Job
Description
Maintenance Manager Duties and Responsibilities:
* Familiar with and complies with the hotels mission and standards in performing maintenance activities.* Maximize maintenance team potential with a balanced focus on operations, guest, employee, and owner satisfaction.* Represents the engineering department during the daily HOD morning meetings. * Prioritise, plan, schedule assign, and supervise the engineering department staff.* Oversee the maintenance tasks, work orders, and special projects ensuring timely and accurate completion.* Respond to guests maintenance needs promptly and ensure guests receive professional, efficient prompt, and courteous service to hotel standards.* Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing, etc.* Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety, etc.* Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.* Prepare reports as required by the Housekeeping Manager and General Manager.* Ensure that stores have adequate stocks of materials, equipment, and tools and are kept in a clean and safe environment.* Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.* Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.* Ensure the proper use and periodic maintenance of all equipment.* Perform daily and weekly property document inspections.* Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment and conditions are to code.* Establish and maintain department equipment and supply inventory levels appropriate to property requirements* Provide training to staff on supplies, inventory, maintenance, and ordering procedures.* Train engineering department staff on correct maintenance procedures and assist in repairs as needed.* Maintained, monitored, and tested the hotels emergency and security systems, features like Fire Alarm, CCTV, baggage scanners, etc.* Discuss with GM Owner Department heads on maintenance status and inspection reports.* Respond to corporate and management inquiries.* Develop, implement, and direct all emergency programs.* Develop, implement, and manage energy conservation programs for the property to minimize expenses.* Coordinate with the equipment suppliers for AMC and any outstanding issues.* Ensure maintenance staff is wearing proper uniforms with name tags and upholds hotel grooming and hygiene standards.* Responsible for quality service, meeting/exceeding financial goals, short and long-term planning, and day-to-day operations.REPORTS TO: General ManagerPREREQUISITES:Advanced knowledge of building management/engineering with a positive attitude, Good communication skills, and Commitment to delivering a high level of customer service.EDUCATION:Bachelor of Science, Diploma, or college degree in Electrical or Civil Engineering preferred.EXPERIENCE:Minimum of 5 years of maintenance experience and 3 years of supervisory or manager experience in the engineering hotel department.