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5.0 - 10.0 years
14 - 24 Lacs
bengaluru
Work from Office
Role & responsibilities Deliver technology and products within the roadmap on schedule and with the highest quality. • Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development, process adherence, and performance. • Provide last tier support for operations and support teams, develop root cause analysis and preventative analysis. • Provide technical support with expert knowledge and act as an escalation point for the Client Support Services Team. • Facilitate support for anything related to End User Computing environment, focusing on our Endpoint Security Protection, and application management. • Partner with the Engineering teams to develop solutions. • Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, and monitor VM performance. • Develop automated solutions for deploying software packages, application patches/updates and workstation images. • Engineer and support multiple Windows desktop images. • Manage the entire lifecycle of our global standard desktop and laptop models. • Maintain desktop images and modify SCCM task sequences as needed. • Monitor and address alerts from desktops using CyberArk. • Manage and support PXE environment 1E products. • Provide level 3 support for escalated end user issues. • Manage Microsoft and 3rd party patch deployments. • Package, test, and deploy new applications, as needed. • Collaborate with the team within objectives for the End User Computing environment. • Maintain and expand existing Knowledge Base. • Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services. TECHNICAL QUALIFICATIONS • Possess desktop support experience in an enterprise environment. • Proven experience with Windows 7/10, Active Directory Structure, and Managing Group Policies. • Experience developing and testing software packages using Install shield, or equivalent. • Skills managing a CDI environment (Azure Virtual Desktop preferred). • Expert level experience within SCCM administration, Patch Management, Imaging, Scripting, MSI, Packaging & Automation. • Expert level experience within End Point Protection Engineering. • Experience managing desktop environment using Microsoft Intune. • 5 years experience with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM. • Expert level proficiency in patch management including bios and firmware updates, service pack upgrades, and application-based updates. • Basic Database Administration experience, particularly in SQL Server.
Posted 2 weeks ago
5.0 - 7.0 years
4 - 8 Lacs
coimbatore
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SUSE Linux Administration Good to have skills : AWS Administration, Microsoft Azure Architecture, Google Cloud Platform Administration Minimum 5 year(s) of experience is required Educational Qualification : Minimum 15 years of full time education Summary :Expertise in Linux + Cloud Administration. Roles & Responsibilities:Provide L4 level support in HANA Enterprise Cloud Technical Operations - Server Management - Linux Professional & Technical Skills:1. 6+ years of experience in Linux administration 2. 4+ years of experience in any public cloud (Azure or AWS or GCP) (This role is for L4 hence in depth troubleshooting knowledge is required)3. Must have good understanding in public cloud network topics such as Peering, routing, firewall rules, NSG/NACL, VPC/VNET, LB, etc..4. Stong troubleshooting knowledge in Linux Preferably on SUSE5. Very good understanding on varies services like DNS,LDAP,DHCP,Networking,PXE,SFTP,Samba and etc..6. Must know scripting (Bash or Perl)7. Must be comfortable with Oncall Additional Information:1. Experience on incident, change and problem management process2. Excellent Communication skills and Willingness to take on call duty/Weekend tasks Qualifications Minimum 15 years of full time education
Posted 3 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
bengaluru
Work from Office
For Server, Storage system level FW development, BIOS FW design, development and Debug. The Lead BIOS Development Engineer is a self-motivated engineer who designs, develops and verifies software solutions. For moderate-complexity products or projects, this includes defining BIOS requirements and a BIOS architecture, deriving the BIOS functionality, and supporting BIOS verification strategies. The job holder is expected to deliver high-quality BIOS solutionsand collaborate with customers/users, the development team, and various stakeholders within the company to ensure the efficient, timely delivery of all work packages. He or she has profound knowledge of BIOS development process practices and is able to select and scale these according to project needs. ESSENTIAL DUTIES AND RESPONSIBILITIES (Key firmware Engineering Capabilities) 1. Work with theFW manager and/or PM to provide information that will aid in the initial estimation process (RFI/RFI). 