We are looking for a highly skilled and experienced professional to join our team as an L1 Application Support specialist. The ideal candidate will have excellent problem-solving skills and the ability to work effectively in a fast-paced environment.

Roles and Responsibility

Provide technical support and troubleshoot applications to resolve customer complaints.
Collaborate with cross-functional teams to identify and implement solutions for application issues.
Develop and maintain knowledge of products and services to provide accurate support.
Analyze and report on support metrics to improve overall performance.
Participate in training and development programs to enhance skills and knowledge.
Work closely with customers to understand their needs and provide timely resolutions.

Job Requirements

Strong understanding of software applications and technology.
Excellent communication and problem-solving skills.
Ability to work effectively in a team environment.
Strong analytical and troubleshooting skills.
Familiarity with industry-standard tools and technologies.
Experience working in a similar role or industry is preferred.

Disclaimer:

This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

More Jobs at Xovient Technology

L1 Application Support

mumbai

2.0 - 7.0 yrs

INR 4 - 9 Lacs

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L1 Application Support