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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're looking for a DevOps Engineer This role is Office Based, Pune Office We are looking for a skilled DevOps Engineer with hands-on experience in Kubernetes, CI/CD pipelines, cloud infrastructure (AWS/GCP), and observability tooling. You will be responsible for automating deployments, maintaining infrastructure as code, and optimizing system reliability, performance, and scalability across environments. In this role, you will… Develop and maintain CI/CD pipelines to automate testing, deployments, and rollbacks across multiple environments. Manage and troubleshoot Kubernetes clusters (EKS, AKS, GKE) including networking, autoscaling, and application deployments. Collaborate with development and QA teams to streamline code integration, testing, and deployment workflows. Automate infrastructure provisioning using tools like Terraform and Helm. Monitor and improve system performance using tools like Prometheus, Grafana, and the ELK stack. Set up and maintain Kibana dashboards, and ensure high availability of logging and monitoring systems. Manage cloud infrastructure on AWS and GCP, optimizing for performance, reliability, and cost. Build unified observability pipelines by integrating metrics, logs, and traces. Participate in on-shift rotations, handling incident response and root cause analysis, and continuously improve automation and observability. Write scripts and tools in Bash, Python, or Go to automate routine tasks and improve deployment efficiency. You’ve Got What It Takes If You Have… 3+ years of experience in a DevOps, SRE, or Infrastructure Engineering role. Bachelor's degree in Computer Science, IT, or related field. Strong understanding of Linux systems, cloud platforms (AWS/GCP), and containerized microservices. Proficiency with Kubernetes, CI/CD systems, and infrastructure automation. Experience with monitoring/logging tools: Prometheus, Grafana, InfluxDB ELK stack (Elasticsearch, Logstash, Kibana) Familiarity with incident management tools (e.g., PagerDuty) and root cause analysis processes. Basic working knowledge of: Kafka – monitoring topics and consumer health ElastiCache/Redis – caching patterns and diagnostics InfluxDB – time-series data and metrics collection Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Markets Application Production Services (MAPS) group is a global group responsible for the management of production systems across Global Markets Technology. The group works closely with the business and provides application support. The group closely interacts with the development and infrastructure teams to manage all changes to the production environment. MAPS has a strong focus on operational excellence and process improvement. Bank of America Merrill Lynch is looking to hire an experienced Application Support Analyst to join our Global Markets Post Trade Technology and Operations support - Markets Application Production Services Team. You will join a regional team based in several locations whose primary focus will be on providing front line support for Equity, Derivatives, Clearing, and Settlement Applications related to Global Markets Operations & Middle Office. This is an excellent opportunity to join a well-established team; supporting distributed platforms and Oracle based applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies. Responsibilities: Deliver application support for in-house applications and vendor products used by Global Markets Operations teams in India and region Triage and Manage production Incidents to restore service as swiftly as possible. Manage clear and crisp incident communications to a variety of stakeholders Adhere and oversee adherence to the enterprise defined standard operating procedures Diagnose and resolve complex issues involving root cause analysis and end to end coordination and support of the problem resolution process Ensure the documentation of problem resolution processes and procedures is maintained to the highest quality and accuracy Ability to correlate events across multiple systems to proactively surface and resolve deep, underlying issues The candidate will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems including rotational weekend support and rotational business events support outside of business hours Build and maintain relationships with business users and other stakeholders. Work closely with development and infrastructure teams to ensure that issues and defects are reported and actioned to meet business requirements and timelines Learn, expand, and incorporate application support requirements across global operations teams while building APAC presence with teams across Singapore, Australia, Japan, and India Work closely with other MAPS team members across the Asia Pacific region and globally to ensure consistency in service stands and delivery Skills: Education at degree level in engineering or science discipline 10+ years of strong application support experience in banking/finance industry, especially Markets Desirable to have hands-on work experience at functional or shift lead capacity with excellent understanding of ITIL concepts around Incident, Problem and Change management Willing and able to lead Incidents as they occur. Flexible approach to adapt considering shifting priorities or changing conditions Good Knowledge of infrastructure systems, platforms, databases & middleware Troubleshooting and analyzing logs using Linux command line interfaces, Splunk, Kibana and other monitoring or log aggregation systems / tools is a must. Advanced Excel knowledge Excellent verbal and written communication skills and able to influence, facilitate, and collaborate Strong analytical, problem solving and troubleshooting skills to be able to thrive in a time sensitive and complex production environment Creative and innovative, able to find solutions for continuous improvement, and operational excellence Collaborative team player who can work independently where needed. Comfortable in a multicultural environment across a multi-region production support landscape Ability and experience in leading a matrix functional team would be an advantage Stakeholder management experience and the ability to build relationships and form partnership with the users when dealing with production issues and providing the support service to the user base Good understanding of capacity management and assessment Knowledge of Post-Trade Lifecycle, Trade Processing, Clearing, Matching and Settlement is desirable Customer focus / Client service orientation: An underlying desire to service clients and a motivation to ensure that business needs are met Desired Technical Skills: The candidate must demonstrate strong working knowledge of: OS (Windows/Linux, virtual compute) based infrastructure Database Technologies – Oracle, PL/SQL, SQL Server Scripting Languages –Shell, Bash, Python Monitoring Technology – ITRS Genos / Splunk / Dynatrace etc. Pub/Sub messaging - IBM MQ, Kafka, Tibco EMS, Distributed Event Processing, AMPS Ansible and Autosys scheduling

