Maintenance Manager Duties and Responsibilities: * Familiar with and complies with the hotels mission and standards in performing maintenance activities. * Maximize maintenance team potential with a balanced focus on operations, guest, employee, and owner satisfaction. * Represents the engineering department during the daily HOD morning meetings. * Prioritise, plan, schedule assign, and supervise the engineering department staff. * Oversee the maintenance tasks, work orders, and special projects ensuring timely and accurate completion. * Respond to guests maintenance needs promptly and ensure guests receive professional, efficient prompt, and courteous service to hotel standards. * Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing, etc. * Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety, etc. * Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records. * Prepare reports as required by the Housekeeping Manager and General Manager. * Ensure that stores have adequate stocks of materials, equipment, and tools and are kept in a clean and safe environment. * Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms. * Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings. * Ensure the proper use and periodic maintenance of all equipment. * Perform daily and weekly property document inspections. * Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment and conditions are to code. * Establish and maintain department equipment and supply inventory levels appropriate to property requirements * Provide training to staff on supplies, inventory, maintenance, and ordering procedures. * Train engineering department staff on correct maintenance procedures and assist in repairs as needed. * Maintained, monitored, and tested the hotels emergency and security systems, features like Fire Alarm, CCTV, baggage scanners, etc. * Discuss with GM / Owner / Department heads on maintenance status and inspection reports. * Respond to corporate and management inquiries. * Develop, implement, and direct all emergency programs. * Develop, implement, and manage energy conservation programs for the property to minimize expenses. * Coordinate with the equipment suppliers for AMC and any outstanding issues. * Ensure maintenance staff is wearing proper uniforms with name tags and upholds hotel grooming and hygiene standards. * Responsible for quality service, meeting/exceeding financial goals, short and long-term planning, and day-to-day operations. REPORTS TO: General Manager PREREQUISITES: Advanced knowledge of building management/engineering with a positive attitude, Good communication skills, and Commitment to delivering a high level of customer service. EDUCATION: Bachelor of Science, Diploma, or college degree in Electrical or Civil Engineering preferred. EXPERIENCE: Minimum of 5 years of maintenance experience and 3 years of supervisory or manager experience in the engineering hotel department.
