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Linchpin Technologies
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KPO/BPO International process professional

KPO/BPO International process professional

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Linchpin Technologies

0 - 3 years

0 - 4 Lacs

Navi Mumbai Maharashtra India

Posted:3 months ago| Platform: Foundit logo

Apply

Skills Required

CRM Tools Data entry platforms Email handling systems Client process documentation Ticket management Performance tracking dashboards

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound or outbound customer interactions via phone email or chat Deliver accurate and efficient support in areas such as data services customer service or technical processes Maintain up-to-date records and ensure compliance with client guidelines Collaborate with internal teams to resolve issues and enhance client satisfaction Achieve performance metrics including quality accuracy and turnaround time Adapt quickly to changing processes and client requirements Candidate Profile: Proficiency in English for both spoken and written communication Graduate or undergraduate with strong analytical and customer service skills Prior experience in international KPO or BPO processes is an advantage Willing to work in rotational or night shifts Strong attention to detail with the ability to multitask Immediate joiners preferred

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KPO/BPO International process professional