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2.0 - 6.0 years
0 Lacs
dewas, madhya pradesh
On-site
You are an experienced and proactive IT Support professional with a strong background in networking, looking to join our team in Dewas. Your role as an IT Support - Networking specialist will involve providing technical assistance, managing network infrastructure, and resolving connectivity issues to ensure the smooth operations of our organization's network systems. Your key responsibilities will include maintaining and monitoring the network, troubleshooting network systems such as LAN/WAN, routers, switches, firewalls, and wireless access points. You will ensure network uptime and minimal disruptions by proactively identifying and addressing network issues. Regular maintenance tasks like updates, patches, and system backups will be performed to ensure network security and stability. You will provide tier 1 and tier 2 technical support to internal users for network-related issues, resolving hardware, software, and network issues in a timely manner. You will also assist in the installation, configuration, and maintenance of network hardware and software, supporting the setup of network devices and managing VPN, remote access, and secure connections for remote workers. Monitoring and enforcing network security protocols will be crucial, including setting up firewalls, intrusion detection/prevention systems, and securing Wi-Fi networks. Regular audits and security checks will be performed to prevent vulnerabilities and breaches. You will document network configurations, updates, and changes for future reference and troubleshooting, maintaining logs of network issues and resolutions, and generating reports on network health and issues for management. Collaboration with other IT teams to ensure the smooth integration of network infrastructure with other IT systems and services is essential. You will assist in training end-users on basic network troubleshooting and stay updated with emerging network technologies and trends to ensure the network infrastructure remains competitive and secure. Please note that only candidates from the Dewas locality will be considered for this full-time, fresher position. The benefits include health insurance, a yearly bonus, and a day shift, fixed shift schedule from Monday to Friday. The work location is in person.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You are a skilled and motivated Hardware and Networking Engineer sought to join our IT team. Your responsibilities will include installing, maintaining, and troubleshooting computer hardware, networking systems, printers, scanners, and associated infrastructure. Your role demands hands-on technical expertise and a proactive approach to system maintenance and user support. Key Responsibilities: - Install, configure, and maintain computer hardware, systems, networks, printers, and scanners. - Monitor and maintain computer networks and systems to ensure high availability and performance. - Diagnose and troubleshoot hardware or software faults and resolve technical issues. - Ensure security through access controls, firewalls, antivirus, and patch management. - Provide first-level technical support to users, resolving hardware, software, and network-related problems. - Liaise with vendors and service providers for maintenance contracts and warranty claims. - Maintain documentation of configurations, network diagrams, and troubleshooting procedures. - Assist in planning and implementing network upgrades and new IT projects. - Knowledge in LED Screens, LED Walls, AV, Projectors. Qualifications and Skills: - Education: Diploma in Computer Engineering / Electronics & Communication / Information Technology from a recognized Polytechnic College. - Experience: 03 years of relevant experience in hardware and networking roles. - Technical Skills: - Strong understanding of computer systems, mobile devices, LED Walls, AV systems, and other tech products. - Proficiency in LAN/WAN, TCP/IP, DNS, DHCP, routers, switches, firewalls, and wireless networking. - Familiarity with Windows/Linux OS, Microsoft Office, antivirus software, and basic server administration. Job Types: Full-time, Part-time, Contractual / Temporary Schedule: Day shift Application Question(s): - Expected salary - Current Company, Website, work, Tenure worked, Position, Salary Education: Diploma (Preferred) Experience: - Computer hardware & networking: 1 year (Required) - AV / LED Walls Maintenance / Event production: 1 year (Required) Work Location: In person,
Posted 1 day ago
13.0 - 17.0 years
0 Lacs
punjab
On-site
Job Description: You are looking for a Network Engineer with 13 years of experience in troubleshooting and a strong understanding of Linux server environments. The ideal candidate should be reliable, detail-oriented, and enthusiastic about network management and support. Responsibilities: - Monitoring and maintaining local and wide area networks (LAN/WAN). - Troubleshooting and resolving hardware, software, and network connectivity issues. - Configuring and managing networking devices such as routers, switches, and firewalls. - Working with Linux servers for basic administration tasks. - Providing technical support to ensure minimal downtime. Requirements: - Bachelors/Diploma in IT, Computer Science, or Networking. - 13 years of relevant experience in networking and Linux systems. - Good understanding of network protocols, security, and command-line operations. - Strong analytical and problem-solving skills. - Immediate joiners will be preferred. Benefits: - Competitive salary package. - Exposure to live projects and enterprise-level infrastructure. - Supportive work environment. - Career growth opportunities. This is a full-time permanent position with a day shift from Monday to Friday and the work location is on-site in Mohali / Chandigarh.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
