Last Mile - Operation Executive

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that aims to address the unreliable supply of safe drinking water in Urban India. The organization is committed to changing the way individuals perceive the quality of the water they consume daily. Through a subscription-based model, DrinkPrime offers customers water purifiers equipped with integrated technology to help them monitor water quality effectively. At DrinkPrime, the core mission is to make safe drinking water accessible and affordable to every individual in India. The organization is supported by Tier 1 VCs and prominent angels who share the belief in DrinkPrime's vision, mission, and team. Embracing a tech-first approach, DrinkPrime is dedicated to tackling this significant challenge and invites individuals to be part of this transformative journey. Purpose of the role: We are seeking individuals who excel in problem-solving, possess high ambition, and thrive in the dynamic environment of a startup. The primary responsibility of this role is to analyze and coordinate the supply chain operations of our business effectively. Roles and Responsibilities: - Establish streamlined processes for technicians and delivery partners to ensure timely service and installation - Optimize existing processes to meet benchmark levels in response to the rapidly changing business landscape - Develop and enhance performance management tools to elevate the quality of technicians and delivery partners - Design workforce engagement programs to acknowledge top performers and foster motivation among the team - Formulate, implement, and review operational policies and procedures - Collaborate with senior stakeholders and communicate with customers when necessary Required Skills: - Minimum of 1 year of experience in high-growth operations - Proficient in verbal and written communication in English, Marathi, and Hindi - Strong multitasking abilities with effective time management skills - Ability to cultivate a company culture that promotes top performance and boosts morale Job Type: Full-time Work Location: In person,