Lead Sales Force Automation

Aditya Birla Insulators

4 - 10 years

6 - 10 Lacs

mumbai

Posted:-1 days ago| Platform:

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Skills Required

it services business process erp automation front end operational excellence sales application development troubleshooting business applications

Work Mode

Work from Office

Job Type

Full Time

Job Description

KRAs

Design, Develop and Run IT Applications specific to cover the business processes with the use and application of technologies as appropriate & suitable for longer business plan and long term support(LTS).
Liaison with the Business Heads, IT Infrastructure and Digital teams to design, develop IT applications that suit the business
Evaluate applications to ensure fitment & completeness, adequacy of the same to meet business goals.
Build and operate the applications by leveraging internal group resources and implementation partners. Should have the background of understanding, designing, solutioning, evaluation and implementation of m/c interfacing mobile & desktop solutions & applications.
Leverage IT / Digital / Web / Mobile technologies to build, customize customer journeys and the business process around the same to create a differentiated value in the marketplace.
Liaise and collaborate with business to ensure usage of the implemented applications to ensure stated business objectives are met.
Develop and measure the KPI s for development as well as support teams for the applications
Evaluate and Leverage latest technologies in the area of application development, implementation and usage with a view to optimize Costs and delivering max. benefits to the business.
Study and understand standards as recommended by industry bodies & used by other leading companies especially in the area IT applications NonERP and other business applications
To Collaborate with the IT Services providers to ensure Operational Excellence during Implementation and Operations. The role would be responsible to for L3 calls for development, troubleshooting issues reported on ground by the frontend sales teams.

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