As an ICT Engineer at a renowned Company in Saudi Arabia, your primary responsibilities will revolve around designing, developing, and implementing ICT infrastructure to meet organizational needs while ensuring scalability and security. You will be tasked with configuring and maintaining LAN/WAN, routers, switches, and firewalls, monitoring network performance, and troubleshooting connectivity issues. Your role will also involve installing, maintaining, and upgrading computer hardware and software, providing technical support to system users, and efficiently resolving any issues that arise. Implementing security protocols to safeguard data and systems from unauthorized access or breaches, monitoring security incidents, and ensuring data backup and recovery plans are in place and tested regularly will be crucial aspects of your job. Additionally, you will be responsible for deploying and managing cloud-based systems such as AWS, Azure, Google Cloud, and working with virtualization technologies like VMware and Hyper-V. Participating in planning and executing ICT projects, coordinating with stakeholders for timely delivery of solutions, and maintaining documentation of systems, procedures, and configurations are also key components of this role. You will need to generate reports on ICT performance, risks, and improvements, ensure compliance with ICT standards, policies, and regulations such as ISO and GDPR, and continuously assess and enhance ICT practices. Providing end-user training on ICT systems and tools, as well as serving as a point of contact for escalated ICT issues, will be part of your responsibilities as well. If you require a version tailored to a specific industry like healthcare, education, or oil & gas, please let us know.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Senior Enterprise Operations Engineer position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role plays a key part in supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. As the Operations Support Analyst, you will be an individual contributor requiring advanced expertise in the discipline. Leading initiatives within the Operations Support team to support the Asia Pacific region will be a crucial aspect of your role. You will collaborate with internal teams to ensure smooth execution of operations support activities, provide guidance, and expertise as necessary. Your responsibilities will include investigating incidents to identify root causes, facilitating the resolution of underlying problems, and ensuring continuous improvement in operational processes. Daily incident reviews and post-incident analysis will be essential for deriving actionable insights to inform strategic decision-making. Furthermore, you will generate and present tailored reports based on comprehensive data analysis to address the specific needs and requirements of internal teams. Offering operational support to various internal teams within the Operations & Technology team will also be part of your duties to facilitate the seamless integration and implementation of technology solutions. The ideal candidate for this role is a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. Proficiency in Cisco, Splunk, and Netscout products, along with knowledge of network diagnostics and various network technologies, is preferred. Qualifications for this position include IT experience, networking expertise, knowledge of relevant technology product portfolios, network diagnostics, and proficiency in Excel. Possessing a CCNA or equivalent certification is preferred. The primary role of the AP-OS team is to deliver operational support to internal teams by analyzing incidents, conducting post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an individual contributing to the team, you will be responsible for assisting in setting up, configuring, and managing LAN/WAN as well as network devices such as routers, switches, and firewalls. Your key tasks will include monitoring network performance, troubleshooting connectivity issues, and performing routine maintenance and upgrades to ensure smooth network operations. In addition, you will be required to provide support to end-users regarding network-related queries and issues. It is imperative for you to maintain accurate network documentation, logs, and inventory for reference and auditing purposes. Collaboration with the IT team is essential to ensure secure and efficient network operations while adhering to IT security policies and best practices. This role offers a Full-time, Permanent position with benefits including a flexible schedule, paid sick time, and paid time off. The work schedule is set for the Day shift from Monday to Friday with weekend availability required. The work location is in person, and the expected start date for this position is 01/06/2025.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
As a System Support Engineer at our fast-growing company, you will have the opportunity to join a dynamic team and contribute your expertise to our operations. We are currently seeking two individuals to fill this role, with a preferred joining period of 1 month for immediate availability. The locations for these positions include Vadodara, Gujarat, Hyderabad, Telangana, and Chennai, India. In this role, your responsibilities will include monitoring and effectively resolving tickets to ensure the highest level of customer satisfaction. You will troubleshoot desktop and laptop hardware, network issues, as well as operating system and software-related issues. Additionally, you will configure and maintain Windows Servers, AWS servers, software, and other utilities. To excel in this position, you will need a minimum of 2-4 years of experience and a strong understanding of core networking concepts such as LAN/WAN, TCP/IP, VPN, wireless, and firewalls. Proficiency in Active Directory, DHCP, DNS, IIS, and Group Policies is also required. We are particularly interested in candidates with experience in the pharma industry. As a member of our team, you must be a quick learner, self-motivated, and exhibit a strong sense of ownership when resolving issues and adapting to new technologies. Excellent communication skills, both oral and written, are essential, as well as a keen attention to detail and strong problem-solving abilities. Collaboration and outstanding customer service are key attributes we are seeking in our ideal candidate. You will be expected to work in a 24x7 rotating shift and handle tasks such as configuring and maintaining firewalls, network switches, VPNs, VLANs, and other network components. Additionally, you will be responsible for managing server backups, patches, data restoration, IP phones, VOIP, domain controllers, Active Directory, DHCP servers, DNS servers, group policies, user rights assignments, IIS, SQL servers, virtual machines, and more. Your ability to communicate effectively with local and overseas users, provide remote support, and proactively monitor server logs and resources will be integral to your success in this role. If you meet the qualifications and are excited about this opportunity, please send your latest resume to hr@teamtranquil.com to apply.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
