Lead Salesforce Engineer

Lead Salesforce Engineer

At M&G we are on a very exciting digital transformation journey towards a more agile, customer-centric and digital-first way of working. We have lots to improve and plenty of interesting challenges wed like you to get involved in.

We are on a journey to reinvent how people think about their financial future. Making conversations around retirement easier and more relevant, offering diversified products, rethinking and improving the end-to-end experience for our customers and using technology to effectively engage with them in real time and help them make better decisions about their finances.

The journey has started already, are you ready to join usWe need the best digital minds onboard in order to achieve our goal. We are looking for a Senior Salesforce Engineer to join our Studio working in a Feature Team delivering change across our marketing technology estate. The role will be based out of our Engineering Hub in India and working in close collaboration with our UK colleagues in the Studio.

We promote a supportive, diversified, international environment with an engineering culture were proud of. We encourage personal growth and invest in open-minded engineers keen on learning, who continuously try to make things better.

You should apply if:

• You have good engineering experience in the relevant technologies.
• You want to take a key role on our teams and help us deliver awesome business features
• You have been working in teams on large projects, actively writing code through the whole stack.
• You understand Agile practices like Scrum, Kanban and DevOps and have practical experience of at least one.
• You enjoy collaborating closely with other members of a cross-functional team to deliver features.
• You care deeply about improving security and code quality and progressing collective best practices.
• You want to actively engage with our engineering community on defining standards and guidelines
• You love learning and enjoy playing with new tech as well as exploring areas that you might not have experience with yet.
• You are versatile when finding solutions and good at walking people through them.
• You are proactive and a team player - both within your feature team, and in the wider development team. You have experience working with other developers, reviewing PRs, discussing tools, offering feedback and collaborating with colleagues to create the best outcome.

Accountabilities / Responsibilities

Accountabilities

• Project Delivery : Ensure the timely and accurate delivery of projects involving Salesforce implementations, meeting both external and internal quality standards.

• Code Quality : Maintain high standards of code quality through code reviews, automated testing, and adherence to best practices and coding guidelines.
• System Performance : Monitor and optimize the performance, scalability, and reliability of applications built on Salesforce technologies.
• Documentation : Create and maintain comprehensive documentation for Salesforce solutions, including system designs.
• Compliance and Security : Ensure that all Salesforce implementations comply with industry standards, security protocols, and regulatory requirements.
• Innovation : Stay updated with the latest developments in Salesforce, industry trends, and emerging technologies to drive continuous improvement and innovation within projects.
• Stakeholder Satisfaction : Ensure high levels of stakeholder satisfaction by delivering solutions that meet or exceed their expectations.

Responsibilities

• Salesforce Development : Design, develop, and deploy custom solutions on the Salesforce platform, including Apex classes, triggers, Visualforce pages, Lightning components and integrations with external systems.

• Salesforce Customisation and Configuration : Configure and customise Salesforce applications to meet business requirements, including creating and modifying objects, fields, workflows, process builders and validation rules.
• Collaboration : Work closely with product owners, tech leads and other development team members to deliver cohesive and comprehensive digital solutions.
• Troubleshooting : Diagnose and resolve technical issues related to Salesforce implementations, providing timely support and fixes.
• Testing and Quality Assurance : Develop and execute unit tests and integration tests to ensure the reliability and quality of the delivered solutions.
• Mentorship : Mentor junior developers and contribute to their professional development through knowledge sharing and technical guidance.
• Configuration Management : Manage and configure Salesforce instances (including sandboxes) using tools like Salesforce Developer Experience (SFDX), change sets and metadata API.
• Continuous Improvement : Proactively identify areas for improvement within the development process, recommending and implementing enhancements to optimise efficiency and effectiveness.

Product Owners

Head of Product Engineering

Head of Studio

Tech Leads

Delivery Leads

N/A

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills:

• Must be an expert in Salesforce including Apex and Lightning Components
• Good experience in Azure DevOps for git repos, CI/CD and build/deploy pipelines
• Sonarqube and Checkmarx for static code analysis and security scanning
• Able to use team collaboration tools - Teams, Jira, Confluence, etc.

Experience:

• At least 7 years experience in relevant technologies delivering quality software solutions. Salesforce technologies are a Must Have for this role, so Apex, triggers, Visualforce, Lightning components, workflows, process builders and additional relevant technical skills desirable.
• DevOps engineering experience to transform, optimise and integrate our DevOps processes including automated CI/CD DevOps pipelines to get code through test environments and to production
• Experience working in fast paced agile environments and understand agile/scrum project planning, execution and risk management
• Solid knowledge of design patterns and refactoring concepts
• Practical expertise in performance tuning and optimization, bottleneck problem analysis
• Stay current on industry trends and best practices in Salesforce and related technologies
• Ability to come up with creative solutions for ambiguous problems and learn quickly
• Experience contributing to, and achieving, continuous improvement goals
• AppDynamics for application monitoring and debugging issues
• Working with third party suppliers

Educational Qualification:

Graduate in any discipline