L2 Production Support Professional

5 - 7 years

3 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • 5 to 7 years of IT experience of Production Support TeamTechnical Skills Must Have _ Level 2 Production Support (ITIL) Lead, Unix/Linux, Unix scripting , Oracle SQL, Unix Infra activities experience , Autosys Incident Management, Change Management , Problem Management , Application COB/Disaster RecoveryTools: ITRS, Service Now, uDeploy
  • Domain Knowledge: Banking _Investment Banking
  • Good to have : knowledge in oracle _proc, function, view, cursors
  • General skillset : Good coordination between various infra/TI teams OR dev partners
  • Quick turnaround time for solving any issue
  • Quick in escalation + handling MIM + involving ICM + sending user communications Good debugging and analytical skills Must be very good in communication
  • L2 Production support for 24*7 support module applications

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