37 Exchange Administration Jobs

Looking to onboard a skilled IT Content Writer with 0 to 3 years of experience to join our team in Mumbai. The ideal candidate will have excellent writing skills and the ability to create high-quality content for various platforms. Roles and Responsibility Develop and implement content strategies to engage target audiences. Create high-quality, engaging content for websites, blogs, and social media channels. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in branding and messaging. Edit and proofread content for accuracy, clarity, and grammar. Meet deadlines and deliver content on time. Job Requirements Strong understanding of IT services and consulting industry trends and technologies. Excellent writing, editing, and communication skills. Ability to work independently and as part of a team. Strong research and analytical skills. Familiarity with content management systems and blogging platforms. Ability to adapt to changing priorities and deadlines. About Company AQM Technologies Pvt Ltd is a leading provider of IT services and consulting solutions, committed to delivering high-quality results and exceeding client expectations. Additional Info The selected candidate will be required to work from the office in Mumbai.

Key Responsibilities Architect, deploy, and manage enterprise-level Wintel, VMware, Exchange/O365, and MS Azure infrastructure environments. Design and implement high-availability solutions to ensure optimal performance and reliability of critical systems and services. Expertise in Wintel server administration, including Windows Server, Active Directory, Group Policy, and DNS, DHCP, RDS and other roles and features. Proficiency in virtualization technologies, with experience in deploying and managing VMware vSphere environments. Strong understanding of Exchange/O365 administration, including Exchange Online, Exchange Server, and related services. Extensive experience with Microsoft Azure cloud services, including Azure Virtual Machines, Azure Active Directory, and Azure Networking. Develop and maintain automated deployment and configuration management processes using tools like PowerShell, Ansible, or Terraform. Lead the resolution of escalated technical issues, conducting root cause analysis and implementing corrective actions to prevent recurrence. Collaborate with security and compliance teams to implement and enforce robust security controls and ensure compliance with regulatory requirements. Drive continuous improvement initiatives to enhance infrastructure scalability, efficiency, and cost-effectiveness. Implement and maintain monitoring, alerting, and reporting solutions to proactively identify and address potential issues. Provide leadership and guidance to a team of infrastructure engineers, fostering a culture of collaboration, innovation, and continuous learning. Conduct performance evaluations, set clear objectives, and provide regular feedback to team members to support their professional growth and development. Qualifications Bachelor's degree in computer science, Information Technology, or related field. Minimum of 12+ Years of hands-on experience in designing, implementing, and managing enterprise-level infrastructure environments. Experience with audit and compliance procedures Required Soft Skills Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

Design,implement,maintain & troubleshoot AD domain,Exchange & Messaging,Administer & support MS Exchange Server,Manage & support MS Exchange Online within MS 365,mail flow rules & antispam/malware policies, Also monitor Azure health,performance.

Role & responsibilities oven experience in Windows Server administration Hands-on experience with Exchange Online, Microsoft Teams, SharePoint, and OneDrive for Business. Experience with Azure AD, PowerShell scripting, and Microsoft 365 security and compliance tools. Awareness of Conditional Access Policies Strong knowledge of Exchange Server 2013/2016/2019, Exchange Online, Active Directory, and PowerShell scripting. Strong knowledge of Microsoft 365 Admin Center, Azure AD, Exchange Admin Center, and SharePoint Online. Experience configuring and managing security policies, including MFA, conditional access, and data governance tools. Familiarity with managed configurations (ABM, Configuration Policy) Experience supporting Single Sign-On using Active Directory Federation Services with Multi Factor Authentication. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Strong analytical and troubleshooting skills. Good communication and documentation skills Preferred candidate profile ct as a Subject Matter Expert in the below areas Windows Server Administration Install, configure, and maintain Windows Server environments (2012, 2016, 2019, or 2022). Manage Active Directory, DNS, DHCP, Group Policy, and file/print services. Perform routine server maintenance, updates, and patch management. Monitor system performance and troubleshoot server-related issues. Exchange Management: Administering and configuring Exchange Online, including mail flow, mailboxes, distribution, and dynamic groups. Perform life cycle events such as creation, modification, movement, upgrade/downgrade, deletion, or transfer of data. Develop scripts for automating processes within the environment. Perform migrations and deployments related to the building, upgrade, and maintenance of MS Exchange. User Management: Creating and managing user accounts, mailboxes, and permissions. Manage user provisioning, access control, and security group configurations. Create and manage security and distribution groups in Active Directory. Managing data loss prevention (DLP) and ensuring compliance with organizational and regulatory standards. Troubleshoot and resolve technical issues related to Exchange Online

