This position is posted by Jobgether on behalf of a partner company. We are currently looking for a
Linux/Cloud Support Engineer - Remote
in
India
.This role offers an exciting opportunity to provide high-level Linux and cloud infrastructure support for enterprise clients, ensuring smooth operation of complex hosting environments. You will work with a modern tech stack including Linux servers, AWS, cPanel, and automation tools, delivering timely solutions and proactive monitoring. The role combines technical troubleshooting, cloud deployment, and system optimization, with a strong focus on customer support and operational excellence. You will collaborate with a global team, manage incidents, automate workflows, and contribute to documentation that enhances team efficiency. This is ideal for someone who thrives in remote work settings, enjoys problem-solving, and wants to have a tangible impact on client success.
Accountabilities:
- Provide enterprise-level support via email, helpdesk, and live chat
- Monitor servers, respond to incidents, and troubleshoot issues across Linux and cloud environments
- Deploy, automate, and maintain services, ensuring system performance and uptime
- Migrate applications to the cloud platform and optimize deployment pipelines
- Build, operate, and support AWS cloud environments and virtualized infrastructure
- Write and maintain documentation, playbooks, and reports on maintenance and upgrades
- Collaborate with internal teams to improve processes, tools, and customer satisfaction
Requirements
- Experience as a Hosting Support Specialist or similar technical support role
- Strong knowledge of Linux-based servers and virtualization technologies
- Proficiency with cPanel/WHM and experience supporting WordPress or Magento stacks (PHP, MySQL)
- Technical awareness and ability to quickly understand and adopt new technologies
- For remote work: quiet working environment and reliable high-speed internet
- Bonus Skills:
- Scripting experience in Bash, Python, or Ansible
- Hands-on experience with AWS cloud services
- Knowledge of security practices and penetration testing
Benefits
- Remote work with flexible arrangements
- Exposure to cutting-edge technologies and cloud infrastructure
- Medical insurance coverage
- Certification exam reimbursement for professional development
- Opportunity to work in a fast-growing international environment with direct impact on clients
- Learning-focused environment with mentorship and growth opportunities
Jobgether is a Talent Matching Platform
that partners with companies worldwide to efficiently connect top talent with the right opportunities through
AI-driven job matching.
When you apply, your profile goes through our
AI-powered screening process
designed to identify top talent efficiently and fairly.🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.📊 It compares your profile to the job's core requirements and past success factors to determine your match score.🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.The process is
transparent, skills-based, and free of bias
, focusing solely on your fit for the role.Once the shortlist is completed, it is shared directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then managed by their internal hiring team.
Thank you for your interest!