The Technical Support Engineer position at SprintRay in Hyderabad entails providing technical assistance and troubleshooting support for their 3D printing solutions. Your responsibilities will include addressing customer inquiries, diagnosing hardware/software/network issues, and effectively managing support cases to ensure exceptional customer service. You will be expected to offer technical support through various channels such as phone, email, and online sessions for 3D printers, software, and post-processing equipment. Additionally, diagnosing and resolving hardware, software, and networking issues using root cause analysis will be a key aspect of your role. Tracking and managing customer cases in CRM platforms and escalating complex issues to internal teams like R&D, Quality, and Product Development will also be part of your duties. Furthermore, conducting customer training sessions on product usage and troubleshooting will be essential. Key qualifications for this role include a Bachelor's degree in Engineering (IT, Computer Science, Electronics, or a related technical field), along with at least 2 years of experience in technical/customer support for IT hardware, software, or networking skills. Proficiency in Windows, macOS, and networking troubleshooting, as well as experience in handling support cases, remote troubleshooting, and CRM platforms, are required. Fluency in English, both verbal and written, and the ability to explain technical solutions to non-technical users are essential skills. Preferred qualifications for the role include experience in 3D printing, additive manufacturing, or electromechanical equipment support. Prior experience in the dental industry, knowledge of cloud-based troubleshooting, SaaS-based support tools, LAN/WAN, and working in an International Customer Support Environment are considered advantageous. SprintRay is an equal opportunity employer offering a hybrid work arrangement in Hyderabad, following US Time Zone. If you are a problem solver who thrives in a collaborative and innovative environment and wishes to contribute to shaping the future of 3D printing, SprintRay welcomes you to join their team. Together, you can revolutionize the next 100 years of manufacturing and empower future generations across various industries globally.,
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
kozhikode, kerala
On-site
As a Network Engineer at C4 CLOUD, you will be responsible for maintaining and optimizing our network infrastructure in Calicut, Kerala. Your passion for networking and problem-solving skills will play a crucial role in ensuring the smooth operation of LAN/WAN, SD-WAN, VPN, and cloud networks. Your primary responsibilities will include monitoring network performance, ensuring security and compliance, and collaborating with ISPs to address disruptions, invoices, and last-mile issues. You will also be expected to provide L1/L2 support, escalate critical incidents when necessary, and meticulously document resolutions. In addition to managing network logs, reports, and equipment inventory, you should possess a Bachelor's degree in IT/CS (preferred) along with CCNA/CCNP certification. Your experience in networking and ISP management, coupled with a strong understanding of TCP/IP, DNS, DHCP, VLANs, BGP/OSPF, and firewalls, will be key to your success in this role. Excellent communication and coordination skills are essential as you will be working closely with various stakeholders to optimize network performance. Previous experience with AWS/Azure/GCP, network monitoring tools, and IT support will be advantageous. If you have 6 months to 1 year of relevant experience and are looking for a full-time position that requires in-person work, we encourage you to apply for this exciting opportunity to join our team at C4 CLOUD as a Network Engineer.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Platform Engineer II, you will play a crucial role in supporting the design, architecture, implementation, security, and maintenance of global, multi-vendor network environments. Your responsibilities will include collaborating with design engineering and operations teams to implement complex network design solutions that cater to the end-to-end Data Center infrastructure, firewalls, switching, and routing needs for strategic growth. You will be tasked with supporting application teams by ensuring a smooth operation of MasterCard core applications within the existing network architecture, or by providing a new architecture if necessary. Your role will involve supporting assigned projects, overseeing planning, time and cost control, resource utilization, and the implementation of network environments. In this position, you will be required to provide 3rd level support 24x7x365 for critical and time-sensitive incident determination and resolution across thousands of devices in MasterCard Data Center locations. This includes addressing logical network connectivity, routing, application issues, and physical network hardware failures, requiring a high degree of MasterCard-specific knowledge and on-site support during emergency situations. Additionally, you will manage and implement Check Point Firewalls and security policies in a Global Enterprise Deployment. Your responsibilities will also include engineering and implementing a significant number of simple and complex network and firewall change requests daily, ensuring compliance with security standards