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5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Standard Edition Good to have skills : Broadcom Layer 7 API Gateways, JBOSS Administration Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Standard Edition. - Good To Have Skills: Experience with JBOSS Administration, Broadcom Layer 7 API Gateways. - Strong understanding of software debugging and troubleshooting techniques. - Experience with application performance monitoring tools - Splunk, Grafana, Kibana, Dynatrace - Familiarity with version control systems such as Git. Additional Information: - The candidate should have minimum 5 years of experience in Java Standard Edition. - This position is based in Mumbai and has permanent Night Shifts. Location & Shift Timing are non negotiable. - A 15 years full time education is required.

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description: We are seeking a skilled and proactive Senior QA & Problem Management Engineer with at least 5 years of experience in software quality assurance, automation testing, and problem management practices. This role focuses on managing the activities and processes necessary to identify and eliminate the root causes of recurring incidents. The ideal candidate will have experience in log analysis using Kibana and Elasticsearch, proficiency in automation frameworks like Selenium, and a strong ability to facilitate coordination across teams to resolve underlying issues. While this role does not manage incidents directly, it plays a critical part in preventing them by addressing known errors and systemic problems. Required Skills Solid understanding of the Problem Management lifecycle with experience in identifying known errors and driving resolution to eliminate recurring incidents. Proficiency with Kibana and Elasticsearch for in-depth log analysis and troubleshooting. Proven experience in conducting Root Cause Analysis (RCA) and implementing corrective and preventive actions (CAPA). Strong background in QA methodologies, test strategy, test case design, and defect tracking systems. Hands-on experience with Selenium WebDriver and test automation frameworks. Exposure to API testing tools such as Postman. Excellent analytical thinking, problem-solving, and cross-team coordination skills. Ability to facilitate resolution by collaborating with both internal and external stakeholders involved in addressing long-term problems.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Software Engineer (Cloud Development) at our company, you will have the opportunity to be a key part of the Cloud development group in Bangalore. We are seeking passionate individuals who are enthusiastic problem solvers and experienced Cloud engineers to help us build and maintain Synamedia GO product and Infinite suite of solutions. Your role will involve designing, developing, and deploying solutions using your deep-rooted programming and system experience for the next generation of products in the domain of Video streaming. Your key responsibilities will include conducting technology evaluations, developing proof of concepts, designing Cloud distributed microservices features, writing code, conducting code reviews, continuous integration, continuous deployment, and automated testing. You will work as part of a development team responsible for building and managing microservices for the platform. Additionally, you will play a critical role in the design and development of services, overseeing the work of junior team members, collaborating in a multi-site team environment, and ensuring the success of your team by delivering high-quality results in a timely manner. To be successful in this role, you should have a strong technical background with experience in cloud design, development, deployment, and high-scale systems. You should be proficient in loosely coupled design, Microservices development, Message queues, and containerized applications deployment. Hands-on experience with technologies such as NodeJS, Java, GoLang, and Cloud Technologies like AWS, EKS, Open stack is required. You should also have experience in DevOps, CI/CD pipeline, monitoring tools, and database technologies. We are looking for highly motivated individuals who are self-starters, independent, have excellent analytical and logical skills, and possess strong communication abilities. You should have a Test-Driven Development (TDD) mindset, be open to supporting incidents on Production deployments, and be willing to work outside of regular business hours when necessary. At our company, we value diversity, inclusivity, and equal opportunity. We offer flexible working arrangements, skill enhancement and growth opportunities, health and wellbeing programs, and the chance to work collaboratively with a global team. We are committed to fostering a people-friendly environment, where all our colleagues can thrive and succeed. If you are someone who is eager to learn, ask challenging questions, and contribute to the transformation of the future of video, we welcome you to join our team. We offer a culture of belonging, where innovation is encouraged, and we work together to achieve success. If you are interested in this role or have any questions, please reach out to our recruitment team for assistance.,

