Network Engineer

• Primarily to monitor and ensure the network uptime of the client is 100%
• Prepare monthly availability and performance reports of the client
• Provide root cause analysis of outages
• Upgrade firmware/Software of network devices
• Provide vendor management for all ISP s and OEM s to support the infrastructure
• Design, build and implement extranet connectivity with 3rd parties using site-to-site IPSec VPN or dedicated MPLS connectivity.
• Implement configurations and implementation instructions into Clients change management system and insure that all approvals and processes are adhered to compliant with Audit.
• Work with the Firewall and Load Balancing team on troubleshooting connectivity issues
• Work on high and low severity tickets (includes incidents and SR) and adhere to the SLA process
• Work on End of Life hardware upgrades on head end and remote end devices and insure the asset management is up to date
• Candidate need to work on 24*7 shifts
• Should have a knowledge on ITIL process

Technical Skills:

• Hands on experience of Routing & Switching on vendor devices like Cisco.
• Should have expert knowledge in Wireless office for Cisco
• Knowledge of other vendor products such as Palo Alto, F5 is a plus
• Certified in CCNA.
• Process and Non-Technical Skills:
• Must possess strong written and verbal communication skills
• Must possess good customer relations skills
• Must possess ability to work independently and be well organized
• Must be able to manage multiple projects and multi-task effectively
• Must be able to work within accelerated deliverables and within a team environment
• Strong project management skills and must possess good customer and vendor facing skills