and maintaining network availability at 99.999%. As a Platform Engineer II, you will be expected to resolve network communications and operations problems that impact customer or backbone access and performance globally. You will also be involved in designing, allocating, and implementing complex physical, logical, and load-balanced IP addressing schemas, as well as configuring and troubleshooting highly complex network connectivity solutions for internal and external customers. To excel in this role, you should possess a solid understanding of networking concepts, including LAN/WAN, wireless, and Security technologies. Furthermore, familiarity with TCP/IP protocol communications, Check Point Firewalls, Cisco ASA, Ciscos product portfolio, and Project Management methodology will be essential. Strong verbal and written communication skills in English, self-starting capabilities, and effective teamwork abilities are also required. As part of your corporate security responsibility, you will be expected to abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of accessed information, report any suspected security violations, breaches, and complete mandatory security trainings in compliance with Mastercard's guidelines.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, more than 40,000 #FiservProud innovators are dedicated to delivering superior value for clients through leading technology, targeted innovation, and excellence in everything done. If you strive to be part of a team driven to create with purpose, seize the opportunity to Find your Forward with Fiserv. Responsibilities: Requisition ID R-10358254 Date posted: 06/09/2025 End Date: 06/30/2025 City: Noida State/Region: Uttar Pradesh Country: India Location Type: Onsite Calling all innovators - find your future at Fiserv. Job Title: Tech Lead, Technical Professional Services What does a successful Specialist, Technical Professional Services (Implementation Analyst) do As an Implementation Analyst at Fiserv, you will be responsible for performing remote and/or on-site software implementations, providing follow-up product support for clients via various contact channels, and assisting in the creation and maintenance of User documentation as required. Key Responsibilities: - Deliver professional client communications regarding project updates and ongoing support items. - Track, organize, and document all product implementation and support related activities. - Develop a comprehensive understanding of Fiserv products and services and stay updated on industry trends. - Engage with Project/Implementation managers to identify and clear roadblocks, define priorities, and manage risks. Requirements: Education: - Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field. - Equivalent work experience may be considered. - Minimum 2+ years of experience in customer-facing projects, client support roles, or the IT service industry. Desired Skills: - Experience with financial wires, risk, and fraud associated with financial wires. - Proficiency with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. - Basic understanding of data communications, LAN/WAN, and peripheral deployments. - Previous customer service experience. Preferred Qualifications: - Financial industry experience. - Ability to work on multiple projects simultaneously. - Strong analytical problem-solving skills. - Excellent verbal and written communication skills. - Experience with Premier core banking platform. Work Environment: - Occasionally required to work evenings and weekends. Thank you for considering employment with Fiserv. To apply: - Use your legal name. - Complete the step-by-step profile and attach your resume (both are preferable). Fiserv is committed to Diversity and Inclusion. Note to agencies: Fiserv does not accept unsolicited resumes from agencies outside of existing agreements. Beware of fake job postings not affiliated with Fiserv, as they may be used for fraudulent purposes.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Networking I NOC (Network Operations Center) professional, you will play a crucial role in the end-to-end lifecycle management of our customers" network infrastructure. Your responsibilities will include monitoring, troubleshooting, incident management, change management, problem management, as well as installs/decommissioning. You will be tasked with analyzing and resolving issues related to network devices such as routers, firewalls, switches, wireless access points, and LAN/WAN connections. Your primary duties will involve responding to alerts and incidents regarding network issues, conducting remote testing to validate alerts, and guiding customers through initial troubleshooting to isolate network problems. Additionally, you will be responsible for reporting issues, initiating trouble tickets with vendors, and coordinating communication updates with customers and vendors according to SLAs. Furthermore, you will collaborate with field engineers and vendors to resolve hardware, configuration, and software issues during site visits. You will escalate complex issues to Level 2/3 support, provide implementation support for change management activities, and offer analytical assistance for problem management tasks. Proficiency in networking concepts like TCP/IP, TCP dump, network management, and troubleshooting network problems will be essential for this role. To qualify for this position, you should have 1-3+ years of technical experience in corporate IT operations, knowledge of Routing & Switching, and strong communication skills. Familiarity with Internet Service Providers, network cabling, classification, and topology, as well as professional training and certification in data networking from leading vendors such as Aruba, Arista, Cisco, Juniper, Fortinet, Meraki, Checkpoint, or Palo Alto, will be advantageous. Strong writing skills for documentation purposes are also required to excel in this role.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ludhiana, punjab
On-site