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5.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives. What You'll Do We are looking for a senior software engineer to work on its next generation Enterprise switching portfolio to incorporate active service performance monitoring capabilities from onset in cloud environment on its most successful platforms including MX, ACX and PTX product lines. In this position, you will have the opportunity to work alongside with our multi-site multi-service cloud engineering team members to share and learn best engineering practices, as well as actively contribute to build product from the ground up. You will be an integral part of the Juniper Network Automation Software Engineering team with the responsibilities including: Assist in design and implementation of micro-service-based cloud network monitoring responsive Web UI Design and Implementation Contribute to the integration and testing of the developed application. Document software designs and procedures. Use of Juniper router data to develop network monitoring applications. Assist with troubleshooting and root cause analysis of problems found, both in-process and escalations from the field Demonstrate exemplary behavior in following proper engineering processes to manage risks and systematically achieve high product quality. Minimum Qualifications What you need to bring: BS or MS Data Science, Machine Learning, Statistics, Mathematics, Computer Science, or a related field 5-10 years of Proficiency in the core technologies of the web: Javascript, HTML, CSS, ReactJS, NodeJS, and it's core principles Experience with micro-frontend Experience with implementing responsive web designs and writing unit and integration tests Experience in working with one or more of the following infrastructure components like Postgres, Kafka, ElasticSearch, Redis Familiarity with Git Experience working in Linux­ based Operating Systems Understanding and/or Cloud Programming knowledge with Dockers and Containers is a plus Developing multi-threaded applications Understanding and/or Cloud Programming knowledge with Dockers and Containers is a plus Programming knowledge with inter-process communication and distributed systems is a plus Experienced working on highly scalable system addressing CPU Performance and Bandwidth Utilization Hands on experience developing software, debugging, and deploying application on Linux operating systems. Aware of Agile / Scrum development environment Strong problem solving and analytical skills. Good verbal & written communication skills and demonstrated ability to collaborate across teams and organization Preferred Qualifications Familiarity with nginx and server analytics platforms such as Grafana/Kibana and open-source collectors Familiarity with newer specifications of RESTful APIs and GraphQL is a plus Familiarity with modern front-end build pipelines and tool Other Information Location: Bengaluru Relocation is/is not available for this position No Travel requirements for the position Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Engineering Job Level TCP_03 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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26.0 years

0 Lacs

Greater Kolkata Area

On-site

Job Summary We are looking for a skilled and customer-focused Technical Support Engineer (L1 & L2) with expertise in Java and Python to join our dynamic support team. This role involves diagnosing, troubleshooting, and resolving technical issues for enterprise clients. The ideal candidate will have a solid understanding of application support, APIs, backend services, and scripting. You will serve as a key point of contact for technical escalations and collaborate closely with development and infrastructure teams to ensure client satisfaction. Key Responsibilities L1 Support Responsibilities : Serve as the first point of contact for users seeking technical assistance via ticketing systems, email, or phone. Record and classify support tickets and perform basic troubleshooting steps for software, scripts, or application-level issues. Guide users through basic problem-solving techniques and escalate complex issues to L2. Monitor system dashboards and alerts, and document recurring issues for knowledge base creation. L2 Support Responsibilities Perform deep-dive technical analysis and debugging of issues related to Java or Python applications. Troubleshoot backend services, API calls, integrations, and log-level errors using tools like Postman, curl, or log aggregators. Work with internal teams (engineering, QA, DevOps) to resolve bugs, performance issues, and environment-related errors. Contribute to incident management and root cause analysis (RCA). Create and maintain technical documentation, standard operating procedures, and Skills Required : Languages : Java (core), Python (scripting & backend automation) Operating Systems : Windows, Linux/Unix (basic commands and log navigation) Tools : Postman, Curl, Git, JIRA, Databases : Basic SQL knowledge for querying and debugging Web & API : RESTful API understanding, JSON/XML response troubleshooting Monitoring & Logs : Experience with tools like Kibana, Splunk, or ELK Stack is a plus Version Control : Profile : Bachelors degree in Computer Science, IT, or related field. 26 years of experience in technical support, application support, or backend support roles. Strong problem-solving abilities and debugging skills. Ability to prioritize tasks and handle critical incidents under pressure. Excellent communication and interpersonal Qualifications : Experience with SaaS platforms or supporting cloud-native applications. Knowledge of shell scripting or automation is a plus. Exposure to ITIL practices and incident/change management (ref:hirist.tech)

