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Wipro
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Lead Administrator - L2

Lead Administrator - L2

Wipro

8 - 10 years

10 - 12 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

gpo end user computing design and implement desktop support device management jamf microsoft infrastructure wds vb root cause analysis sccm talent management windows installer powershell scripting mdm troubleshooting sip waik pxe batch script

Work Mode

Work from Office

Job Type

Full Time

Job Description

EUC Architect

Your Team CIS

Your day at work will be like (Roles &

Responsibilities) Strong experience and expertise in Plan, Design and Implement End User Computing Device Management Platforms especially Intune and SCCM for small and large environments. Strong experience and expertise in Plan, Design and Implement AD GPOs required for end-user platform Configure SCCM for Imaging, Deployment and Patch Management . Creating and Deploying Windows 10 using WAIK/ Windows ADK with MDT, Windows Deployment Services, SCCM Knowledge and troubleshooting experience of Lite-Touch, Zero-touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE Experience in Implementation of Windows 10 provisioning using Windows Autopilot Knowledge on Intune Management Knowledge of hardware components and driver integration Knowledge in application packaging, assessment, compatibility testing and virtualization in tools like Admin Studio. ORKA/APP-v etc. Design agreed standard operating environment Software Configurations for managed Hardware based on specified functional requirements and the image management procedure. Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design Responsible for Deploying Images and also for Trouble shooting Knowledge in VB Scripting, Batch Scripting and PowerShell Scripting (.Bat/.Cmd). Should have good knowledge in MSI Tables. Good knowledge on Windows Installer technology. Knowledge about other sequencing tools (3rd party) such as Admin studio for automation will be an added advantage. Hands on experience in handling Windows 10 Devices as MDM Hands on experience in managing Windows 10 Devices with co-management Experience in Windows Autopilot services setup and deployment

This job might be for you if you have the following skills (Skills, Experience) 15 - 18 years exp Practical experience delivering Microsoft Infrastructure Solutions with an emphasis on SCCM & Intune design and implementation Diverse technical background with experience in various industries, roles, platforms, architectures, packages and technologies Proven track record in core skills for Microsoft Infrastructure Solutions, centring around customer, project and client/staff deliverables

You will stand out if you have the following

(Good to have) JAMF WorkspaceO

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
Talent Management
- Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation

Mandatory Skills: Desktop Support.

Experience: 8-10 Years.

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Lead Administrator - L2