IAM AD Operations Analyst

To be successful as an IAM AD Operations Analyst", you should have experience with:

Basic/ Essential Qualifications:

• Degree in information systems or computer science or any equivalent.

• Experience and In-depth Knowledge in Identity and Access Management.

• Good Knowledge of AD in relation to Account and Exchange Administration.

• Strong analytic, incident management and problem management.

• Ability to handle large volumes of repetitive tasks while maintaining a high attention to detail.

• Good team player and interpersonal skills.

• Knowledge of controls such as JML, Access certification, SSO, Privilege Access Management.

• PowerShell scripting knowledge for extract and modify AD objects.

Some other highly valued skills may include:

• Good knowledge in IAM security processes and standards

• Hand on experience in using toolsets like Oracle/SQL Developer for data extraction

• Strong communication skills, both written and verbal skills

• Good Knowledge of AD in relation to Account and Exchange Administration

• Knowledge of controls such as JML, Access certification, SSO, Privilege Access Management

• Strong analytic, incident management and problem management

• Ability to handle large volumes of repetitive tasks while maintaining a high attention to detail.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

Purpose of the role

To manage and implement Identity and Access Management (IAM) policies, processes, technologies and standards for all IAM functions to ensure the secure access and use of sensitive information across the organisation.

Accountabilities

• Collaboration with stakeholders and IT teams to understand, analyse and implement IAM solutions into the banks process and infrastructure needs including authentication, authorisation, access management and single sign-on capabilities.
• Management and development of policies, processes and standards for all essential IAM functions aligned to the banks security and regulatory requirements.
• Execution of IAM audits to monitor processes and ensure that they comply with policies and regulations and identify potential security risks.
• Execution of incident investigations to respond to IAM related security events, identify the root cause of the incident and implement corrective measures efficiently.
• Identification of emerging IAM technologies and industry trends by collaborating with networks and conferences to gain IAM expertise and best practice.
• Development of IAM governance documents and reports to align the implementation and adherence of policies across the organisation.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.