2. Stay abreast of the latest technology and techniques to provide designs that are competitive and cost-effective. 3. Write clear and concise documentation related to the work performed. Might elaborate more thoroughly when required. 4. Work with thePrincipal Software Developer, Project Manager, cross-functional teams, and key project stakeholders to collect requirements, identify solutions & tasks, provide estimates, and meet production deadlines. 5. Develop new software or modify/enhance existing software within expected specification, time, quality, and completion metrics. 6. Define software concepts and architectures based on requirements analysis. 7. Develop and run effective software verification tests to ensure product stability and performance. 8. Identify, document, prioritize, and resolve software issues on a software unit & system level 9. Lead the process to identify and mitigate technical project risks. 10. Comply with project plans and industry standards 11. Lead the process of detailed technical planning 12. Acts as atechnical leader for the software development team 13. In general, performs project-level tasks independently. 14. Mentor junior or mid-level software developers 15. Initiates and supports software process & quality improvement activities. 16. Proactively take initiative and demonstrate prominent level of accountability 17. Work with cross-functional teams to complete projects in time 18. Follow department processes and procedures 19. Comply with company security and safety policies 20. May perform other duties and responsibilities as assigned TECHNICAL KNOWLEDGE & SKILLS Proficient in most of the following: Strong working knowledge of AMI or Insyde UEFI BIOS code structure, ability to build, compile, and modify the BIOS source Good knowledge of x86 BIOS & OS interaction with Windows or Linux etc. Good knowledge of ACPI, SMI, SCI, APM, AMD Power Now, ASF, Debuggers, AFI, Boot block, SMART, Hyper Transport, Intel LFBP, Intel Speed-step, MPS tables, Net-boot, PCI Express config & routing, PXE, S1-S4 sleep, Serial Flash, SMBUS & SMBIOS, USB2.0, User ROM, WFM etc. Working knowledge of BMC includes IPMI 1.5 & 2.0, event logs, SDR, SEL, FRU records, serial over LAN, IPMB, Side-band LAN, KCS, etc. Working knowledge of the following OS, Windows Adv Server, XP, SUSE 32 and 64, Red hat, etc. Working knowledge of Windows & Linux configuration, installation procedure, network configuration, driver configuration, etc. Hands-on design knowledge of thelatest peripheral chipsets for Gigabit Ethernet, Ultra-SCSI 320, USB2.0, 1394, Ethernet, IDE, SATA & PCI cards (modem, SCSI, TV, etc.) AGP cards, etc. High-performance RISC X86 CPUs and architecture Inc. Intel P4, Xeon, Opteron & Athlon64 Working with external partners and experts on Jabil internally to create solutions for Jabil server products, root cause analysis, and deliver proper solutions. Creating/Reviewing BIOS functional requirements and feature design documentation Can lead team and feature development. Good knowledge of theproduct progress phase, andfirmware release process. Extra SKILLS is plus. - Comprehensive knowledge of Agile practices or scrum. - Good understanding of product development and manufacturing processes including test validation. - Basic technical background to recognize, assess and communicate cross-functional issues and risks. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in English. Must be capable of scoring 7 on the IELTS scale (or equivalent result in other assessment tools) for English language skills. COMMUNICATION SKILLS - Influence others and share best practices. - Effectively communicate with good understanding of English - Understand and meet customer needs and expectations. - Work as part of a global team. - Could smoothly to co-work with cross function team - Ability to define problems, collect data, establish facts, and draw valid conclusions. EDUCATION AND EXPERIENCE REQIREMENTS Bachelor's degree in BIOS Engineering from an accredited college or university. Masters degree is preferred. 8 years experience in an engineering role engaged in the Design, Validation, and Manufacturing of products. Or an equivalent combination of education, training, or experience covering the above. BIOS feature development experience is a plus. Automation test script development experience is a plus. Has experience as ateam lead or feature development is a plus. Ability to travel globally 20%
Posted 3 weeks ago
8.0 - 12.0 years
10 - 20 Lacs
bengaluru
Work from Office
