Admission Counselor

Key Responsibilities

Student Counselling & Engagement

• Serve as the first point of contact for prospective students and parents.
• Provide clear, accurate information about courses, eligibility, fees, scholarships, and career pathways.
• Conduct in-depth counseling sessions through phone, email, WhatsApp, and in-person meetings.
• Assist students in identifying suitable programs based on interests and academic background.

Inquiry & Lead Management

• Handle incoming inquiries efficiently.
• Make outbound follow-up calls to ensure a high inquiry-to-application conversion rate.
• Maintain updated data in the CRM system and ensure complete documentation.
• Track and manage leads assigned daily and ensure timely follow-up.

Application Assistance

• Guide students through the application process, including form filling and document submission.
• Verify required documents and ensure eligibility criteria are met.
• Coordinate with academic departments when necessary.

Admissions Coordination

• Support admissions events such as entrance tests, counseling days, campus visits, and open houses.
• Schedule appointments, interviews, and campus tours for prospective students.
• Help students and parents navigate the enrollment process smoothly.

Communication & Relationship Management

• Maintain continuous communication with students/parents throughout the admissions cycle.
• Share updates on deadlines, exam schedules, scholarships, and important announcements.
• Build strong rapport that encourages students to choose Sreenidhi University.

Reporting & Documentation

• Prepare daily and weekly reports on inquiries, conversions, and follow-up status.
• Maintain detailed call logs and counselling session notes.
• Work closely with the Admissions Manager for planning and reviewing progress.

Qualifications & Experience

• Bachelor’s degree required; Master’s degree preferred.
• 1–4 years of experience in admissions counselling, student support, or customer-facing roles.
• Strong communication skills in English and Telugu; Hindi is an advantage.
• Experience in higher education or academic counselling is highly desirable

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Skills & Competencies

Functional Skills

• Student counseling & advisory skills
• Lead management and follow-up discipline
• Knowledge of academic programs and educational pathways
• Strong communication and interpersonal skills
• Documentation and CRM usage

Behavioral Skills

• Empathy and patience
• Professional presentation and grooming
• Target-oriented and self-motivated
• Strong problem-solving skills
• Team collaboration and adaptability

Work Environment & Expectations

• Fast-paced admissions environment.
• Extended work hours during peak admissions seasons.
• Ability to handle high-volume interactions (calls, walk-ins, online inquiries).
• Occasional support for events, fairs, and field outreach activities.

Job Type: Full-time

Pay: From ₹5,000.00 per month

Work Location: In person