Lead Site Reliability Engineer

Opentext

5 - 9 years

15 - 20 Lacs

hyderabad

Posted:None| Platform:

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Skills Required

powershell shell scripting perl python bash kubernetes nagios dynatrace apigee apache tomcat sql ansible apache postgresql gcp linux prometheus oauth zabbix oracle rdbms mariadb cassandra troubleshooting cloud infrastructure terraform iaas aws itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Opportunity:

You are great at:

Provide attention to incidents according to Service Level Agreements.
Take ownership and accountability for the incident resolution process.
Exhibit ownership and accountability for incident resolution in a quality and timely manner.
Be the custodian of the application in production and staging, act as a technical liaison between multiple stakeholders to evaluate, maintain, identify issues, and report them to the product/application owner.
Establish and maintain a good relationship with team members, Product Development, Customer Service and Sales.
Participate in training and information-sharing activities.
Act as backup for other team members when necessary.
May requires rotating shift work. (2-3 weeks rotation)
On-call rotation is required, as 7x24x365 team support is required.

What it takes

The ability to understand and maintain Scripting software, expecting proficiency in PowerShell, shell, bash, perl or python
Good working knowledge of Windows OS and Linux is nice to have.
Experience supporting .Net based applications.
Working knowledge in cloud infrastructure (IaaS) such as GCP and AWS
Experience with installing, configuring, and operating IIS, Tomcat and Apache
Working and operational knowledge on Ansible, Terraform, gitops
Operational experience with Kubernetes.
Expertise in Monitoring distributed systems/applications and knowledge of monitoring tools such as new relic, Dynatrace, Nagios or Zabbix, Prometheus Etc.
Strong understanding of ITIL principles, certification is a plus.
Experience and knowledge in RDBMS and No-SQL databases such as Oracle, Postgres, MariaDB and Cassandra.
Knowledge and familiarity of API gateway such as APIGEE and Oauth 2.0 standard.
Diagnosing, resolving problems in high-throughput web applications & network services
Expert-level troubleshooting skills across different levels of the solution stack to resolve customer issues within prescribed SLAs.

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