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Limited Hot Vacancy For Customer Support Associate

Limited Hot Vacancy For Customer Support Associate

Tech Mahindra

0 - 1 years

1 - 2 Lacs

kolkata

Posted:3 days ago| Platform:

Apply

Skills Required

voice process bpo customer support customer service domestic voice process bpo voice domestic bpo voice support domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently having openings in our Voice Process 100% work from office in permanent

mode.

• Designation-

• Customer Support Associate.

• Job Profile-

• Have to resolve customers query Voice Call

• Mandatory Criteria-

• Min Graduaction.

• Both fresher & experienced can apply

• Excellent verbal communication skill in English & Hindi without major MTI for Voice process

• Customer Orientation.

• Between 09:00am 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break

• No planned leave for upcoming 3 months after joining

• 5 Days working 2 days’ rotational week off

• Should have a typing speed of 30WPM with 90% accuracy

• Interview Structure-

• HR round - General check. –

• Typing Test

• OPS round – General Check

• Voice Versant (V4 and above)

• Client Round – Video Call

• Payouts –

• Fresher- 14k in hand

• Training Can be at night.

• Documents Required –

• Education Mark sheets

• Aadhar Card

• Pan Card

• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

• Location details for Walkin interview:

Tech Mahindra, DLF2, 4th Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

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Tech Mahindra

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Limited Hot Vacancy For Customer Support Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

We are currently having openings in our Voice Process 100% work from office in permanent

mode.

• Designation-

• Customer Support Associate.

• Job Profile-

• Have to resolve customers query Voice Call

• Mandatory Criteria-

• Min Graduaction.

• Both fresher & experienced can apply

• Excellent verbal communication skill in English & Hindi without major MTI for Voice process

• Customer Orientation.

• Between 09:00am 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break

• No planned leave for upcoming 3 months after joining

• 5 Days working 2 days’ rotational week off

• Should have a typing speed of 30WPM with 90% accuracy

• Interview Structure-

• HR round - General check. –

• Typing Test

• OPS round – General Check

• Voice Versant (V4 and above)

• Client Round – Video Call

• Payouts –

• Fresher- 14k in hand

• Training Can be at night.

• Documents Required –

• Education Mark sheets

• Aadhar Card

• Pan Card

• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

• Location details for Walkin interview:

Tech Mahindra, DLF2, 4th Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

More Jobs at Tech Mahindra