59 Exchange Administration Jobs

" Experience and knowledge of the following technologies:o Microsoft Teams, SFBo MS calling plan, Direct routing, Operator connect Manage team and channels in Microsoft Teams Audio conferencing users Troubleshooting MS Teams client issues for end users support. Performing change management activities which respect to adding new features/components, Configurations change/update, best practices, security enhancement etc. for MS Teams environment. Intermediate knowledge of IP Telephony Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures. Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations. Gathers business requirements for system design and validates recommended solution for Change Management. Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. Performs root cause analysis on failed components and implements corrective measures. Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. Responsible for following company specific systems engineering standards. RCA for high severity issue, CRQ Deployments during weekends and holidays. On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1 team members."

Last Updated: May 2024 Job Description Microsoft Exchange Administrator Job DetailsJob title Software Engineering professional Microsoft Exchange Administrator (Email SME) Reports to (job) Device & Collaboration manager Team Colloboration and Device Location Gurgaon Job Dimensions Budget Ownership: N/A Benefits: N/A Hours Full Time No. Direct Reports 0 Direct report Career Level E Why BT Group? Weve always been an organisation with purpose; we connect for good. You can trace this back to our beginning as pioneers of the worlds first telecommunications company. At our heart, were a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport. Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, well offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If thats you, and what youre looking for. Wed love you to be part of our future. Why this job matters As a Microsoft Exchange Administrator, you will be responsible for the administration, maintenance, and optimization of our Microsoft Exchange Server environment, including Exchange Online. You will play a critical role in ensuring the reliability, security, and performance of our email infrastructure to meet the needs of our organization. What youll be doing your accountabilitiesThe skills youll need to succeed Manage and administer Microsoft Exchange on-prem Server, including installation, configuration, and ongoing maintenance tasks. Monitor system performance and troubleshoot issues to ensure optimal functionality and availability. Perform regular system upgrades, patches, and updates to keep Exchange Server and associated components up to date. Configure and manage mailbox policies, retention policies, and other user-related settings. Implement and maintain security measures to protect Exchange Server from threats, vulnerabilities, and unauthorized access. Collaborate with IT teams and other stakeholders to integrate Messaging Platform with other systems, applications, and services. Provide technical guidance and support for projects involving Exchange Server integration or migration. Microsoft Messaging Should have excellent understanding of Microsoft Messaging Platform, both OnPrem and Exchange Online Team Player Role holder required collobrate with wider Team members in terms of business requirement, policy, & critical incident. Support Techincal projects provide Techical support to ongoing messaging related projects Stakeholder management , with the ability to hold others to account, align and influence via Storytelling Leadership accountabilitiesExperience youd be expected to have Collaborative Partner - You build relationships across BT, collaborating both operationally and technically to identify opportunities and deliver business results, whilst removing barriers. Bold Decision Maker Comfortable working with ambiguity and able to made decisions / recommendations, also cut through beaucracy to get data points needed for decisioning Communications Ability to communicate and tell a story to all levels within a corporate workplace A bachelor's degree in computer science, information technology, or a related field, or equivalent work experience Proven experience as a Microsoft Exchange Administrator, with a focus on Exchange Server and Exchange Online. Proficiency in administering and troubleshooting Microsoft Exchange Server 2016 and Exchange Online environments. Strong knowledge of email protocols, such as SMTP, POP3, IMAP, and ActiveSync. Familiarity with email security technologies, including anti-spam filters, antivirus software, and encryption methods. Experience with PowerShell scripting for automation and management tasks. Excellent problem-solving skills and attention to detail. Strong communication skills, with the ability to interact effectively with users, peers, and management. Key decisionsThe BT way If the job has key decision rights list these here (see RAPID guidance).Compliance with all BT policies is mandatory and applies to all BT employees. Policies can be accessed via the Policy Portal and should be adhered to in-line with Standards of Behaviour Policy & Procedure and the Being trusted: our code . Version 3 (February 2023)

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: M365 Exchange Online . Experience: 3-5 Years . >

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: M365 Exchange Online . Experience: 3-5 Years . >

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online . Experience: 8-10 Years . >

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills: Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills: Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

