Lead Administrator - Networking

Sr. Network Engineer JD (8 years to 10 years experience)

Skill Required: Hands on experience in various networking products such as

Hands on experience on Network Engineer Routing and Switching

Cisco Meraki- Security Appliances, Switches and Wireless Access point

Cisco- Routers and Switches

Fortigate Firewall

Endpoint authentication and authorization tools like Cisco ISE

Network management & Monitoring tools like Cisco Prime, PRTG

Strong experience in Network Technologies like BGP, EIGRP, OSPF, VPC, VDC, VRF, VRRF, HSRP, VLAN, STP.

Provide Level- 3 support and troubleshooting to resolve issues within SLA.

Basic understanding of WAN technologies IPsec, Client Meraki VPN and Zone-based Firewalls

Basic understanding of cloud related technologies like AWS, Azure, Google, Oracle etc.

Experience working with third party vendors, ISP's, IP address management

Strong knowledge of networking, understanding of packet flow and TCP session establishment

Knowledge and hands on with security technologies like Remote Access VPN , Site to Site VPN , Intranet based VPN, Extranet based VPN, Internet Protocol Security (IPSec) ,Transport mode, Tunneling mode ,Layer 2 Tunneling Protocol (L2TP) ,PointtoPoint Tunneling Protocol (PPTP),SSL and TLS, OpenVPN

Strong understanding of network security practices and patch management

Able to work independently and efficiently on 24/7 support environment

Develop and maintain architecture topology diagrams in Visio and documents.

Responsibilities: Responsible for Installation, configuration and troubleshooting of network products like Meraki security appliance, Cisco Router, Meraki & Cisco switches, Cisco ISE, AWS and Azure Cloud networking

Should be able to manage technical issues in front of the customer

Able to manage multiple sites , provide technical solutions , Preparing Plan of Action , Technical suggestions

Actively participate in all the Major Incidents Responsible to work within SLA for Incident, Problem and Changes

Ensure proper communication and quick resolution as a crisis manager.

Responsible for performing Root Cause Analysis of Faults and providing corrective Actions

Regular IOS upgradation and hotfixes

Responsible for implementing best practice/hardening.

Planning Major changes in the network and own the task till closure.

Managing and monitoring of log files of Cisco, Meraki network devices

Capacity planning of the network devices with proper recommendations.

Providing Service Improvement Plans in the existing setup, identifying Risks.

Preparation of Daily/Weekly/Monthly reports Escalation and coordination with stakeholders/ vendors for issue resolution wherever required.

Prepare and maintain Setup related documentation, operational and system documentation

Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.

Secure Shell (SSH)

Troubleshoot issues, Technical Analysis and conclusion

Ability to work under pressure and stressful scenarios.

Ability to communicate and report network security incidents and issues to the next level Certifications like CCNA, CCNP are recommended