Learning Change & Design Manager

Job Description

End Date Sunday 07 September 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Interprets and Implements learning and development policy and processes and delivers high quality professional advice and support to senior stakeholders EITHER through managing a team AND/OR operating as a generalist or specialist in a specific learning and development discipline. Job Description Manages relationships with small clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisations change management programme with guidance from senior colleagues. Develops procedures and interprets and applies policy for area of expertise to achieve specified outputs, or advises the wider business on application of policy, then monitors implementation of those procedures within the organisation. Delivers own small-scale or medium-scale projects by working within an established programme management plan. Recommends ways to improve support for operations by changing policies, processes, standards and practices. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs. Develops and/or delivers a plan for a specific area of responsibility by managing others.