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8.0 - 12.0 years

0 Lacs

haryana

On-site

You should have 8-10 years of operational knowledge in Microservices and .Net Fullstack, C# or Python development, along with experience in Docker. Additionally, experience with PostgreSQL or Oracle is required. Knowledge of AWS services such as S3 is a must, and familiarity with AWS Kinesis and AWS Redshift is desirable. A genuine interest in mastering new technologies is essential for this role. Experience with unit testing and Test-Driven Development (TDD) methodology will be considered as assets. Strong team spirit, analytical skills, and the ability to synthesize information are key qualities we are looking for. Having a passion for Software Craftsmanship, a culture of excellence, and writing Clean Code is highly valued. Being fluent in English is important as you will be working in a multicultural and international team. In this role, you will have the opportunity to develop your technical skills in the following areas: C# .NET and/or Python programming, Oracle and PostgreSQL databases, AWS services, ELK (Elasticsearch, Logstash, Kibana) stack, as well as version control tools like GIT and GitHub, continuous integration with TeamCity, containerization with Docker, and automation using Ansible.,

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3.0 - 6.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Call for motivated professionals to join our OpenShift Container Platform (OCP) Operations Team as first-level support. This team is essential to maintaining the stability and performance of OpenShift clusters that power key business systems. As part of a tiered support structure (L1, L2, L3), the role is focused on day-to-day operational tasks, continuous monitoring, initial incident handling, and supporting ongoing maintenance activities. Your work will directly impact the reliability of containerized services that are critical to enterprise functions, ensuring a secure, scalable, and highly available platform. Responsibilities Diagnose and Resolve Platform Issues: Troubleshoot problems affecting workloads, Persistent Volume Claims (PVCs), ingress traffic, service endpoints, and image registries to ensure smooth operations. Apply Configuration Updates: Use tools like YAML, Helm, or Kustomize to implement changes across the platform in a consistent and reliable manner. Cluster Maintenance and Upgrades: Handle the upkeep of Operators, carry out OpenShift cluster upgrades, and perform post-update checks to confirm platform stability. Support CI/CD and DevOps Teams: Collaborate closely with development teams to identify and fix issues in build and deployment pipelines. Namespace and Access Management: Oversee and automate tasks like namespace creation, access control (RBAC), and applying network security rules (NetworkPolicies). Monitor System Health: Manage logging, monitoring, and alert systems such as Prometheus, EFK (Elasticsearch, Fluentd, Kibana), and Grafana to proactively identify issues. Plan and Participate in Maintenance Cycles: Contribute to change request (CR) planning, patching schedules, and coordinate downtime and recovery procedures when needed. No. of Resources: 5 Role Focus: Advanced Troubleshooting, Change Management, Automation Technology: IT Job Type: Contractual (12 Months and Auto renewal for good performer) Job Location: Gurgaon Work Mode: Onsite Experience: 3 to 6 Years Work Shift: 24x7 Rotational Coverage On-call Support Payroll Model: Third Party Payroll Salary: Competitive Relocation Expense: No

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be working as an AI Platform Engineer in Bangalore as part of the GenAI COE Team. Your key responsibilities will involve developing and promoting scalable AI platforms for customer-facing applications. It will be essential to evangelize the platform with customers and internal stakeholders, ensuring scalability, reliability, and performance to meet business needs. Your role will also entail designing machine learning pipelines for experiment management, model management, feature management, and model retraining. Implementing A/B testing of models and designing APIs for model inferencing at scale will be crucial. You should have proven expertise with MLflow, SageMaker, Vertex AI, and Azure AI. As an AI Platform Engineer, you will serve as a subject matter expert in LLM serving paradigms, with in-depth knowledge of GPU architectures. Expertise in distributed training and serving of large language models, along with proficiency in model and data parallel training using frameworks like DeepSpeed and service frameworks like vLLM, will be required. Demonstrating proven expertise in model fine-tuning and optimization techniques to achieve better latencies and accuracies in model results will be part of your responsibilities. Reducing training and resource requirements for fine-tuning LLM and LVM models will also be essential. Having extensive knowledge of different LLM models and providing insights on their applicability based on use cases is crucial. You should have proven experience in delivering end-to-end solutions from engineering to production for specific customer use cases. Your proficiency in DevOps and LLMOps practices, along with knowledge of Kubernetes, Docker, and container orchestration, will be necessary. A deep understanding of LLM orchestration frameworks such as Flowise, Langflow, and Langgraph is also required. In terms of skills, you should be familiar with LLM models like Hugging Face OSS LLMs, GPT, Gemini, Claude, Mixtral, and Llama, as well as LLM Ops tools like ML Flow, Langchain, Langraph, LangFlow, Flowise, LLamaIndex, SageMaker, AWS Bedrock, Vertex AI, and Azure AI. Additionally, knowledge of databases/data warehouse systems like DynamoDB, Cosmos, MongoDB, RDS, MySQL, PostGreSQL, Aurora, and Google BigQuery, as well as cloud platforms such as AWS, Azure, and GCP, is essential. Proficiency in DevOps tools like Kubernetes, Docker, FluentD, Kibana, Grafana, and Prometheus, along with cloud certifications like AWS Professional Solution Architect and Azure Solutions Architect Expert, will be beneficial. Strong programming skills in Python, SQL, and Javascript are required for this full-time role, with an in-person work location.,

