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Linux Cloud Engineer

Linux Cloud Engineer

Talent Worx

5 years

10 - 16 Lacs

bengaluru karnataka india

Posted:14 hours ago| Platform:

Apply

Skills Required

linux support kvm server engineering service kubernetes monitoring networking storage software resolve technology documentation management communication

Work Mode

Remote

Job Type

Full Time

Job Description

As a part of Managed Services support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Linux KVM and server hardware to provide services for global customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultu ability to learn and adapt quickly.

Eligibility & Qualification

:Bachelor's degree in engineering (or Equivalent).Minimum 5 years of relevant experience in Enterprise Managed Service environment for T Engineer.Certification on the latest track for Linux, KVM and KubernetesFlexible to work in 24/7 support environment.

Requirements

Technical Skills Linux KVM:

Admin, Operate and Manage Linux KVM serversExperience in Linux administration.Experience in Linux command line interface.Experience in Virtual Machine operations and configurations.

Experience In HA, DRS, And Other Cluster Features.

Experience in Performance Monitoring and Performance Chart.Experience in Networking at Linux and KVM levelExperience in Storage, iSCSI, FC, Software iSCSI, RDM configurations.

Key Responsibilities:

Resolve customer's issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

Non-Technical Skills:

Excellent written and verbal communication skills
Commitment to deliver high quality product and solution support
Must achieve excellent customer satisfaction
Take ownership and work with high productivity and efficiency
Support other team members and seek their advice to make decisions on complex issues

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Linux Cloud Engineer