Lead Collections - Consumer Lending

Job Description

Key deliverables: Monitor and control delinquency to minimize credit losses on unsecured lending products. Develop and implement effective collection strategies and tracking mechanisms. Lead and manage a large collections team across India, driving performance and process improvements. Collaborate with risk and product teams to identify, measure, and mitigate risks and optimize collections costs. Role responsibilities: Analyze delinquent portfolios daily and create location-level strategies for smooth pan-India operations. Drive continuous improvements through data-driven decision making and advanced technology adoption. Manage multiple stakeholders, communicate clearly, and resolve disagreements maturely. Recruit, mentor, and motivate the collections team to meet and exceed targets consistently.