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10.0 years

0 Lacs

India

On-site

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. We are seeking a highly experienced and talented Principal Engineer to join our team. This individual will be one of the most senior individual contributors at Coinbase and will play a crucial role in influencing across multiple areas. This person will mentor other ICs to promote technical excellence and professional growth. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. Reliability team is a vital part of Infrastructure(Platform) org responsible for paving the path for system’s reliability and scalability. We manage multiple company wide projects like Scalability/Load testing, Configuration management system, Canary based safe release capability to ensure company wide system’s reliability and less customer impact, Embedded SRE function to embed with product team to improve systems reliability features. The team is also responsible for the mission critical incident management function to help mitigate and resolve high severity incidents to minimize the customer impact. As an Engineer Manager you will promote reliability culture across Coinbase. You will be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis. You will be responsible for hiring and retaining top talent. Build trust and relationships with cross functional teams to make embedded SRE programs successful. What you’ll be doing (ie. job duties) : We would like to add an Engineer Manager to help promote reliability culture across Coinbase. You would be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis. You will be responsible for hiring and retaining top talent. Build trust and relationships with cross functional teams to make embedded SRE programs successful. Collaborate with engineers, product managers, and leadership to understand testing pain points and develop strategy with detailed roadmap. Generate alignment with stakeholders across the company. Actively listen to customer feedback and iterate to improve solutions. Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. Take ownership of the team's processes and services, ensuring SLA adherence. Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products. Coach your direct reports to have a positive impact on the organization and support their career growth. What we look for in you (ie. job requirements): At least 10+ years of software engineering/SRE experience with 2+ years of management experience as a people manager. Knowledge in SRE, Devops , Incident management and reliability tooling like Canary, load testing etc. Public cloud and general infrastructure like Kubernetes, Load Balancer, Auto-Scaling, basic networking, observability tools like Datadog and troubleshooting knowledge. Strong communication skills and ability to explain technical concepts clearly and simply Strong interpersonal skills working with Engineers from junior to principal levels Demonstrated critical thinking under pressure A willingness to dive into understanding, debugging, and improving any layer of the stack Nice to haves: Prior experience designing and building reliable systems capable of handling high throughput and low latency Prior experience with high severity incident management process and onCall support. Experience with observability and monitoring systems such as Kibana, Datadog, etc. Familiarity with working in rapid growth environments Experience with AWS, GCP, Azure, or other cloud environment Experience designing and building reliable systems Experience working in a highly regulated environment Experience writing company-facing blog posts and training materials Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