JOB SUMMARY (Main Responsibilities) For Server, Storage system level FW development, BIOS FW design, development and Debug. The Lead BIOS Development Engineer is a self-motivated engineer who designs, develops and verifies software solutions. For moderate-complexity products or projects, this includes defining BIOS requirements and a BIOS architecture, deriving the BIOS functionality, and supporting BIOS verification strategies. The job holder is expected to deliver high-quality BIOS solutionsand collaborate with customers/users, the development team, and various stakeholders within the company to ensure the efficient, timely delivery of all work packages. He or she has profound knowledge of BIOS development process practices and is able to select and scale these according to project needs. ESSENTIAL DUTIES AND RESPONSIBILITIES (Key firmware Engineering Capabilities) 1. Work with theFW manager and/or PM to provide information that will aid in the initial estimation process (RFI/RFI). 2. Stay abreast of the latest technology and techniques to provide designs that are competitive and cost-effective. 3. Write clear and concise documentation related to the work performed. Might elaborate more thoroughly when required. 4. Work with thePrincipal Software Developer, Project Manager, cross-functional teams, and key project stakeholders to collect requirements, identify solutions & tasks, provide estimates, and meet production deadlines. 5. Develop new software or modify/enhance existing software within expected specification, time, quality, and completion metrics. 6. Define software concepts and architectures based on requirements analysis. 7. Develop and run effective software verification tests to ensure product stability and performance. 8. Identify, document, prioritize, and resolve software issues on a software unit & system level 9. Lead the process to identify and mitigate technical project risks. 10. Comply with project plans and industry standards 11. Lead the process of detailed technical planning 12. Acts as atechnical leader for the software development team 13. In general, performs project-level tasks independently. 14. Mentor junior or mid-level software developers 15. Initiates and supports software process & quality improvement activities. 16. Proactively take initiative and demonstrate prominent level of accountability 17. Work with cross-functional teams to complete projects in time 18. Follow department processes and procedures 19. Comply with company security and safety policies 20. May perform other duties and responsibilities as assigned TECHNICAL KNOWLEDGE & SKILLS Proficient in most of the following: Strong working knowledge of AMI or Insyde UEFI BIOS code structure, ability to build, compile, and modify the BIOS source Good knowledge of x86 BIOS & OS interaction with Windows or Linux etc. Good knowledge of ACPI, SMI, SCI, APM, AMD Power Now, ASF, Debuggers, AFI, Boot block, SMART, Hyper Transport, Intel LFBP, Intel Speed-step, MPS tables, Net-boot, PCI Express config & routing, PXE, S1-S4 sleep, Serial Flash, SMBUS & SMBIOS, USB2.0, User ROM, WFM etc. Working knowledge of BMC includes IPMI 1.5 & 2.0, event logs, SDR, SEL, FRU records, serial over LAN, IPMB, Side-band LAN, KCS, etc. Working knowledge of the following OS, Windows Adv Server, XP, SUSE 32 and 64, Red hat, etc. Working knowledge of Windows & Linux configuration, installation procedure, network configuration, driver configuration, etc. Hands-on design knowledge of thelatest peripheral chipsets for Gigabit Ethernet, Ultra-SCSI 320, USB2.0, 1394, Ethernet, IDE, SATA & PCI cards (modem, SCSI, TV, etc.) AGP cards, etc. High-performance RISC X86 CPUs and architecture Inc. Intel P4, Xeon, Opteron & Athlon64 Working with external partners and experts on Jabil internally to create solutions for Jabil server products, root cause analysis, and deliver proper solutions. Creating/Reviewing BIOS functional requirements and feature design documentation Can lead team and feature development. Good knowledge of theproduct progress phase, andfirmware release process. Extra SKILLS is plus. - Comprehensive knowledge of Agile practices or scrum. - Good understanding of product development and manufacturing processes including test validation. - Basic technical background to recognize, assess and communicate cross-functional issues and risks. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in English. Must be capable of scoring greater than 7 on the IELTS scale (or equivalent result in other assessment tools) for English language skills. COMMUNICATION SKILLS - Influence others and share best practices. - Effectively communicate with good understanding of English - Understand and meet customer needs and expectations. - Work as part of a global team. - Could smoothly to co-work with cross function team - Ability to define problems, collect data, establish facts, and draw valid conclusions. EDUCATION AND EXPERIENCE REQIREMENTS Bachelor's degree in BIOS Engineering from an accredited college or university. Masters degree is preferred. Greater Than 8 years experience in an engineering role engaged in the Design, Validation, and Manufacturing of products. Or an equivalent combination of education, training, or experience covering the above. BIOS feature development experience is a plus. Automation test script development experience is a plus. Has experience as ateam lead or feature development is a plus. Ability to travel globally 20%