Job Title: Microsoft 365 Admin Experience: 2-4 years Location: Mumbai (Andheri) Type: Permanent Work from office Job Summary: Looking for an L1 Exchange Administrator with basic experience in Microsoft Exchange, Office 365, and Virtualization (VMware/Hyper-V). Responsibilities include mailbox/user management, basic troubleshooting, and support for Exchange Online and virtual environments. Requirements: 13 years in IT support or Exchange admin Knowledge of Exchange Server & Office 365 Basic understanding of virtualization (VMware/Hyper-V) Good communication & troubleshooting skills Should have experience in Microsoft 365 Admin Should have exposure in handling Entra ID & Intune Admin Should be hands on in managing and maintaining of O365, Exchange online and Endpoint admin console of clients Certifications (Preferred): Microsoft 365 Fundamentals, VMware/Microsoft Virtualization (optional) Role & responsibilities

Job Title: Exchange Administrator L1 Experience: 1-3 years Location: Vashi And Andheri Type: Permanent Work from office Job Summary: Looking for an L1 Exchange Administrator with basic experience in Microsoft Exchange, Office 365, and Virtualization (VMware/Hyper-V). Responsibilities include mailbox/user management, basic troubleshooting, and support for Exchange Online and virtual environments. Requirements: 13 years in IT support or Exchange admin Knowledge of Exchange Server & Office 365 Basic understanding of virtualization (VMware/Hyper-V) Good communication & troubleshooting skills Certifications (Preferred): Microsoft 365 Fundamentals, VMware/Microsoft Virtualization (optional) Role & responsibilities

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Microsoft Teams Experience: 5-8 Years

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.

Role: Solution Engineer Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspectiveconsultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Job Title : MS Exchange, O365 and Intune Administrator Experience : 8 years of relevant working experience. Location - Navi Mumbai (Airoli) Job Type : Permanent Work from Office Job Requirement : The candidate should have strong knowledge of MS Exchange and Office 365. Excellent problem-solving skills and ability to work collaboratively with IT and security teams are essential for success in this role. # Understanding of Exchange Roles and Architecture. # Working Experience on Exchange Installation and CU update. # Knowledge/Experience of DAG. # Good knowledge on Mail Flow/Routing. # Understanding of Transport Rules, TLS, DKIM and SPF. # Understanding on Application SMTP relay. # Knowledge/Experience on migration during projects or internal activity. # Experience in Creation and Maintenance of Distribution lists, Transport Rules, Security Groups, Delegation Administration, Mailbox restoration for deleted users. # Understanding of O365 License model. # Experience on troubleshooting sync issues. # Experience in Exchange Hybrid setup. # O365 Message trace. # Should possess basic understanding of Conditional access policy, Azure AD , MFA. # Design and implement Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment. # Implement security policies and configurations to ensure the protection of endpoints through Intune. # Manage security baselines and compliance policies to meet organizational security standards # Package and deploy applications using Intune, ensuring proper distribution and version control # Collaborate with application owners to streamline the deployment process. # Create and manage configuration profiles to enforce settings and restrictions on devices # Implement conditional access policies to control access based on device compliance. # Plan and execute upgrades to Intune services and stay current with feature releases.

Our Company: Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. RoleExchange/O365 Administrator LocationNoida (Hybrid) The role Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features. Perform mailbox provisioning, distribution group management, and user support across Exchange Online. Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell. Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365). Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols. Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable). Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team. Troubleshoot mail delivery issues, mailbox performance, and access problems across devices. Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements. Provide documentation, reporting, and end-user guidance as needed. What youll bring: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). 610 years of experience managing Exchange Online or Exchange Hybrid environments. Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center. Proficiency in PowerShell scripting for mailbox administration, reporting, and automation. Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD. Experience in managing compliance features like retention policies, eDiscovery, and auditing. Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC). Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction. Preferred Certifications (nice to have): Microsoft CertifiedMessaging Administrator Associate Microsoft CertifiedMicrosoft 365 Fundamentals (MS-900) Microsoft CertifiedSecurity, Compliance, and Identity Fundamentals (SC-900) #LI-RC Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills: Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills: Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=4 to 6 , jd= English C1 compulsory Position Overview The Exchange Subject Matter Expert SME will be responsible for managing and optimizing the organizations Exchange environment including onpremise online and hybrid setups This role requires deep expertise in compliance retention policies mailbox migration litigation holds mail flow powershell scripting and various Exchangerelated tasks Key Responsibilities Oversee the installation configuration and maintenance of Exchange onpremise servers Ensure high availability and reliability of Exchange services through regular monitoring and performance optimization Manage the integration and seamless operation of hybrid Exchange environments onpremise and Exchange Online Ensure secure mail routing and centralized control of inbound and outbound mail flow Facilitate mailbox migrations between onpremise and Exchange Online environments ViceVersa Develop and implement retention policies to ensure compliance with organizational legal and regulatory requirements Conduct regular audits to ensure adherence to compliance policies and generate reports for management review Provide training to IT staff and endusers on compliance and retention policies Implement and manage Litigation Hold to preserve mailbox content including deleted items and original versions of modified items Use InPlace Hold to preserve items that meet specific search criteria Export mailbox data for legal and compliance purposes ensuring data integrity and security during the export process Monitor and manage mail flow to ensure efficient and reliable email delivery Troubleshoot and resolve mail flow issues including nondeliveries and message tracking Implement transport rules and policies to manage mail flow effectively Perform routine tasks such as mailbox moves restores and user account management Provide advanced troubleshooting and support for Exchangerelated issues Develop and maintain comprehensive documentation for Exchange configurations and procedures Qualifications Bachelors degree in Computer Science Information Technology or a related field Extensive experience with Microsoft Exchange onpremise Exchange Online and hybrid environments Strong knowledge of compliance retention policies litigation holds and mail flow management Migration Good knowledge of exchange and powershell scripts Excellent problemsolving skills and ability to work independently Certification Candidate having below certification would be preferred Microsoft Certified Messaging Administrator Associate Microsoft Certified Security Compliance and Identity Fundamentals OR M365 Administrator Expert , Title=Data Security, ref=6566434

