Logistics Support Analyst

The Logistics Support Analyst plays a crucial role in ensuring the smooth and efficient operation of logistics and supply chain activities. As a Logistics Support Analyst, you will be responsible for analyzing logistics data, monitoring shipment movements, resolving disputes, and supporting continuous process improvement. Your role is essential in providing critical insights that aid in planning, performance monitoring, and operational decision-making. Your key responsibilities will include analyzing logistics data to track operational performance and identify inefficiencies or trends. You will also be tasked with reconciling weight disputes between shipment data and carrier reports to ensure accurate billing and resolution of discrepancies. Additionally, you will manage and ensure timely shipment pendency closures by following up on delayed or incomplete shipments and coordinating with internal and external teams. Furthermore, you will oversee first mile handling activities, ensuring proper documentation, carrier coordination, and timely dispatch of goods from origin points. Collaboration with logistics partners, vendors, and internal stakeholders will also be a part of your responsibilities to address exceptions and delivery issues. Generating regular reports and dashboards on logistics KPIs such as on-time delivery, shipment accuracy, and cost metrics will also be expected from you. Maintaining data accuracy in logistics systems (TMS, WMS, ERP) and supporting process audits will be crucial in your role. You will also be required to recommend process improvements to enhance operational efficiency and reduce costs. This is a full-time position with a day shift schedule, and the work location is in person.,