Job
Description
About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Summar y:The IT (Mac) Specialist will be responsible for supporting primarily Mac workstations & Laptops, performing software updates, Installation, imaging, setting up devices and more! Would be responsible for acting as the first line of technical support for our employees, as well as the go-to person for MAC OS related technical suppor t. Experience required- 4-6 ye arsLocation - Noida/Pune/Bengaluru/Mumbai/Chen naiMode - Hyb ridNotice Period - 0-15 D ays Job Descript ion: Mandatory S kills• Should have worked as an engineer providing support Apple MAC devices for a minimum of 6+ y ears.• Preferably an Apple Certified Support Professional (A CSP).• Hands on working knowledge of jamf• Should be proficient in installing, configuring & troubleshooting enterprise level software on the MAC device such as DLP, CASB, EDR, office 365, SCCM Client etc.• Should understand Proxy, WPAD settings & SMB on a MAC de vice.• Should be comfortable in utilizing shell & its utilities, such as Ping, Traceroute, telnet etc.• Should be proficient in upgrading OS & its security patches, along with security patches related to third party applicat ions.• Should be proficient in installing Network/Local printers as well as shared dr ives.• Should have good knowledge on Mac M1/Intel chip, file system, storage, encryption, networking conc epts. Show more Show less