System Architect -M365 (Exchange + Onprem ) Experience- 8 +Years Location-Bangalore Mode-Hybrid(3 days from office ) Shift- (major shift 2PM or 7 PM onwards) About the role The Systems Architect will be responsible for the maintenance, general operations, and troubleshooting of client Microsoft Exchange server infrastructure. Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to: Microsoft Exchange Online/On-prem and email security Performs break/fix troubleshooting, server/software updates and feature enhancements to MS Exchange and Exchange servers, as well as general IT Windows infrastructure. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What were looking for At least 8-12+ years of experience in Exchange Systems Administration/Engineering , NOC operations, remote trouble shooting, customer management and other related IT services experience. Strong understanding of O365 Mail flow and interaction between OnPrem and Exchange s Must have Experience in Exchange 2013 to 2019 as well as Exchange Online (M365) Strong understanding and experience with ADFS, AADC, and Active Directory

Sr Devloper with special emphasis and experience of 8 to 12 years on Java microservices based applications, creation and maintenance of Java micro service applications, test plans, and user guides. Should have strong experience in leading the teams and strong in understanding the architecture Should have experience in Core Java, Java latest versions. Should have experience in Restful Services and microservices architecture. Should have experience in SpringBoot, Spring Core. Should be good at AWS services and Teraform. Should have experience in Database(RDBMS/NoSql) Should have experience in Monitoring tools like Splunk/Dynatrace Knowledge/Experience on Messaging frameworks like Kafaka/JMS/any messaging frameworks

Sr Developer with special emphasis and experience of 8 to 12 years on Java microservices based applications, creation and maintenance of Java micro service applications, test plans, and user guides. Should have strong experience in leading the teams and strong in understanding the architecture Should have experience in Core Java, Java latest versions. Should have experience in Restful Services and microservices architecture. Should have experience in SpringBoot, Spring Core. Should be good at AWS services and Teraform. Should have experience in Database(RDBMS/NoSql) Should have experience in Monitoring tools like Splunk/Dynatrace Knowledge/Experience on Messaging frameworks like Kafaka/JMS/any messaging frameworks

Sr Developer with special emphasis and experience of 5 years on Java microservices based applications, creation and maintenance of Java micro service applications, test plans, and user guides. Should have strong experience in leading the teams and strong in understanding the architecture Should have experience in Core Java, Java latest versions. Should have experience in Restful Services and microservices architecture. Should have experience in SpringBoot, Spring Core. Should be good at AWS services and Teraform. Should have experience in Database(RDBMS/NoSql) Should have experience in Monitoring tools like Splunk/Dynatrace Knowledge/Experience on Messaging frameworks like Kafaka/JMS/any messaging frameworks

Manages Microsoft Exchange environments.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.

