L3 Support Lead

Title: L3 Support Lead - Java, SQL, Maven

Experience:7+ years

Location: Pune, Hyderabad & Bangalore

Domain: Banking

NP: Short Joiner within 20 days

Role Overview:

We are seeking a highly skilled and proactive L3 Support Engineer to join our technical operations team. The ideal candidate will have strong hands-on experience in Java, SQL, and Maven, and will be responsible for managing deployment activities, packaging, and patching in a production environment. This role demands deep technical troubleshooting, collaboration with development and infrastructure teams, and a commitment to maintaining system stability and performance.

Key Responsibilities:

• Provide L3-level support for Java-based applications and services.
• Troubleshoot and resolve complex production issues related to application performance, data integrity, and system errors.
• Manage and execute deployment activities across environments (Dev, QA, UAT, Prod).
• Handle application packaging and release management using Maven and related tools.
• Apply patches and updates to applications and environments, ensuring minimal downtime.
• Collaborate with development, QA, and DevOps teams to ensure smooth release cycles.
• Maintain documentation for deployment processes, support resolutions, and patching schedules.
• Monitor system health and proactively identify potential issues.

Required Skills:

• Strong proficiency in Java, SQL, and Maven.
• Experience with application deployment, packaging, and patching in enterprise environments.
• Familiarity with CI/CD tools and version control systems (e.g., Jenkins, Git).
• Good understanding of Linux/Unix systems and shell scripting.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.