Lead II - Microsoft Dynamics 365 Business Analyst / Product Owner

Job Description

Job Title: D365 Business Analyst / Product Owner Location: Mumbai, Pune Experience: 8 - 12 years Job Overview: We are seeking an experienced D365 Business Analyst / Product Owner to lead the analysis, design, and implementation of Microsoft Dynamics 365 solutions . The ideal candidate will work closely with stakeholders to gather requirements, define product roadmaps, and ensure the successful delivery of D365 Finance & Operations (F&O), Customer Engagement (CE), or other D365 modules that align with business needs. Key Responsibilities: Requirement Gathering & Analysis: Collaborate with business stakeholders to gather, document, and analyze requirements for D365 Finance & Operations (F&O), Customer Engagement (CE), or other modules . Product Ownership: Define and prioritize the product backlog, ensuring alignment with business goals and stakeholder expectations. Solution Design & Implementation: Work with technical teams to design, configure, and implement D365 solutions that optimize business processes. Process Optimization: Identify opportunities to improve workflows and automation within D365 to enhance efficiency and productivity. Stakeholder Management: Act as the primary liaison between business teams, developers, and end-users to ensure smooth implementation and adoption. Testing & UAT Coordination: Support system testing, UAT, and training activities to facilitate successful deployment. Change Management: Drive the adoption of new features, enhancements, and best practices across the organization. Documentation & Reporting: Maintain clear and comprehensive documentation of business processes, system configurations, and user guides. Required Skills & Experience: 8 - 12 years of experience as a Business Analyst, Product Owner , or similar role in Microsoft Dynamics 365 (F&O, CE, or other modules). Strong understanding of business processes, ERP/CRM functionalities, and Dynamics 365 configurations . Experience working in Agile environments with backlog management tools like Azure DevOps, Jira, or similar . Hands-on experience with data migration, integrations, workflows, and automation in D365. Excellent communication, stakeholder management, and problem-solving skills . Ability to create user stories, process flows, wireframes, and requirement documents . Strong analytical mindset with the ability to translate business needs into functional solutions. Preferred Qualifications: Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310, MB-500). Experience with Power Platform (Power Apps, Power Automate, Power BI) . Knowledge of SQL, APIs, and data integration tools for D365. Key Skills: D365 Microsoft Dynamics Business Analysis Stakeholder Management Required Skills D365,Microsoft Dynamics,Business Analysis,Stakeholder Management