Hiring for CMM 5 Level Org!!Working on Windows server 2012 R2 and Windows server 2016/2019.Installation & Configuration ADDS, DNS, DHCP Servers.Experience on AD PowerShell model, Exchange PowerShell and Exchange Admin Center. Required Candidate profile Designation: Wintel L3 Location: Mumbai Experience: 9+ Years Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate

Developer leads the cloud application development/deployment. A developer responsibility is to lead the execution of a project by working with a senior level resource on assigned development/deployment activities and design, build, and maintain cloud environments focusing on uptime, access, control, and network security using automation and configuration management tools Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience of technologies like Spring boot, JAVA Demonstrated technical leadership experience on impact customer facing projects. Experience in building web Applications in Java/J2EE stack. Experience in UI framework such as REACT JS Working knowledge of any messaging system (KAFKA preferred) Experience designing and integrating REST APIs using Spring Boot Preferred technical and professional experience None

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft 365 Good to have skills : Microsoft SharePoint Online Administration, Microsoft Exchange OnlineMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a dynamic work environment where you will provide ongoing technical support and maintenance for both production and development systems. Your typical day will involve addressing various technical issues, collaborating with team members, and ensuring that configured services operate smoothly across multiple platforms. You will be responsible for troubleshooting hardware and software problems, implementing technology solutions, and contributing to the overall efficiency of the systems in place. Your role will require a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Good To Have Skills: Experience with Microsoft Exchange Online, Microsoft SharePoint Online Administration.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Hope you are doing well; I am reaching out from OSI Digital. We have a following Job Opportunity with our company, please go through the job details and let me know with your interest OSI Digital Digital Transformation | IT Services | Consulting OSI Digital is a global leader in offering expert business and technology solutions across industries that accelerate digital transformation for our customers. www.osidigital.com Messaging Engineer Experience: 8-13 Years Job Location – Hyderabad OSI Digital is looking for a highly skilled Senior Messaging Engineer who must have in-depth knowledge in delivering enterprise grade messaging and collaboration solutions. You will be responsible for the design, implementation, and support of Microsoft 365 Messaging services, including Exchange Online, Microsoft Teams, Microsoft Purview, conditional access policies, and the ability to solve complex IT issues to ensure the smooth running of the company’s core messaging platforms, while maintaining a high level of security. Upon Success in this role, the person will have an opportunity to grow into an Architect level, and explore new technologies and tools. Responsibilities: Deliver expert-level troubleshooting and root cause analysis for messaging and collaboration platforms. •Design and implement secure, scalable solutions using Exchange Online, Microsoft Teams, and Microsoft Purview. •Collaborate with stakeholders to translate business requirements into effective technical solutions. •Automate routine operations and reporting through PowerShell and other scripting tools. •Stay up to date with Microsoft 365 roadmap developments and proactively recommend enhancements. •Ensure compliance with industry standards and client governance policies using Microsoft Purview features such as DLP, eDiscovery, and retention policies. •Partner with cross-functional teams—including Security, Identity, Network, and Service Desk—to ensure seamless and secure service delivery. Required Skills: 8+ years of experience in Microsoft 365 messaging technologies, including Exchange Online and Microsoft Teams. •Strong experience on Conditional Access, Azure AD, and identity protection management. •Deployment knowledge of Microsoft Purview and its compliance capabilities. •Experience on DLP and auto labelling policies. •Proficiency in PowerShell scripting for automation and administration. •Experience working in a Managed Services or multi-tenant environment. •Experience with hybrid Exchange environments and migrations •To set up app registration in Azure Identity and configure permissions •Configure email security with DMARC, SPF, And DKIM records. •Experience on Inbound and Outbound connectors •Deep understanding on MS protocols, authentication and authorization. •Deep understanding on SMTP mail relay functionality •Experience on messaging policies(Meeting and app) •In-depth knowledge on B2B collaboration and B2B direct connect •Experience on AD sync setup and management •Microsoft certifications such as MS-700, MS-203, SC-300, or equivalent We are not looking for someone who: Is not willing to work from Office •Is not willing to be part of 24/7 shift Schedule •Never worked in the Managed Services / Support Environment •Never worked with International Clients and conducted or managed review meetings. About OSI Digital OSI Digital , A Global Technology solutions provider helping organizations accelerate digital transformation through innovative software, data, cloud, and enterprise solutions. Founded in 1993 and headquartered in California , OSI Digital has a strong global presence with delivery centers in the US, Canada, India , and the Philippines . We work with industry leaders across healthcare, education, manufacturing , and finance , delivering impactful, end-to-end technology services. Our Core Offerings: Enterprise Applications : Oracle, Salesforce, Microsoft Data & Analytics : Power BI, Tableau, Snowflake, Azure, AWS Cloud Infrastructure & DevOps Integration & Automation Solutions Custom Software Development & Product Engineering To get a better insight into OSI Digital’s solutions and company culture, please feel free to explore the following: The OSI Digital Story : https://youtu.be/iJoSzjrkXK0 OSI Digital's State-of-the-Art Campus in Hyderabad: https://youtu.be/wzOT6r_Gwns LinkedIn : https://www.linkedin.com/company/osidigital/about/ Our Global Presence: Please share updated resume and below details to go ahead with the interview process: Candidate Full Name Skill Experience in Yrs Relevant in Yrs Contact Number Alternate Contact Number Email ID Current Company (if Payroll Company mention name) Current Location Preferred Location Notice Period (if Serving Notice mention Last Working date) CCTC(In Lakhs) ECTC(In Lakhs) Mandatory Work from Office Rotational Shift If any offers Please specify Availability Interview Date & Time:

