Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Hyderabad
>
Wipro
>
Lead Administrator - L1

Lead Administrator - L1

Wipro

5 - 8 years

7 - 11 Lacs

Hyderabad

Posted:2 weeks ago| Platform:

Apply

Skills Required

virtual desktop infrastructure root cause analysis end user desktop troubleshooting disaster recovery dbms talent management performance review rca recruitment vpn service improvement microsoft windows onboarding performance management citrix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Purpose
Provide Subject Matter Expertise in the Virtual End User Desktop space

Drive technical teams with your modern engineering experience you have gained from leading global End User desktop platforms

Provide deep Subject Matter level expertise in one or more of the following technologies

Cloud platform management for end user workloads

Brokering and Access (Citrix/AVD etc.) for cloud deployments

Windows Client Operating System

Remote Access (NetScaler/VPN)

Develop and Engineer Solutions based on Product Strategy and Vision

Collaborate with architecture teams to engineer solutions for the End User Platforms.

Understanding of Business, Technical and Product Strategy.

Excellent problem-solving skills to identify problems, create solutions and execute effectively.

Drive Dev Ops Maturity with a Focus on Automation

Understanding of Various Software Development Methods.

Knowledge of Infrastructure and Configuration Management Tools.

Scripting Skills used for engineering automation.

Ensure Security is by Design

Ensure security is integral to the product design and development process.

Collaborate with cybersecurity teams to identify and mitigate potential vulnerabilities through innovative product development and deployment.

Maintain compliance with industry standards and regulations to protect user data and privacy.

Drive Cost Optimization

Drive cost-efficiency initiatives without compromising product quality or user experience.

Analyse and manage product costs, identifying opportunities for savings and efficiency gains.

Collaborate with finance and procurement teams to ensure budget adherence and cost-effective solutions.

Your team

Youll be working in the End User Services Engineering team in Hyderabad focusing on delivering best in class engineering products for the Workspace environment.

Qualifications & Experience

Microsoft AZ-900 or equivalent Cloud certified.

Global scale deployments.

Microsoft Windows Operating System Engineering.

Modern Engineering, Agile & DevOps processes (including GitLab).

Excellent leadership, communication, and interpersonal skills.

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

Develop shift roster for the team to ensure no disruption in the tower

Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherenceKnowledge managementCSAT/ Customer ExperienceIdentification of risk issues and mitigation plansKnowledge management2New projectsTimely deliveryAvoid unauthorised changesNo formal escalations
Mandatory Skills:

Cloud-Virtual Desktop Infrastructure-VDI.
Experience5-8 Years.

More Jobs at Wipro

Data Scientist + Operational Research /Optimization

Pune, Bengaluru, Mumbai (All Areas)

5 - 10 yrs

INR 10 - 19 Lacs

Developer - L4

Pune

5 - 8 yrs

INR 7 - 9 Lacs

Principal Consultant - Tech & Impl - L1

Pune

8 - 10 yrs

INR 20 - 25 Lacs

Customer Support Associate - International Voice Process

Kolkata

Experience: Not specified

INR 2 - 4 Lacs

Customer Support Associate - International Non-Voice Process

Kolkata

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Wipro

Information Technology & Services

Bengaluru

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Lead Administrator - L1