Posted:1 week ago|
Platform:
Work from Office
Full Time
Title and Summary
Lead Product Manager - TechnicalOverviewResponsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trendsUsing the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmapWorks with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirementsCollects and shares user stories with engineering teamsActs as the voice of the business customer and accountable for the platform servicesResponsibilitiesOwns the working backwards document and vision for feature releasesIdentifies gaps and charters new platform capabilities as requiredMakes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform productCompares features for competitive review to inform prioritization within a platform product releaseIdentifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform productParticipates with the business in customer research to inform platform product feature needsContributes near-term input (quarterly) for the platform product portfolio and roadmapMakes trade-off decisions on platform product featuresUses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requestsExhibits expertise within platform feature area and coordinates with interdependent teamsDigests business customer requirements (user stories, use cases) and platform requirements for a platform feature setHas visibility into the design of the user experienceDetermines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as neededContinuously monitors feature development at the feature levelReviews product demo with the development team against acceptance criteria for the feature setPrepares launches and monitors platform performances, adoption, and operational health for feature setsStays aligned with GTM plans for the feature setIdentifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadershipSupports and participates in post-launch reviews and ensures feedback is reincorporated into the featureWorks with internal teams and customer service to identify, classify, and prioritize feature-level customer issuesDevelops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor themIndependently identifies and researches anomalous performance; escalates findings to senior managementCoordinates internal forums to collect and identify feature-level development opportunitiesOwns and manages product documentation; enables self-service support and/or works to reduce overheadIdentifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadershipEstablishes a network within the organization; begins to build internal and external networksMentoring team membersAssists with candidate selection and onboardingAll About YOU!We are looking for individuals with a demonstrated ability who:Develop a culture of experimentation and innovation to solve core customer needs in the product domainManages Product Backlogs (i.e. Grooming, Prioritizing) and creates Product RoadmapsDrives customer adoption of productsDemonstrated ability to operate with complete independence and autonomyExperience defining and building cloud-native software products as a platform at scaleProven track record of data-driven decision making and applying continuous improvement methodologies across your teamCan debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisionsExperience in agile delivery methodologies (Scrum, Kanban, etc.)Visionary with a strong visualization of the problem to solve, how to break it into manageable pieces, and then reassemble it into a holistic offering that delivers valueCan communicate to executives, peers, and staff with impact, eloquence, and authenticityEnsures features and associated documentation is clear and easily consumable by other engineering teams.Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team
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