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18.0 - 25.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Description SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms. Job Description What You’ll Do Design and Implement Test Automation Strategy: Develop and own a comprehensive test automation strategy covering all levels of testing – unit, component, integration, and end-to-end – across the platform’s microservices and user interfaces. Ensure that each layer of the tech stack has appropriate automated test coverage for fast, high-quality releases. Drive Full-Stack Test Coverage: Proactively identify functional coverage gaps and under-tested areas – especially in the UI, API, and caching layers (e.g. Redis) – and address them with improved automated tests. Continuously raise the bar on test effectiveness by expanding coverage and improving test scenarios for edge cases and failure conditions. Build & Enhance Automation Frameworks: Architect and implement robust test automation frameworks for different domains of testing as required. This includes improving our UI automation (using Cypress or similar), strengthening API testing frameworks (using K6 or similar), and establishing performance testing to simulate load and stress. You will ensure these frameworks are scalable, maintainable, and aligned with a modern JVM/Spring Boot & Angular tech stack. Select and Integrate Testing Tools: Evaluate and implement or enhance the right set of automation tools and libraries that best fit our stack (Java/Kotlin, Spring Boot backend, Angular frontend). If needed, introduce new tools or testing approaches (e.g. BDD, contract testing) to improve quality. Ensure that our choice of tools (testing frameworks, assertion libraries, reporting tools) maximizes efficiency and developer friendliness. Embed Testing in CI/CD Pipelines: Integrate automated tests into our GitLab CI/CD pipelines as quality gates. Implement continuous testing practices so that every code commit triggers automated test suites (unit, API, UI, performance), providing rapid feedback on failures. You will lead the evolution of our continuous testing strategy within the CI/CD pipeline, ensuring that no code reaches production without passing the necessary checks. Manage Test Environments & Data: Oversee test environment provisioning and test data management. Use AWS cloud infrastructure and Infrastructure-as-Code (Terraform) to set up and tear down test environments on demand, automate test data creation/seeding, and ensure test environments mimic production for reliable results. Maintain data integrity and compliance (GDPR, PCI DSS, etc.) in test datasets given the regulatory environment. Collaborate and Champion Quality: Work closely with developers, DevOps engineers, product managers, and other stakeholders to instill an automation-first mindset. Through design reviews, code reviews, and regular sync-ups, ensure testing considerations are part of planning and development. Act as a quality evangelist, coaching teams on best practices and helping to troubleshoot testing challenges. Influence and improve the overall engineering quality culture, making sure that quality is a shared responsibility across the team. Ensure Compliance and Reliability: In a SaaS, cloud-native environment with rapid sprint cycles, ensure our test processes and frameworks account for strict regulatory constraints and security requirements of the banking domain. Design test scenarios for regulatory compliance (e.g. PSD2, GDPR, PCI) and fail-safes for sensitive financial workflows, so that our platform remains compliant and reliable under all conditions. Monitor, Report, and Improve: Define and track quality KPIs such as automated test coverage, test pass rates, defect leakage, and performance benchmarks. Regularly report on quality status to stakeholders. Use these insights to continually improve test strategies – optimize test execution time, enhance CI/CD feedback loops, and ensure that automation delivers tangible value in catching issues early. Qualifications Minimum Qualification Extensive QA & Automation Experience: Bachelor’s/Master’s degree in Computer Science or related field (or equivalent experience). 18 to 25 years in software testing/QA, with at least a few years in a test automation architect or lead role for complex software products. You have a track record of designing automation solutions for large-scale, distributed systems. Hands-on Automation Skills: Proven experience in building and maintaining automated test frameworks for web applications and APIs. You are a hands-on coder with deep programming skills in languages like Java or other JVM languages, and comfortable scripting in JavaScript/TypeScript or Python when needed. You write clean, maintainable test code and are familiar with design patterns for test automation. Testing Framework Expertise: In-depth knowledge of modern testing tools and frameworks. You have worked with UI automation (e.g. Cypress, Selenium, or Playwright), API testing (e.g. K6, RestAssured, Postman/Newman, or similar), and performance testing tools (e.g. k6, JMeter, Gatling). You understand testing across different layers – including contract testing of microservices, database validation, and can even script tests around caching layers like Redis if required. CI/CD and DevOps Know-how: Solid experience integrating test automation into CI/CD pipelines. You are familiar with Git-based workflows and tools like GitLab CI (or Jenkins/Azure DevOps etc.), and can write pipeline scripts/jobs to run tests, handle artifacts, and report results. Knowledge of Docker/Kubernetes for containerized test execution is a plus. Cloud and Infrastructure Skills: Experience working in cloud environments (AWS) and using Terraform or other IaC tools to manage infrastructure. You understand how to set up test environments in the cloud, manage configurations (perhaps using Docker compose or Kubernetes manifests), and utilize cloud services for testing (S3, databases, etc.). Quality Mindset & Soft Skills: An automation-first mindset – you consistently look to automate repetitive testing tasks and reduce manual effort. Excellent analytical and problem-solving abilities to debug test failures and pinpoint issues across complex systems. Strong collaboration and communication skills to work with cross-functional teams and to advocate for quality practices. You are comfortable leading discussions on testing strategy, providing constructive feedback, and influencing without authority when necessary. Attention to Detail and Accountability: A keen eye for detail in identifying edge cases, race conditions, and potential failure points that others might miss. High sense of ownership and accountability for product quality – you take pride in catching issues early and ensuring the customer experience is flawless. Preferred Qualifications Domain Expertise: Experience in banking, fintech, or financial services domains, especially in core banking, payments, or digital lending. Understanding of banking workflows and regulations helps you design better test scenarios and compliance checks. Performance & Security Testing: Advanced experience with performance testing (analyzing throughput, latency, bottlenecks) and exposure to security testing in financial applications. Familiarity with tools for security scanning or vulnerability testing in CI/CD is a plus. Leadership & Certifications: Prior experience leading a QA/Automation team or mentoring other QA engineers. Relevant certifications (e.g. ISTQB Advanced Test Manager/Architect, Certified Agile Testing, AWS Cloud Practitioner) can be a plus, but proven skills matter more. Additional Tools: Exposure to monitoring/observability tools (e.g. Grafana, Kibana) to correlate test results with system metrics. Experience with contract testing (e.g. Pact) or service virtualization in complex integrations. Any experience in using AI/ML tools for testing or predictive quality analytics would be an extra bonus (showing you stay on the cutting edge). Additional Information Secondary Location:Noida Campus At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

