Lab Programmer

Job Overview:

We are seeking a highly motivated and skilled Lab Programmer to manage and maintain the technical infrastructure in the universitys computer science, IT, or engineering labs. The role involves providing technical support, managing hardware/software, assisting faculty and students, maintaining lab equipment, and ensuring the lab’s operation is smooth and secure. The ideal candidate will have strong technical, troubleshooting, and communication skills.

Key Responsibilities:

• Technical Support:

  Provide prompt and effective technical assistance to faculty, staff, and students using lab facilities. Troubleshoot and resolve software, hardware, and network issues.

• Software & Hardware Management:

  Install, configure, update, and maintain operating systems, software applications, and computer hardware. Ensure the lab systems are running smoothly and are up-to-date.

• Network Maintenance:

  Administer, monitor, and maintain the lab’s network infrastructure, servers, and ensure consistent network performance.

• Equipment Upkeep:

  Ensure all lab equipment is functional, performing routine maintenance, upgrades, and repairs as necessary. Perform diagnostic tests on hardware to identify issues and make necessary improvements.

• Student Assistance:

  Guide and train students on the proper use of lab equipment and software. Provide one-on-one or group assistance during lab sessions.

• Documentation:

  Develop and maintain documentation for software applications, hardware setups, and lab procedures to ensure a structured and efficient environment.

• Troubleshooting:

  Diagnose and resolve hardware, software, and network problems promptly to ensure the lab operates at optimal performance.

• Safety & Security:

  Implement security protocols to safeguard lab equipment and systems from unauthorized use. Follow university safety policies and guidelines for equipment usage.

• Inventory & Record Keeping:

  Manage lab inventory, track stock of hardware and software resources, and maintain daily logs of work completed.

Qualifications:

Educational Background:

• Required:

• MSc in Computer Science, Information Technology, or a related field

  , or

• BTech/BE in Computer Science, Information Technology, or a related field

  , or

• BSc in Computer Science or a related discipline.

Technical Skills:

• Programming Languages:

  Knowledge of programming languages such as C, Java, Python, or similar.

• Software Management:

  Proficiency in installing, configuring, and troubleshooting software applications (Windows, Linux, etc.).

• Hardware & Networking:

  Familiarity with computer hardware, network troubleshooting, and operating systems (both Windows and Unix/Linux-based).

• MS Office:

  Competence in using Microsoft Office suite and other commonly used software applications.

Soft Skills:

• Strong

  communication skills

  (written and verbal) for effective interaction with faculty, staff, and students.
• Excellent

  problem-solving

  and

  troubleshooting

  abilities.
• Good

  organizational and time management

  skills, with the ability to prioritize tasks effectively.
• Strong

  interpersonal skills

  , ability to work well in a team, and adapt to a dynamic environment.
• Ability to multitask, remain patient, and maintain professionalism under pressure.