Localization Vendor Manager

As a Localization Vendor Manager / Recruiter / HR Generalist at Star7 Group, you will be responsible for sourcing, onboarding, and managing translation vendors, freelance linguists, and localization specialists. Your role will involve building and maintaining a high-quality localization talent pool to ensure seamless operations in recruitment, contract negotiations, and vendor performance management within a fast-paced, global environment. Your key responsibilities will include identifying, recruiting, and onboarding translation vendors, freelance linguists, and language service providers. You will negotiate contracts, rates, and service agreements, while maintaining strong relationships with vendors to uphold quality and efficiency standards. Monitoring vendor performance and addressing concerns to ensure compliance with SLAs will be crucial aspects of your role. Additionally, you will be involved in managing hiring processes for in-house linguists, localization project managers, and quality reviewers. This will entail developing job descriptions, sourcing candidates, screening, interviewing, and assessing them based on their skills. Overseeing onboarding and training for new hires and vendors will also fall under your purview. To optimize processes and workflows, you will implement best practices for vendor selection, onboarding, and performance tracking. Collaboration with localization project managers to match the right vendors with specific projects and onboarding vendors for new languages or specialized content needs will be essential for success in this role. Quality control and compliance will be another critical area of focus, where you will ensure vendors meet quality standards through periodic evaluations. Collaborating with linguistic reviewers to gather feedback and improve vendor performance and ensuring compliance with data security, confidentiality, and regulatory requirements will be imperative. Moreover, you will provide HR, financial, and administrative support by addressing queries related to HR policies, benefits, and company procedures for localization team members. Monitoring localization budgets, ensuring cost-effective vendor management, and generating reports on vendor performance, costs, and hiring trends will also be part of your responsibilities. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, Human Resources, or a related field, along with at least 5 years of experience in localization vendor management, recruitment, or HR support. Strong negotiation, relationship management skills, familiarity with HR software, applicant tracking systems, and vendor management tools, as well as an understanding of localization workflows and language quality assurance are essential. Excellent communication skills for collaboration with diverse linguistic and cultural backgrounds, and the ability to manage multiple vendors and recruitment processes simultaneously will be key to your success.,