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8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting. Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. What’s Needed To Succeed (Minimum Qualifications) Bachelor’s degree in computer science or computer engineering. 8+ years of Software Testing 5+ years of people management. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - Rest Assured, Selenium, BDD, ADO, Jira, UFT, SQL, Shell Scripting, Maingrame, API, JAVA, Playwright, Github, GenAI, Postman, Kibana, TeamCity, Harness, SeeTest Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. AWS Cloud Practitioner ISQTB / CSTE or similar Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Type: Full time Role: AI/ML Engineer Location: Hyderabad Experience: 3+ years Capabilities to design and develop as per the requirements ▪ Capabilities in tools to perform data preparation (Open CV, Kibana), Classification (Voxel51, Sklearn), Annotation (V7, Scripts), Power BI ▪ Capabilities to provide resources onshore/offshore modeland bench in case of additional needs Item Services Task – Name and Description B1 Data Categorization – • Analyse video data from all pilot installations to create an organized database categorized by environmental conditions including seasonal variations (summer, winter, fall, spring), lighting conditions (bright daylight, dim light, nighttime), and weather impacts (rain, snow, sunny). • Document specific passenger interaction scenarios that pose challenges to the system, such as multiple passengers entering/exiting simultaneously, passengers carrying large objects, and cases that have triggered door operation issues or road calls. • Create a statistical report analysing the frequency and patterns of different operational scenarios, identifying common patterns and potential system improvement areas B2 Data Annotation – • Perform precise annotations using the V7 tool to mark passenger positions and movements. This includes creating bounding boxes or segmentation masks around passengers, carried objects, and door areas according to provided guidelines. • Conduct thorough quality assurance reviews of annotations completed by team members to ensure consistency and accuracy across the dataset. • Maintain comprehensive log documenting edge cases, unusual scenarios, and situations where standard annotation guidelines may need clarification or modification. B3 Comprehensive Testing - • Execute systematic testing of the current model using new video datasets collected from all pilot installations. Testing should cover various operational conditions and scenarios. • Generate detailed daily performance reports including: • Quantitative metrics: detection accuracy, precision, recall, and F1-scores • Analysis of false positives and negatives for each specific scenario type • System response time measurements for door operation decisions • Performance variation analysis across different installs B4 Issue Analysis – • Create detailed documentation of all detection failures and performance issues, including: • Specific instances of missed passenger detections with timestamps and conditions • Cases of incorrect door timing decisions and their potential causes • Scenarios where system response time exceeded acceptable thresholds • Analyze and document environmental and operational factors affecting model performance, creating a comprehensive issue categorization system • Develop detailed recommendations for model improvements based on observed failure patterns