O365 Exchange Administrator (Onsite Opportunity) Locations: Austin (USA), Singapore, Hyderabad, Indore, Ahmedabad (India) Immediate Job Locations: Hyderabad, Indore, Ahmedabad (India) Position Type: Contract / Onsite #Role We are urgently hiring an O365 Exchange Administrator with strong Azure expertise for an onsite role. The candidate must have hands-on Exchange Online, Proofpoint, Azure cloud, and automation experience. #KeyResponsibilities Manage & optimize Exchange Online environments (mail flow, transport rules, retention policies). Handle mailbox migrations and provide tier-3 support for messaging issues. Configure & administer Proofpoint (PPS, PoD, SER, TAP, URL Defense, DLP). Generate & analyze Proofpoint security reports and optimize configurations. Implement & maintain Azure AD, Entra ID, Conditional Access, MFA. Design & manage Azure networking, monitoring, backup & DR solutions. Enforce security best practices and compliance standards (HIPAA, PCI, GDPR). Perform security reviews, vulnerability management & documentation. Automate administration with PowerShell scripting. Develop & maintain Infrastructure as Code using Terraform/Ansible. Implement CI/CD pipelines for automated deployments. Provide expert consulting and lead knowledge transfer sessions. Mentor team members and share best practices. Ensure high availability, scalability & reliability of O365 workloads. Maintain technical documentation and detailed runbooks. #MandatorySkills Exchange Online Administration (5+ yrs) Azure Cloud Services (AD, Networking, Entra ID) Proofpoint Security Solutions (35 yrs) PowerShell Scripting Infrastructure as Code (Terraform / Ansible) Deep knowledge of DNS, SMTP, SPF, DKIM, DMARC #PreferredCertifications Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Security, Compliance & Identity Fundamentals #ImmediateRequirement Candidates must be immediately available for onsite work at Hyderabad, Indore, or Ahmedabad. #ResumeSubmission Please share profiles with details: Current CTC Expected CTC Notice Period / Immediate availability Current Location Preferred Job Location Send resumes to: navaneetha@suzva.com

Role & responsibilities Administer and manage Office 365 services, including: Exchange Online (mailboxes, policies, mail flow rules) SharePoint Online and OneDrive (permissions, site collections, libraries) Microsoft Teams and its integration with other M365 services Security & Compliance Center (DLP, retention, eDiscovery, auditing) Azure AD or entra ID and hybrid identity (AD Connect) Manage licenses, user provisioning, and group policies using Microsoft 365 Admin Center and PowerShell. Implement and manage MFA, conditional access, and security policies. Create, configure, and manage Teams, channels, policies, and templates. Monitor Teams usage, analytics, and adoption. Troubleshoot Teams-related issues (messaging, meetings). Knowledge of PowerShell. Certifications for MS office365 and teams administrator preferable

