L1 L2 Support Engineer

Skill On Tap

4 - 7 years

7 - 14 Lacs

pune chennai bengaluru

Posted:21 hours ago| Platform:

Apply

Skills Required

windows os servicenow sql server linux itil v3 tcp nginx dns sql queries apache tomcat apache dhcp iis azure cloud weblogic mysql oracle server web server aws itil processes remote desktop

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

Troubleshoot and resolve complex technical issues related to Windows OS, Linux, AWS/Azure Cloud, DNS/DHCP, IICS/IIS/ServiceNow/SQL Server/MySQL/ WebLogic /Webserver/Oracle Server.

Key Skills:

Strong knowledge of
server/network infra
(TCP/IP, DNS, DHCP) and
OS
(Windows/Linux)
Experience with
cloud platforms
AWS, Azure, GCP
Troubleshooting
Web/App/DB tiers
Apache, Nginx, IIS | Tomcat, JBoss, WebLogic | SQL Server, Oracle, MySQL
Hands-on with
ITSM tools
ServiceNow, BMC Remedy, Ivantic
Knowledge of
ITIL v3/v4 processes
(Incident, Problem, Change Management)
Basic
SQL/database queries
for triaging app issues
Endpoint troubleshooting (login, permissions, performance)
Proficient in
MS Teams, Outlook, Remote Desktop

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