You will be responsible for managing and supporting the organization's network infrastructure, including routers, switches, firewalls, and wireless devices. This hands-on technical role requires in-depth knowledge of enterprise networks, troubleshooting, and escalated support activities. Your key responsibilities will include providing Level 2 support for LAN/WAN, Wi-Fi, VPN, and network security issues. You will troubleshoot and resolve escalated network issues related to performance, outages, and connectivity. Additionally, you will assist in network infrastructure upgrades, migrations, and optimization projects. Monitoring network performance using tools such as SolarWinds, PRTG, Nagios, etc. will be part of your duties. You will analyze network logs and packet captures to identify and resolve problems, ensuring network uptime, redundancy, and failover mechanisms are in place. Supporting firewall configurations and policies (Cisco ASA, Fortinet, Palo Alto, etc.) and maintaining network security, including patching and access controls, will also be essential. Implementing and maintaining VPNs, VLANs, ACLs, NAT, and IPsec tunnels, as well as configuring and maintaining network devices like switches, routers, load balancers, and access points, will be part of your daily tasks. You will also be responsible for maintaining accurate documentation of network diagrams, assets, and configurations, and coordinating with ISPs and vendors for circuit issues. To be successful in this role, you should have at least 3-5 years of hands-on experience in network administration/support roles. Strong knowledge of TCP/IP, DHCP, DNS, BGP, OSPF, EIGRP, VLANs, and STP is required. Experience with Cisco, Juniper, Aruba, Fortinet, or other enterprise networking platforms is preferred. Familiarity with firewall rules, NAT, ACL, and VPN technologies, as well as the ability to work with ticketing systems such as ServiceNow, Jira, or similar, will be beneficial for this position.,

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L2 Network Engineer