Lead Business Partner, L&D

Primary R&R

• Business Consulting

• Consults with the business, senior leadership, and professional peers to identify learning/business gaps/problems and their causes. 
• Uses this information to design/create impactful and sustainable learning experiences that lead to behavior change impacting business priorities/results  
• Research to understand industry best practices to discover important innovations and trends in learning. Applies these new methods, when feasible, to advance the learning experience, impacting TM performance.

• Project Leadership

• Leads the design, development, implementation, and evaluation of T&C projects initiated to support enterprise capabilities/skill needs 
• Obtains necessary resources for the project team's success. Based on the needs, decisions on vendor engagement or in house solutions will need to be taken
• Controls expenditures to meet project budgets and handles the learning budgets for the business
• Creating communication strategy to keep all stakeholders informed in a consistent and timely manner
• Directs the activities of project team members; coaches them to deliver top-quality, timely results

• Learning Strategy Formulation

• Determines current and future learning needs by analyzing business goals and priorities  and builds a learning strategy for the future
• Identifying key organizational, environmental, cultural, and human factors; considering business need/enterprise capability; and assessing current team performance before curating a learning solution. 
• Collaborates/Works with relevant HR teams to gather insights and data about our talent to inform the development needs of the future
• Uses this data, plus outside research, to formulate both short and long-term learning strategies.

• Program Development & Implement

• Develops learning programs & experiences based on business needs, respecting both the original design and the project timing and action. 
• Uses appropriate instructional design tactics, tools and media to meet the design objectives.
• Plans and directs implementation for learning experiences and programs, creating support materials and job aids when needed. 
• Assists business in correct use of new and ongoing programs. 
• Facilitates classroom and virtual training programs (leadership sessions, G&O discussions, Leadership learning off sites, behavioral sessions)

• Program Evaluation

• Evaluates the effectiveness of learning products and programs by designing approaches to measure learners' reactions, the amount of learning and application that took place, and the impact on the business results.
• Identify and amplify stories of impact to showcase proof points of what's working well and how it is impacting business results
• Evaluating business impact where applicable -  L3/4 level evaluation

• Client Service

• Regularly meets with the business to keep current on key priorities objectives and immediate and long-term learning needs. 
• Serves as a key learning liaison and expert for business by performing research, making recommendations, and documenting and sharing knowledge.
• Understand and share the learning health metrics with the business in MTR and QTR
• Serves as a change management consultant to the business guiding them through org level changes by providing the necessary resources, and guidance to drive change effectively

• Key Projects

• Onboarding

  Will be responsible for handing end to end new hire onboarding experience for all levels, including senior leadership.

• Behavioral training:

  Will be responsible for designing, delivering, and evaluating behavioral and soft skills training programs to build critical capabilities among employees

• Leadership Development:

  Will be responsible for designing, implement, and evaluate leadership development programs that strengthen leadership capabilities across the organization, under the leadership of the L&D head.

Role Requirements

• 3- 4 year college degree
• 8 -10 years’ experience in designing, developing, implementing, and evaluating training or performance improvement programs 
• Expert consulting skills (includes ability to lead, communicate, influence and demonstrate strong executive presence, business acumen and strategic mindset)
• Strong written and oral communication skills and a desire to spend a considerable amount of time writing and editing.
• Strong initiative and drive for results
• High client credibility and stakeholder management skills
• Background in either facilitation and/or design thinking
• Excellent project management/organization skills with the ability to multi-task and manage time effectively.
• Analytical skills to be able to evaluate training programs, methods, and materials; gather insights and choose the best learning solution that best fit each situation
• Experience developing learning program strategies and products that are scalable and sustainable in a high growth business environment
• Effectively lead large complex cross-functional projects and programs (includes handling project intake, root cause analysis, scope, develop resource recommendations, and consulting)