General Responsibilities:
This position requires applicants possess a unique blend of project and account management skills,as well as technical knowledge and experience. As UV engages with clients, the Project Manager has direct responsibility for developing strong and lasting relationships with clients. The Project Manager assists in the execution and delivery of planned project deliverables, such as tracking, organizing, and monitoring the progress through completion. The Project Manager will also assist in gathering requirements and request son a daily from our existing clientele, as well as monitoring emails, scheduling meetings, and managing administrative and project management tasks. As our clients have operations around the globe, the role requires some flexibility to accommodate local client needs.
Roles Include:
Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients
Gathering requirements from our clients
Manage planning, prep, and delivery of all projects for specific clients
Maintain a project backlog
Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements
Make effective decisions and trade-offs under pressure
Work through issues and risks with clients in assessment planning, preparation, and delivery
Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding/off-boarding
Schedule and kick off each project
Direct technical resource priorities to satisfy client commitments and ASLs
Monitor and track assessment team progress and report back to client
Host conference calls and daily meetings with clients and the assessment team
Facilitate review of findings with clients and the technical assessment team
Receive and track periodic, on-going requests from clients regarding specific project needs
Address and monitor all incoming customer communications
Escalate all items including those urgent in nature, from the client to the appropriate UV resource or manager
Work in close contact with technical staff members to understand UV service offerings and determine the best course of action within the project life-cycle
Audit deliverables and evaluate team performance
Qualifications & Experience:
The right candidate will have worked in an environment where detail-oriented behaviour was required at a fast-pace on an ongoing basis
Ability to consistently respond to customer needs in a timely and effective manner
Excellent client management skills
Excellent written and verbal communication skills - with strong phone and email skills
Schedule, Budget, and Invoice Management
Issue Management and Resolution
Experience managing software security or IT projects preferred, but not mandatory
Experience with MS-Word, Excel, Outlook, Project, and other general office applications
4-6 Years of experience working in a Project Management office setting
Consulting experience is desired but not mandatory
Experience with Project Management activities on security projects: network, infrastructure, and application preferred
Experience working with SharePoint highly desired
PMP Certification a plus
Education and Certifications
Bachelor s Degree - engineering or equivalent preferred
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
