Lead Consultant - Network Operations

0 years

7 - 9 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Network Operations
Responsibilities:
Lead enterprise AD and M365 operations ensuring security, availability, and compliance.
    The candidate should be holding relevant yrs. of hardcore 24X7 network Ops experience
    Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
    Participate in Bridge calls with clients for joint troubleshooting of network issues
    Work with different Vendors and service Provider for faster and accurate resolution
    Playing key role for network related incidents and providing key inputs for Problem Management
    Identifying open risk in the production network and provide input for mitigation
    Documenting all Changes done in production environment through Change Management process
    Must have worked on large scale infra
    Candidate must have worked/handled the IT projects
    Global customer interaction is one of the key expectation from candidate
    The candidate should hold very rich experience in corporate LAN & WAN infra
    Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
    He/she need to lead function and drive the project/operations end to end
    Candidate should be very strong in written & oral communication
    Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (9300/9400/9500 Model)
    Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)

Qualifications we seek in you!
Minimum Qualifications
  • Graduate in engineering/IT
Preferred Qualifications/ Skills
  • CCNA (Must)
  • CCNP –Routing and Switching (Good to have)
  • Cloud certification – AWS (Good to have).
Why join Genpact?
    Lead AI-first transformation – Build and scale AI solutions that redefine industries
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


JobLead Consultant

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingDec 30, 2025, 12:35:40 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time

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