Role & responsibilities Skills - MS Exchange online Location - Pan India Notice - Any Notice Preferred candidate profile

Role & responsibilities Key Responsibilities Exchange Management: - Manage and maintain the Exchange Server environment, ensuring mail flow, data integrity, and user access. - Configure mailboxes, distribution groups, and other Exchange features. - Troubleshoot Exchange issues and provide technical support to users - Troubleshoot Mail flow, Queues, and performance-related issues of Exchange Servers. - MS Exchange Server administration and troubleshooting including Recovery & Maintenance of the Exchange Database - Monitoring, troubleshooting and problem resolution of the Exchange infrastructure and services. - Experience in deploying custom Exchange features, service packs and solutions, and performance/ capacity management of Exchange Servers. - Administer and maintain Microsoft Exchange server environments. - Troubleshoot and resolve issues related to email delivery, user access, and server performance. - Implement and manage Exchange policies, including security and compliance configurations. Cisco IronPort Mail Gateway: - Configure, monitor, and maintain Cisco IronPort Mail Gateway appliances. - Handle email filtering, threat detection, and spam management. - Optimize and troubleshoot mail flow and gateway performance. MoveIT/SFTP: - Support and manage MoveIT and SFTP protocols for secure file transfer. - Ensure proper configuration and security of file transfer processes. - Address basic issues related to file transfers and protocol usage. Source One: - Assist with basic Source One tasks and configuration. - Support Source One integration and maintenance as needed. General Duties: - Collaborate with IT team members to ensure smooth operation of systems and services. - Provide technical support and training to end-users as needed. - Document system configurations, processes, and procedures. - Stay current with industry trends and emerging technologies relevant to the role. Job Title: Exchange Administrator Qualifications: - Bachelors degree. - Proven experience with Microsoft Exchange in an enterprise environment. - Extensive knowledge of Cisco IronPort Mail Gateway configurations and troubleshooting. - Basic understanding of MoveIT and SFTP protocols. - Familiarity with Source One or similar systems. - Strong problem-solving skills and attention to detail. - Excellent communication skills, both written and verbal. - Ability to work independently and as part of a team. Mandatory Skills required Azure AD Exchange Online Exchange Server 2016, + versions On Pre

Work Location: Bangalore Experience: 7+yrs Administrator: Should have good knowledge on Exchange online and Exchange on-premises. Should be aware of concepts and principals of Exchange. Should be able to manage DAGs. Should be able to update/upgrade Exchange server patches. Should be able to decommission exchange servers. Hybrid Environment: Should have hands on experience on performing migration of mailboxes in hybrid environment. Should have understanding and clear with concepts of mail flow, client configuration (outlook desktop app), certificate management, Autodiscover, Transport rules. Security Compliance: Develop and implement security policies and configurations within Security and Compliance portal. Migration Concepts: Should be able to manage IMAP, or PST Import or other migration options in case of Hybrid do not behave well. Azure AD and Azure AD Connect: Should understand Azure AD logs (sign in logs, audit logs), understand the licensing mechanism (direct and inherited), AD connect architecture and concepts. Advanced Troubleshooting: Provide expert-level support to diagnose and resolve complex technical issues related to mail flow, certificate issues, client connectivity, SMTP relays, exchange decommission and server migration. SharePoint Online: Should have understanding on SharePoint Online concepts like creation of SharePoint Sites, M365 groups dependencies, external sharing. MS Teams: Should have understanding on MS teams policies, License benefits, calling policies, Meeting policies. PowerShell scripting: Should be able to develop PowerShell scripts to handle bulk requests and ease the end user plus engineer efforts. Should have worked on modules like Exchange Online, Exchange On-premises, AD, Azure AD, MS Graph, SharePoint Online, MS Teams. Please share your updated profile to suganya@spstaffing.in if interested.

We are looking forward to hire PowerShell Professionals in the following areas : Experience 5-8 Years We are seeking a seasoned Exchange Administrator to oversee the deployment, maintenance, and optimization of our email and messaging systems. Your expertise will ensure seamless and secure communication across the organization. Responsibilities: Manage on-premises and cloud-based Exchange environments. Monitor and troubleshoot mail flow, connectivity, and performance issues. Implement security measures and ensure compliance with organizational standards. Perform migrations, upgrades, and patches for Exchange systems. Collaborate with IT teams to ensure integrated messaging solutions. Train and mentor team members on Exchange administration. Required Technical/ Functional Competencies Required Skills and Experience: 5 to 8 years of experience in Exchange administration (on-premises and cloud). Strong knowledge of email protocols like SMTP, IMAP, and POP3. Expertise in Exchange migrations and hybrid configurations. Familiarity with Microsoft 365 and associated services. Excellent analytical and problem-solving abilities. Strong communication and collaboration skills. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Professional Certifications in at least two Backup/Storage Technologies Mandatory: Microsoft Certified Solutions Associate (MCSA) Microsoft Certified Professional (MCP), Microsoft Certified Azure Data Scientist, Microsoft Certified Azure Data Engineer BizTalk and Azure Certification, AZ104, Oracle Certified Expert (OCE); Desirable: Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), CISSP, SDN Certification, OCS, AWS Certified Solutions Architect - Associate Mandatory: ITIL V4 Foundation Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows.