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Job Description

Job Title: LMS Executive (Class Coordinator)

Company:

Location:

Salary/Budget:

Working Days & Timings:

  • Monday to Thursday:

    11:00 AM – 8:00 PM
  • Friday & Saturday:

    12:00 PM – 9:00 PM
  • Tuesday:

    Weekly Off

LMS Executive (Class Coordinator)

🎯 Key Responsibilities

LMS Management:

  • Manage and maintain the LMS platform to ensure a seamless learning experience.
  • Upload and update course materials, videos, assignments, and assessments.
  • Create and manage student and trainer accounts on the LMS.
  • Monitor LMS performance, track learner progress, and generate weekly reports.
  • Troubleshoot LMS-related technical issues and coordinate with the tech team for fixes.

Class Coordination:

  • Schedule online classes and ensure all session links, timings, and resources are shared with learners.
  • Coordinate with trainers for class planning, session updates, and attendance.
  • Maintain class attendance records and share daily/weekly reports.
  • Address student queries related to classes, schedules, LMS access, and course navigation.
  • Ensure classes start and end on time, with proper communication to all parties.

Student Support & Communication:

  • Respond to student queries via WhatsApp, email, or calls.
  • Assist learners with login issues, course access problems, and content navigation.
  • Ensure timely updates about class changes, holidays, assessments, etc.

Quality & Reporting:

  • Conduct regular quality checks on content uploaded to the LMS.
  • Prepare daily, weekly, and monthly LMS and class coordination reports.
  • Share feedback and improvements with the management and trainers.

🔍 Requirements

  • Bachelor’s degree in any field.
  • Minimum

    1 year experience

    in LMS operations, class coordination, or Edtech support.
  • Basic knowledge of LMS platforms (Moodle, TalentLMS, Teachmint, Thinkific, etc.).
  • Strong communication skills and problem-solving abilities.
  • Good knowledge of Google Sheets/Excel.
  • Ability to multitask and manage classes independently in a remote environment.

✨ Preferred Skills

  • Experience in online class administration or Edtech operations.
  • Ability to handle student escalations professionally.
  • Tech-friendly and quick learner.

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