We are seeking a skilled IT Hardware Engineer to become a part of our team at Flymedia Technology, an IT company located in Ludhiana. As an IT Hardware Engineer, you will be responsible for resolving hardware and network issues and ensuring the smooth functioning of the overall IT infrastructure. Your primary responsibilities will include setting up and maintaining computer systems, networks, and hardware components. You will be tasked with diagnosing and rectifying hardware and software issues, monitoring network performance, and addressing connectivity problems. Additionally, you will play a crucial role in installing and configuring operating systems and security tools, as well as keeping comprehensive documentation of IT procedures and system updates. The ideal candidate for this position should possess a Diploma qualification and have hands-on experience of 6 months to 1 year in operating systems, routers, LAN/WAN, and diagnostic tools. Proficiency in Ubuntu, Windows, and other relevant operating systems is highly desirable. If you meet the requirements and are eager to join our team, please apply now by contacting us at 8727909176 or by submitting your resume. This is a full-time, permanent position suitable for fresher candidates. In addition to a competitive salary, we offer benefits such as cell phone reimbursement and internet reimbursement. The ideal candidate should have at least 1 year of experience in computer hardware. The work location for this role is in Ludhiana, Punjab, and it requires in-person attendance. We look forward to welcoming a dedicated and proactive IT Hardware Engineer to our team at Flymedia Technology.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
ludhiana, punjab
On-site
We are seeking a Male Candidate for the position of Network Engineer to become a valuable member of our team at Flymedia Technology in Ludhiana. As a Network Engineer, you will be responsible for resolving hardware and network issues while ensuring the smooth functioning of our IT infrastructure. Key Responsibilities: - Setting up and maintaining computer systems, networks, and hardware. - Diagnosing and resolving hardware and software issues. - Monitoring network performance and addressing connectivity problems. - Installing and configuring operating systems and security tools. - Maintaining documentation for IT procedures and system updates. Job Requirements: The ideal candidate must possess hands-on knowledge of operating systems, routers, LAN/WAN, and diagnostic tools. Proficiency in Ubuntu and Windows operating systems is essential for this role. This is a full-time position based in Ludhiana. If you have 6 months or more experience in the IT field and a strong understanding of Ubuntu and Windows, we encourage you to apply for this full-time opportunity. Please contact our HR Team at 8727909176 or share your resume at the provided number. Job Types: Full-time, Permanent, Fresher Benefits: - Cell phone reimbursement - Internet reimbursement Education: Diploma (Required) Experience: Computer hardware: 1 year (Required) Location: Ludhiana, Punjab (Required) Work Location: In person,
Posted 3 weeks ago
7.0 - 11.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Network & Security Engineer at UST in Trivandrum, you will be responsible for ensuring the optimal performance and reliability of the network infrastructure. Your core competencies will include: Network Infrastructure & Operations: - Routing & Switching: Utilize enterprise-grade routers and switches to maintain optimal network performance. - Network Health Monitoring: Conduct regular health checks on various network components like routers, switches, firewalls, load balancers, VPNs, and QoS configurations. - Performance & Reliability: Monitor system performance to ensure high availability and reliability across all network components. - Resource Utilization & Capacity Planning: Analyze system resource usage trends to inform capacity planning and scalability strategies. Incident Management & Vendor Coordination: - Change Management & Incident Response: Adhere to established change management and Major Incident Management (MIM) policies for smooth network changes and incident resolution. - Vendor Liaison: Coordinate with vendors during planned maintenance and Priority 1 (P1) incidents to expedite issue resolution. Network Security & Threat Management: - Security Protocols & Devices: Configure and manage security devices such as firewalls, antivirus systems, cryptographic tools, and SIEM systems. - Threat Identification & Mitigation: Identify security threats and implement protection measures. - Security Assessments: Review system changes for potential security implications and recommend necessary improvements. Protocols, Tools & Technologies: - Networking Protocols: Deep knowledge of IPSEC, HSRP, BGP, OSPF, 802.11, and QoS protocols. - Monitoring & Diagnostic Tools: Skilled in using ticketing systems, network monitoring tools, diagnostics, and analytics platforms. - Security & Networking Hardware: Experience with devices from Palo Alto, Fortinet, Juniper, F5, and Cloudflare. Wireless & Enterprise Networking: - Wireless Deployment: Deploy and manage wireless networks supporting over 500 users per site for seamless connectivity and performance. - WAN Connectivity: Understanding of WAN connectivity, transport types, and protocols to support enterprise operations. Your technical skills will include VPN, LAN/WAN, Network Security, Routing & Switching, Threat Management, SIEM, QoS, Wireless Networking, Firewall Configuration, and Vendor Coordination. About UST: UST is a global digital transformation solutions provider, partnering with clients to embed innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST aims to make a boundless impact and touch billions of lives through technology and purpose-driven transformation.