Learning Consultant

Key Responsibilities:

• Lead Conversion: Engage with potential learners over the phone or Zoom to explain available courses and convert leads into enrolments.
• Consultative Sales: Understand the career goals and qualification needs of the learner to recommend appropriate training solutions.
• Pipeline Management: Follow up with prospects systematically to move them through the sales funnel.
• CRM Management: Accurately update and maintain lead status and call notes in CRM systems.
• Performance Focus: Meet and exceed weekly and monthly enrolment targets.
• Relationship Building: Maintain a professional and friendly relationship with learners to build trust and credibility.
• Reporting: Provide daily/weekly reports to management regarding leads, conversions, and performance metrics.
• Collaboration: Work closely with the marketing and admissions teams to ensure smooth learner onboarding.
  

Key Requirements:

• Fluent English with a clear, proper accent.
• Minimum 2 years experience in telesales, consultative sales, or education sales preferred. (Must have worked with UK based clients before)
• Strong persuasion, negotiation, and closing skills.
• Must be target-oriented and driven by performance incentives.
• Excellent Zoom/telephone etiquette and confidence in delivering engaging virtual consultations.
• Ability to work flexible hours aligned to the London time zone (typically 1:30 PM to 11:30 PM IST).
• Strong interpersonal and communication skills.
• Tech-savvy with familiarity in using CRM systems, Zoom, and spreadsheets.
• Must be highly adaptive, self-motivated, and capable of working independently with minimal supervision.
  

Preferred

• Prior experience working with UK-based clients or in UK education services.
• A proactive mindset, able to handle objections and adapt the sales pitch accordingly.