L1 FMS Engineer for CCTV Support

Job Location :

Objective:

• He must keep himself available at the customer site as per the requirements and support for uninterrupted CCTV services.
• Addressing user requests and following up to ensure timely and satisfactory resolution.
• He must possess hand on experience on the below IT systems – L2 L1 switch configuration, Router configuration, P2P device configuration, and troubleshooting.
• Configuring and troubleshooting Network related issues observed in CCTV network.
• He must balance and match with site-specific customer rules and guidelines along with D-Tech policies.
• He should be able to manage client end meetings independently.
  

Competency / Skills

• Hands-on technical expertise to manage issues at the client site.
• Ability to communicate effectively.
• Identifying problems and finding quick and sound solutions.
• Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices.
• Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications.
• Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks.
  

Qualification:

Mandatory

• Strong technical knowledge in Analog and IP CCTV.
• Team working and relationship building.
• Carry out any reasonable request relating to job scope.
• Willingness and ability to work flexibly and diligently.
• Good working knowledge of – and interest in – all areas of Security Requirements.