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Technical Support Specialist in the Voice Process for the US region at Phykon, located in Technopark, Trivandrum, you will play a crucial role in providing exceptional technical and customer support. With an opportunity for individuals with 0 to 3 years of experience, you will be required to work in rotational shifts to cater to customer needs 24/7. Your primary responsibilities will include responding promptly to customer inquiries via telephone, email, and chat, ensuring high levels of quality, productivity, and customer satisfaction. It will be essential to escalate issues effectively, meet set targets, and log all customer interactions in the CRM database. Additionally, promoting sales of technology equipment and devices will also be part of your role to enhance brand promotion. To excel in this role, you must possess a neutral English accent, impeccable verbal and written communication skills, and be willing to adapt to various shifts in a 24/7 environment. While a 10th pass qualification is required, having working knowledge of LAN/WAN, networking certifications, and residing in Trivandrum will be advantageous. At Phykon, we are looking for candidates who are committed to delivering an excellent customer experience, contributing to brand promotion, and working collaboratively in a team-driven environment. If you are enthusiastic about providing high-quality technical and customer support, this role offers a rewarding career opportunity. Don't miss the chance to join our team and make a difference by applying now!,
Posted 4 weeks ago
0.0 - 3.0 years
0 Lacs
ludhiana, punjab
On-site
We are looking for an IT Hardware Engineer to join our team at Flymedia Technology to resolve hardware & network issues and maintain overall IT infrastructure. Your responsibilities will include setting up and maintaining computer systems, networks, and hardware, diagnosing and fixing hardware/software issues, monitoring network performance and resolving connectivity problems, installing and configuring operating systems and security tools, as well as maintaining documentation for IT procedures and system updates. The ideal candidate for this role should have a minimum qualification of Diploma and hands-on knowledge of operating systems, routers, LAN/WAN, and diagnostic tools. This is a Full Time IT / Hardware / Network Engineer job suitable for candidates with 6 months to 1 year of experience. If you are interested in this opportunity, please call or drop your resume at 8727909176 (HR). This position is Full-time and comes with benefits such as cell phone reimbursement and internet reimbursement. Education: Bachelor's (Required) Experience: IT Engineer: 1 year (Required) Location: Ludhiana, Punjab (Required) Work Location: In person,
Posted 4 weeks ago
3.0 - 7.0 years
0 Lacs
kolhapur, maharashtra
On-site
You will be working in coordination with other departments to overhaul and develop the Computer Infrastructure. This involves researching new technology and assessing its impact on the organization. Your responsibilities will include closely monitoring and administering LAN & Internet through Firewall, installing and managing Network Servers & Firewall, installing and monitoring Anti-Virus software, and troubleshooting Windows OS. Additionally, you will be responsible for installing Microsoft Outlook and configuring it, setting up VPN and troubleshooting related issues, maintaining CCTV systems, managing WiFi Routers, and developing and implementing IT policies and procedures. Providing day-to-day support for various devices such as PCs, Desktop Computers, Laptops, All-in-One Computers, and All-in-One Printers will be part of your routine tasks. You will also manage hardware and software inventory, ensure the company's technology and infrastructure are secure, handle desktop support issues, and recommend IT hardware and software purchases after conducting thorough research. Managing projects like new server deployment, system upgrades, and network implementation will be crucial in this role. Regular reporting to management, conducting software installations, performing software and hardware upgrades, participating in vendor management, and conducting LAN/WAN and security analysis are among the responsibilities you will be expected to fulfill. You will also be involved in managing, changing, and controlling IT projects, administering LAN/WAN and network security, implementing network security measures, conducting security audits, and managing IT budgets. This is a full-time job with rotational shifts, and the work location is in person. As part of the application process, you will be asked questions about your experience in Desktop Support and knowledge of Firewall configuration.,
Posted 4 weeks ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As an IT Computer/laptop Technician, CCTV Technician, or Network Technician at NovaCore Systems & Services Enterprise, your primary responsibility will be to resolve hardware and network issues and ensure the smooth functioning of the overall IT infrastructure. In this role, you will have the opportunity to work in a technology-driven environment with a competitive salary range of 10000 - 15000. Your responsibilities will include setting up and maintaining computer systems, networks, and hardware. You will be tasked with diagnosing and resolving hardware and software issues, monitoring network performance to address connectivity problems, and installing and configuring operating systems and security tools. Additionally, you will be responsible for the installation and configuration of CCTV cameras, as well as diagnosing and fixing hardware for Analog and IP CCTV cameras. Maintaining documentation for IT procedures and system updates will also be a part of your role. To excel in this position, you must possess a Diploma and have 1-4 years of relevant experience. It is essential to have hands-on knowledge of operating systems, routers, LAN/WAN, and diagnostic tools. Overall, success in this role involves efficiently resolving IT-related issues, ensuring the security and functionality of computer systems and networks, and contributing to the overall maintenance of IT infrastructure at NovaCore Systems & Services Enterprise.