Posted 3 weeks ago
8.0 - 13.0 years
27 - 40 Lacs
Bengaluru
Hybrid
Automation Testers are requested not to apply; Develop a new product that delivers Software Automation in all phases of Infrastructure Management to End-customers in the AI space with IaC; Git, CI/CD; Bash Script; Kubernetes; virtualization; LINUX OS Required Candidate profile Solid Command on Java, Python, C, C++. (any of them); Ansible playbooks, code that manage Linux-based HPC and AI environments; Bare metal provisioning: PXE, kickstart; Linux-based systems; Ansible;
Posted 1 month ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
EUC Architect Your Team CIS Your day at work will be like (Roles & Responsibilities) Strong experience and expertise in Plan, Design and Implement End User Computing Device Management Platforms especially Intune and SCCM for small and large environments. Strong experience and expertise in Plan, Design and Implement AD GPOs required for end-user platform Configure SCCM for Imaging, Deployment and Patch Management . Creating and Deploying Windows 10 using WAIK/ Windows ADK with MDT, Windows Deployment Services, SCCM Knowledge and troubleshooting experience of Lite-Touch, Zero-touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE Experience in Implementation of Windows 10 provisioning using Windows Autopilot Knowledge on Intune Management Knowledge of hardware components and driver integration Knowledge in application packaging, assessment, compatibility testing and virtualization in tools like Admin Studio. ORKA/APP-v etc. Design agreed standard operating environment Software Configurations for managed Hardware based on specified functional requirements and the image management procedure. Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design Responsible for Deploying Images and also for Trouble shooting Knowledge in VB Scripting, Batch Scripting and PowerShell Scripting (.Bat/.Cmd). Should have good knowledge in MSI Tables. Good knowledge on Windows Installer technology. Knowledge about other sequencing tools (3rd party) such as Admin studio for automation will be an added advantage. Hands on experience in handling Windows 10 Devices as MDM Hands on experience in managing Windows 10 Devices with co-management Experience in Windows Autopilot services setup and deployment This job might be for you if you have the following skills (Skills, Experience) 15 - 18 years exp Practical experience delivering Microsoft Infrastructure Solutions with an emphasis on SCCM & Intune design and implementation Diverse technical background with experience in various industries, roles, platforms, architectures, packages and technologies Proven track record in core skills for Microsoft Infrastructure Solutions, centring around customer, project and client/staff deliverables You will stand out if you have the following (Good to have) JAMF WorkspaceO Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Desktop Support. Experience: 8-10 Years. >
Posted 2 months ago
5.0 - 10.0 years
1 - 5 Lacs
bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SUSE Linux Administration Good to have skills : Microsoft Azure Architecture, AWS Administration, Google Cloud Compute Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication within the team. Implement best practices for system and application support. Conduct regular performance evaluations for team members. Professional & Technical Skills: 6+ years of experience in Linux (This role is for L4 hence strong troubleshooting knowledge is required) 4+ years of experience in any public cloud (Azure or AWS or GCP) (This role is for L4 hence in depth troubleshooting knowledge is required) Must have good understanding in public cloud network topics such as Peering, routing, firewall rules, NSG/NACL, VPC/VNET, LB, etc.. Proactive and reactive performance analysis, monitoring, troubleshooting and resolution of escalated Level 4 issues Very good understanding on varies services like DNS,LDAP,DHCP,Networking,PXE,SFTP,Samba and etc.. Must know scripting Must be comfortable with OnCall Additional Information: The candidate should have a minimum of 5 years of experience in SUSE Linux Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
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