Looking to onboard a skilled IT Content Writer with 0 to 3 years of experience to join our team in Mumbai. The ideal candidate will have excellent writing skills and the ability to create high-quality content for various platforms. Roles and Responsibility Develop and implement content strategies to engage target audiences. Create high-quality, engaging content for websites, blogs, and social media channels. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in branding and messaging. Edit and proofread content for accuracy, clarity, and grammar. Meet deadlines and deliver content on time. Job Requirements Strong understanding of IT services and consulting industry trends and technologies. Excellent writing, editing, and communication skills. Ability to work independently and as part of a team. Strong research and analytical skills. Familiarity with content management systems and blogging platforms. Ability to adapt to changing priorities and deadlines. About Company AQM Technologies Pvt Ltd is a leading provider of IT services and consulting solutions, committed to delivering high-quality results and exceeding client expectations. Additional Info The selected candidate will be required to work from the office in Mumbai.

Key Responsibilities Architect, deploy, and manage enterprise-level Wintel, VMware, Exchange/O365, and MS Azure infrastructure environments. Design and implement high-availability solutions to ensure optimal performance and reliability of critical systems and services. Expertise in Wintel server administration, including Windows Server, Active Directory, Group Policy, and DNS, DHCP, RDS and other roles and features. Proficiency in virtualization technologies, with experience in deploying and managing VMware vSphere environments. Strong understanding of Exchange/O365 administration, including Exchange Online, Exchange Server, and related services. Extensive experience with Microsoft Azure cloud services, including Azure Virtual Machines, Azure Active Directory, and Azure Networking. Develop and maintain automated deployment and configuration management processes using tools like PowerShell, Ansible, or Terraform. Lead the resolution of escalated technical issues, conducting root cause analysis and implementing corrective actions to prevent recurrence. Collaborate with security and compliance teams to implement and enforce robust security controls and ensure compliance with regulatory requirements. Drive continuous improvement initiatives to enhance infrastructure scalability, efficiency, and cost-effectiveness. Implement and maintain monitoring, alerting, and reporting solutions to proactively identify and address potential issues. Provide leadership and guidance to a team of infrastructure engineers, fostering a culture of collaboration, innovation, and continuous learning. Conduct performance evaluations, set clear objectives, and provide regular feedback to team members to support their professional growth and development. Qualifications Bachelor's degree in computer science, Information Technology, or related field. Minimum of 12+ Years of hands-on experience in designing, implementing, and managing enterprise-level infrastructure environments. Experience with audit and compliance procedures Required Soft Skills Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

Design,implement,maintain & troubleshoot AD domain,Exchange & Messaging,Administer & support MS Exchange Server,Manage & support MS Exchange Online within MS 365,mail flow rules & antispam/malware policies, Also monitor Azure health,performance.

Role & responsibilities oven experience in Windows Server administration Hands-on experience with Exchange Online, Microsoft Teams, SharePoint, and OneDrive for Business. Experience with Azure AD, PowerShell scripting, and Microsoft 365 security and compliance tools. Awareness of Conditional Access Policies Strong knowledge of Exchange Server 2013/2016/2019, Exchange Online, Active Directory, and PowerShell scripting. Strong knowledge of Microsoft 365 Admin Center, Azure AD, Exchange Admin Center, and SharePoint Online. Experience configuring and managing security policies, including MFA, conditional access, and data governance tools. Familiarity with managed configurations (ABM, Configuration Policy) Experience supporting Single Sign-On using Active Directory Federation Services with Multi Factor Authentication. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Strong analytical and troubleshooting skills. Good communication and documentation skills Preferred candidate profile ct as a Subject Matter Expert in the below areas Windows Server Administration Install, configure, and maintain Windows Server environments (2012, 2016, 2019, or 2022). Manage Active Directory, DNS, DHCP, Group Policy, and file/print services. Perform routine server maintenance, updates, and patch management. Monitor system performance and troubleshoot server-related issues. Exchange Management: Administering and configuring Exchange Online, including mail flow, mailboxes, distribution, and dynamic groups. Perform life cycle events such as creation, modification, movement, upgrade/downgrade, deletion, or transfer of data. Develop scripts for automating processes within the environment. Perform migrations and deployments related to the building, upgrade, and maintenance of MS Exchange. User Management: Creating and managing user accounts, mailboxes, and permissions. Manage user provisioning, access control, and security group configurations. Create and manage security and distribution groups in Active Directory. Managing data loss prevention (DLP) and ensuring compliance with organizational and regulatory standards. Troubleshoot and resolve technical issues related to Exchange Online