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You are a highly skilled and motivated Senior Inbound Contact Center Engineer who will be responsible for the design, implementation, maintenance, and continuous improvement of inbound contact center solutions. Your expertise will ensure a seamless and efficient experience for customers by utilizing industry-leading technologies like Avaya, NICE, and Swampfox. In your role, you will design, implement, and maintain complex inbound contact center solutions, including call routing, IVR design, agent desktop configuration, reporting, and integration with other business systems. Troubleshooting and resolving technical issues related to voice infrastructure, applications, and integrations will also be part of your responsibilities. You will proactively monitor system health, capacity, and performance, implementing optimizations to ensure stability and efficiency. Staying updated on emerging contact center technologies and industry best practices will enable you to recommend and implement innovative solutions to enhance customer experience and operational efficiency. Your project management skills will be crucial as you lead and participate in projects related to contact center technology upgrades, expansions, and new feature implementations. Effective collaboration with cross-functional teams, vendors, and stakeholders will ensure successful project delivery. As a mentor, you will provide guidance, training, and support to junior team members to enhance their skills and knowledge. Sharing your expertise through knowledge-sharing sessions and documentation will contribute to the team's growth. Process improvement will be a key focus area where you will analyze existing contact center processes and identify areas for efficiency, automation, and enhanced customer experience. Leveraging Agile methodologies like Scrum and Jira, you will manage projects and ensure timely delivery. Your technical skills should include a deep understanding of VoIP technologies, SIP protocols, networking concepts, contact center reporting tools, scripting languages, APIs for integrations, and network infrastructure. Strong communication skills, problem-solving abilities, proactive mindset, and excellent time management are essential soft skills required for this role. Ideally, you should possess a Bachelor's degree in Computer Science or Information Technology. Avaya certifications (e.g., ACIS, ACSS), NICE CXOne certifications, and Agile/Scrum certifications (e.g., Scrum Master, Product Owner) are highly desirable. If you are looking to join a dynamic team and contribute to the continuous improvement of contact center solutions, this role might be the perfect fit for you.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Network Security Engineer- L3 at Futurism Tech on behalf of our client in Hinjewadi Phase-1, Pune, you will be responsible for designing and implementing enterprise-wide network solutions with a strong emphasis on network security. Your key responsibilities will include implementing and managing firewalls, crafting firewall policies, developing trust zone models, and handling 3rd party connectivity requests. Additionally, you will be involved in conducting technical analysis and planning for the deployment of evolving technology solutions while leveraging architecture standards and design guides. You should have expertise in coding or scripting skills such as Python, Ansible, or Terraform, as well as experience with network automation processes and tools. A certification like CCNP, CCIE, CCDP, security cert, or cloud cert would be beneficial, along with at least 5 years of experience in enterprise networking covering areas like BGP, OSPF, LAN/WAN, VPNs, and Firewalls. A strong command over Cisco IOS, NXOS, MPLS, and VXLAN is also required. Your required skills should include proficiency in layer 3 segmentation, advanced routing skills like VRF, MPLS, OSPF, BGP, and significant experience with Aruba Wireless Environment, Palo Alto Firewalls, F5 Load Balancer, Cisco routing and switching, and TCP/IP. You should also have experience in designing, building, and monitoring various network environments like LAN, MAN, WAN, SD-WAN, MPLS, Internet, VPN, WiFi, and data center networks. Additionally, you will be expected to provide L2/L3 support for Cisco switches, FortiGate firewall, and Secure SD-WAN solutions. A background as a Senior Network Engineer with CCNP/CCIE certification and practical experience in routing protocols like BGP, IS-IS, OSPF, Spanning Tree Protocol, VXLAN fabric networks, and MPLS label switching is essential. Knowledge of current-era data center network design, load balancers, remote access VPNs, Next Gen Firewalls, compliance-related regulations like PCI, HIPAA, GDPR, and Network Access Control solutions will be advantageous.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
delhi
On-site
You will be responsible for managing and supporting the organization's network infrastructure, including routers, switches, firewalls, and wireless devices. This hands-on technical role requires in-depth knowledge of enterprise networks, troubleshooting, and escalated support activities. Your key responsibilities will include providing Level 2 support for LAN/WAN, Wi-Fi, VPN, and network security issues. You will troubleshoot and resolve escalated network issues related to performance, outages, and connectivity. Additionally, you will assist in network infrastructure upgrades, migrations, and optimization projects. Monitoring network performance using tools such as SolarWinds, PRTG, Nagios, etc. will be part of your duties. You will analyze network logs and packet captures to identify and resolve problems, ensuring network uptime, redundancy, and failover mechanisms are in place. Supporting firewall configurations and policies (Cisco ASA, Fortinet, Palo Alto, etc.) and maintaining network security, including patching and access controls, will also be essential. Implementing and maintaining VPNs, VLANs, ACLs, NAT, and IPsec tunnels, as well as configuring and maintaining network devices like switches, routers, load balancers, and access points, will be part of your daily tasks. You will also be responsible for maintaining accurate documentation of network diagrams, assets, and configurations, and coordinating with ISPs and vendors for circuit issues. To be successful in this role, you should have at least 3-5 years of hands-on experience in network administration/support roles. Strong knowledge of TCP/IP, DHCP, DNS, BGP, OSPF, EIGRP, VLANs, and STP is required. Experience with Cisco, Juniper, Aruba, Fortinet, or other enterprise networking platforms is preferred. Familiarity with firewall rules, NAT, ACL, and VPN technologies, as well as the ability to work with ticketing systems such as ServiceNow, Jira, or similar, will be beneficial for this position.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
