This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.
Job Description
Essential Responsibilities
- Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
Expected Qualifications
- 5+ years relevant experience and a Bachelor s degree OR Any equivalent combination of education and experience.
Preferred Qualification
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Prior experience of payments is mandatory for this role including card processing, 3DS, CIT/MIT framework, tokenization, and payment networks
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Experience with Visa BASE and/or Mastercard IPM specifications
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Familiarity with Visa and Mastercard payment processing tools such as Visa Clearing Exchange, Mastercard Clearing Optimizer etc.
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Experience working with external network partners to launch payment products in geographies, working with multiple cross-functional teams, including platform and legal, to roll out complex changes
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Experience launching payment processing capabilities in multiple geographies, and exhibiting an understanding of the regulatory landscape in those geographies
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Understanding of payment checkout SDK, PCI-DSS compliance, and no-code platforms
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Understanding or prior experience in payment approval rate analysis and transaction routing
