How will you make an impact in this role
Position provides a unique opportunity for an individual looking to build his/her knowledge in a core business at American Express (AXP): International Card Services. Specifically, the position will be responsible for the ICS Sales Incentives. This exciting role will be part of the team managing the Sales Incentive Planning process for Global Commercial and ICS business for American Express. This position requires extensive interaction with Business, CEG, Sales Enablement & Transformation and Technology. The person needs to have a sound business acumen, analytical skills and interpersonal skills. Person should be able to lead and support the various initiatives which would involve working with multiple business partners. Person should be highly detail-oriented and adept at problem solving. S/he must possess excellent collaboration skills.
Responsibilities
Ensure timely and accurate monthly/quarterly incentive calculation for sales colleagues.
Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s
Ensure strict adherence of control and compliance and related policies
Person needs to have an eye for detail and should ascertain Stakeholder and Leadership expectations quickly thereby ensuring seamless and quality delivery
Individual should have strong knowledge and prior working experience on Incentive tool
Prior experience on Incentive management process will be an added advantage
Good analytical and problem-solving mindset
Facilitate business requirements gathering and application testing initiatives by driving alignment with key business stakeholders
Support performing annual updates of all compensation business rules and drive process efficiency through automation
Ensure the proposed design meets business requirements, enterprise quality standards
Work with quality assurance managers to coordinate system and user acceptance testing activity
Good communication skills and ability to work with stakeholders across different geographical locations
Min Qualification
1-3 years of experience in Incentive calculations, good business knowledge around the compensation process and business rules (ramifications of exceptions), Commercial/ B2B experience. Ability to align data needs to business strategies
Sales Incentive Operations will be helpful
Functional Skills/Capabilities:
Reporting tools utilization to create/generate/maintain simple/complex reports
Data modeling Demonstrate a good understanding of the application, data design and their relations to enable them to write reports that support reporting and compensation plans
Understand how reporting and compensation plans work in parallel
Have good business knowledge that enables them to create business rules to execute the business strategy for the acquisition channels
Background of working with Payroll/Compensation systems with complex structures will be an added value
Reporting tools utilization to create/generate/maintain simple/complex reports
Query building /writing experience using SQL on database platform, Experience of working in Tableau to create business dashboards will be an added advantage.
Working knowledge of Advance Excel, VBA & Tableau to create business calculation model/dashboards/insights will be added value