palghar, maharashtra
On-site
As a Desktop Engineer, you will be responsible for installing, configuring, and maintaining desktop computers, laptops, printers, and other IT peripherals. Your role will involve troubleshooting hardware, software, and network-related issues, providing first-level support to users, and ensuring timely system upgrades and patches. You will also be in charge of maintaining inventory and records of IT assets, setting up new user accounts, and managing permissions. In addition, you will need to support LAN, WAN, and internet connectivity issues. To qualify for this position, you should have a minimum of 6 months to 1 year of experience in desktop support or IT helpdesk roles. A Diploma or Bachelor's degree in Computer Science, IT, or a related field is required. Basic knowledge of Windows OS, MS Office, and remote desktop tools is essential, along with familiarity with antivirus, backup, and system update procedures. Good communication and problem-solving skills are also important, as well as the ability to work both independently and in a team environment. Preferred skills for this role include knowledge of basic networking concepts such as IP, DNS, DHCP, LAN/WAN, and certification in hardware and networking (e.g., CompTIA A+, N+, MCP) would be a plus. This is a full-time position based in Andheri & Palghar with a CTC offered between 15,000 to 18,000 per month. The ideal candidate should be available to join immediately and be willing to work day shifts and evening shifts from Monday to Friday. Additionally, Provident Fund benefits are provided as part of the job package.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
indore, madhya pradesh
On-site
You will be working as an IT Executive - Fresher in the IT department located in Indore. As an IT Executive, your primary responsibility will be to assist in the maintenance, support, and daily management of both our and clients" IT infrastructure. This role is specifically designed for recent graduates or individuals new to the IT industry who are eager to establish a strong foundation in IT management. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, a basic understanding of networking, LAN/WAN, and server management is required. Familiarity with Windows/Linux operating systems, along with proficiency in basic troubleshooting techniques, will be beneficial. Strong analytical and problem-solving skills are essential, as is the ability to work effectively in a team-oriented environment. Good communication skills and a customer service orientation are also important qualities for this position. You should be open to learning and adapting to new technologies as part of your role. Knowledge of IT security practices and tools, basic understanding of cloud platforms like AWS and Azure, as well as familiarity with software installation and troubleshooting will be advantageous. Possessing certifications such as CompTIA A+, Network+, or Microsoft Certified will be considered a plus. In return, we offer a comprehensive onboarding and training program to help you kickstart your career. You will have opportunities for professional development in SAP and avenues for career advancement in a dynamic and collaborative work environment. This is a full-time, permanent position that requires in-person work at the designated location.,
Posted 1 month ago
5.0 - 9.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
As a Network & Infrastructure Engineer at our client, a leading innovator in the smart hospitality industry, you will be responsible for designing, deploying, and managing secure, scalable network infrastructures across both device-level and enterprise environments. Reporting to the Head of Engineering, you will play a critical role in enabling seamless communication between edge devices and the cloud, supporting internal IT operations, and ensuring the reliability of field-deployed systems. Your key responsibilities will include designing, deploying, and managing device-level and enterprise network infrastructure (LAN/WAN/VPN), setting up and maintaining secure communication protocols for IoT/edge devices (e.g., MQTT, HTTPs, CoAP), troubleshooting field-deployed network issues, collaborating with firmware and cloud teams to optimize device-cloud data flow, implementing network monitoring tools and alerting systems, configuring and managing firewall rules, VPNs, and NAT policies for remote connectivity, assisting in provisioning and onboarding new device deployments, managing company IT assets, maintaining inventory of hardware and software assets, supporting remote employees with setup and troubleshooting, coordinating shipping and delivery of devices for remote team members, and ensuring proper configuration and security compliance of all IT assets before deployment. To excel in this role, you should have a strong understanding of networking concepts and protocols, hands-on experience with configuring and managing enterprise network infrastructure, proficiency in setting up and troubleshooting secure communication protocols for IoT and edge devices, experience with cellular networks and remote access solutions, familiarity with network monitoring and diagnostic tools, working knowledge of firewall configuration and VPN setup, ability to collaborate across engineering teams, experience managing IT assets and maintaining inventory systems, proficiency in remote IT support, understanding of IT security best practices, strong problem-solving skills, and excellent communication skills. Joining our client will offer you early-stage leadership opportunities, high impact in driving the development of AI-driven products, and growth potential as you lead and scale the engineering team. In return, we offer a competitive base salary, comprehensive health insurance, and a high-impact role with direct influence on company success.,
Posted 1 month ago
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