Job Title: Microsoft 365 Admin Experience: 2-4 years Location: Mumbai (Andheri) Type: Permanent Work from office Job Summary: Looking for an L1 Exchange Administrator with basic experience in Microsoft Exchange, Office 365, and Virtualization (VMware/Hyper-V). Responsibilities include mailbox/user management, basic troubleshooting, and support for Exchange Online and virtual environments. Requirements: 13 years in IT support or Exchange admin Knowledge of Exchange Server & Office 365 Basic understanding of virtualization (VMware/Hyper-V) Good communication & troubleshooting skills Should have experience in Microsoft 365 Admin Should have exposure in handling Entra ID & Intune Admin Should be hands on in managing and maintaining of O365, Exchange online and Endpoint admin console of clients Certifications (Preferred): Microsoft 365 Fundamentals, VMware/Microsoft Virtualization (optional) Role & responsibilities

Job Title: Exchange Administrator L1 Experience: 1-3 years Location: Vashi And Andheri Type: Permanent Work from office Job Summary: Looking for an L1 Exchange Administrator with basic experience in Microsoft Exchange, Office 365, and Virtualization (VMware/Hyper-V). Responsibilities include mailbox/user management, basic troubleshooting, and support for Exchange Online and virtual environments. Requirements: 13 years in IT support or Exchange admin Knowledge of Exchange Server & Office 365 Basic understanding of virtualization (VMware/Hyper-V) Good communication & troubleshooting skills Certifications (Preferred): Microsoft 365 Fundamentals, VMware/Microsoft Virtualization (optional) Role & responsibilities

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Microsoft Teams Experience: 5-8 Years

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.

Role: Solution Engineer Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspectiveconsultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Job Title : MS Exchange, O365 and Intune Administrator Experience : 8 years of relevant working experience. Location - Navi Mumbai (Airoli) Job Type : Permanent Work from Office Job Requirement : The candidate should have strong knowledge of MS Exchange and Office 365. Excellent problem-solving skills and ability to work collaboratively with IT and security teams are essential for success in this role. # Understanding of Exchange Roles and Architecture. # Working Experience on Exchange Installation and CU update. # Knowledge/Experience of DAG. # Good knowledge on Mail Flow/Routing. # Understanding of Transport Rules, TLS, DKIM and SPF. # Understanding on Application SMTP relay. # Knowledge/Experience on migration during projects or internal activity. # Experience in Creation and Maintenance of Distribution lists, Transport Rules, Security Groups, Delegation Administration, Mailbox restoration for deleted users. # Understanding of O365 License model. # Experience on troubleshooting sync issues. # Experience in Exchange Hybrid setup. # O365 Message trace. # Should possess basic understanding of Conditional access policy, Azure AD , MFA. # Design and implement Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment. # Implement security policies and configurations to ensure the protection of endpoints through Intune. # Manage security baselines and compliance policies to meet organizational security standards # Package and deploy applications using Intune, ensuring proper distribution and version control # Collaborate with application owners to streamline the deployment process. # Create and manage configuration profiles to enforce settings and restrictions on devices # Implement conditional access policies to control access based on device compliance. # Plan and execute upgrades to Intune services and stay current with feature releases.

Our Company: Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. RoleExchange/O365 Administrator LocationNoida (Hybrid) The role Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features. Perform mailbox provisioning, distribution group management, and user support across Exchange Online. Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell. Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365). Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols. Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable). Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team. Troubleshoot mail delivery issues, mailbox performance, and access problems across devices. Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements. Provide documentation, reporting, and end-user guidance as needed. What youll bring: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 610 years of experience managing Exchange Online or Exchange Hybrid environments. Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center. Proficiency in PowerShell scripting for mailbox administration, reporting, and automation. Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD. Experience in managing compliance features like retention policies, eDiscovery, and auditing. Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC). Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction. Preferred Certifications (nice to have): Microsoft CertifiedMessaging Administrator Associate Microsoft CertifiedMicrosoft 365 Fundamentals (MS-900) Microsoft CertifiedSecurity, Compliance, and Identity Fundamentals (SC-900) #LI-RC Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.