Learning Systems Specialist

The Learning Systems Specialist is responsible for delivering projects and supporting the maintenance of our learning management system (LMS) to enhance firm-wide learning initiatives and provide an optimal user experience for the firms professionals.

Individuals who thrive at Moss Adams exhibit the following success skills Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus.

Responsibilities:

• Build and maintain learning collections in the LMS including, but not limited to, curricula and playlists
• Set up and administer learner tools in the LMS
• Maintain LMS course catalog
• Run standard LMS reports and create custom reports as needed
• Create and maintain LMS documentation and provide training and support to the People Development team members and others as needed to ensure LMS processes and procedures are understood and followed
• Review patches and system releases; conduct user acceptance testing
• Manage and respond to technical questions and communicate system outages and other alerts as directed
• Manage security roles and permissions for administrators and employees
• Develop and maintain working knowledge of data feeds and integrations with HR systems and other LMS third- party systems and tools to maintain data integrity and efficiently troubleshoot data discrepancies

Qualifications:

• Bachelor s degree required; emphasis in a technology or a learning-related field preferred
• Minimum of 2 years of related experience required; experience in a professional services environment preferred
• LMS experience (SABA, Cornerstone, etc); knowledge of course packaging formats (e.g., SCORM, AICC, Tin Can/xAPI) preferred
• Ability to understand problems, think critically, and identify creative solutions
• Proven commitment to providing exceptional client service. Ability to adapt to changing work hours as needed to meet project deadlines and collaborate with team members in different time zones.
• Ability to collaborate and work collaboratively across functions/departments/teams while building trusted relationships and positivelyinfluencing others
• Strong organizational skills; ability to effectively prioritize assignments and competing deadlines in a fast-paced environment. Strong attention to detail
• Strong verbal and written communication skills including the ability to articulate complex issues to others