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app. Description: DevOps Support Engineers at LotusFlare guarantee the quality of the software solutions produced by LotusFlare by monitoring, responding to incidents and testing and quality checking. With shared accountability and code ownership, DevOps Support Engineers take on-call responsibilities and incident management work. Through these activities, LoutsFlare developers write code that better fits into their applications and infrastructure, helping them proactively deepen the reliability of services being deployed. DevOps Support Engineers will test the functionality of the code to bring out every flaw and to improve on the underperformance of every standalone feature. This role is always on the lookout for opportunities to improve any and every feature to bring customer satisfaction. Partnered alongside the best engineers in the industry on the coolest stuff around, the code and systems you work on will be in production and used by millions of users all around the world. Our team comprises engineers with varying levels of experience and backgrounds, from new grads to industry veterans. Relevant industry experience is important (Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Network Engineer, Systems Administrator, Linux Administrator, Database Administrator, or similar role), but ultimately less so than your demonstrated abilities and attitude. Responsibilities: Monitoring backend services (cloud-based infrastructure) Supporting, troubleshooting, and investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc) Supporting and improving monitoring/alerting systems (Searching, testing, deploying new functionality for existing tools) Creating new features for automating troubleshooting and investigation process Creating new tools to improve the support process Drafting reports and summarizing information after investigations and incidents Requirements: At least 3+ year of work experience with similar responsibilities Strong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administration Understanding of network protocols and troubleshooting (TCP/IP, UDP) Strong scripting skills (Bash, Python) Critical thinking and problem solving Understanding of containerization (Docker, container) Experience with troubleshooting API driven services Experience with Kubernetes Experience with Git Background in release management processes English — Professional written and verbal skills Good to have: Prometheus, Grafana, Kibana (Query language) Experience with Nginx/OpenResty Experience with telco protocols (Camel, Map, Diameter) from advantage Software development/scripting skills Basic knowledge Casandra, PostgreSQL Experience with using AWS cloud services (EC2, Redshift, S3, RDS, ELB/ALB, ElastiCache, Direct Connect, Route 53, Elastic IPs, etc.) CI/CD: Jenkins Terraform Benefits: night shift allowance 1K per day company sponsored lunch and dinner certification and learning working with a cross-functional team. Recruitment Process: HR Interview followed by 4-5 Levels of Technical Interviews Work Model: Work from Office Location : Baner, Pune About: At LotusFlare, we attract and keep amazing people by offering two key things: Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. Website: www.lotusflare.com LinkedIn: https://www.linkedin.com/company/lotusflare Instagram: https://www.instagram.com/lifeatlotusflare/ Twitter: https://twitter.com/lotus_flare

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0.0 - 1.0 years

1 - 2 Lacs

Cochin

On-site

We are looking for a skilled Junior DevOps Engineer to join our team and help us streamline our development and deployment processes. In this role, you will work closely with software developers, IT operations, and system administrators to build and maintain scalable infrastructure, automate deployment pipelines, and ensure the reliability and efficiency of our systems. You will play a key role in implementing best practices for continuous integration and continuous deployment (CI/CD), monitoring, and cloud services. Experience: 0-1 years as a DevOps Engineer Location : Kochi,Infopark Phase II Immediate Joiners Preferred Key Responsibility Area Exposure to version control systems such as Git, SVN (Subversion), and Mercurial foundational tools. Experience in CI/CD tools like Jenkins, Travis CI, CircleCI, and GitLab CI/CD Proficiency in configuration management tools such as Ansible, Puppet, Chef, and SaltStack Knowledge in containerization platforms such as Docker and container orchestration tools like Kubernetes Exposure to Infrastructure as Code (IaC) Tools like Terraform, AWS CloudFormation, Azure Resource Manager, and Google Cloud Deployment Manager Experience in Monitoring and logging solutions such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, and Datadog. Knowledge of collaboration and communication platforms such as Slack, and Atlassian Jira. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience as a DevOps Engineer or in a similar role. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Application Question(s): are u willing to relocate to Kochi? Whats your notice period? Work Location: In person

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3.0 years

5 - 10 Lacs

Kazhakuttam

On-site

About the Role You will architect, build and maintain end-to-end data pipelines that ingest 100 GB+ of NGINX/web-server logs from Elasticsearch, transform them into high-quality features, and surface actionable insights and visualisations for security analysts and ML models. Acting as both a Data Engineer and a Behavioural Data Analyst, you will collaborate with security, AI and frontend teams to ensure low-latency data delivery, rich feature sets and compelling dashboards that spot anomalies in real time. Key Responsibilities ETL & Pipeline Engineering: Design and orchestrate scalable batch / near-real-time ETL workflows to extract raw logs from Elasticsearch. Clean, normalize and partition logs for long-term storage and fast retrieval. Optimize Elasticsearch indices, queries and retention policies for performance and cost. Feature Engineering & Feature Store: Assist in the development of robust feature-engineering code in Python and/or PySpark. Define schemas and loaders for a feature store (Feast or similar). Manage historical back-fills and real-time feature look-ups ensuring versioning and reproducibility. Behaviour & Anomaly Analysis: Perform exploratory data analysis (EDA) to uncover traffic patterns, bursts, outliers and security events across IPs, headers, user agents and geo data. Translate findings into new or refined ML features and anomaly indicators. Visualisation & Dashboards: Create time-series, geo-distribution and behaviour-pattern visualisations for internal dashboards. Partner with frontend engineers to test UI requirements. Monitoring & Scaling: Implement health and latency monitoring for pipelines; automate alerts and failure recovery. Scale infrastructure to support rapidly growing log volumes. Collaboration & Documentation: Work closely with ML, security and product teams to align data strategy with platform goals. Document data lineage, dictionaries, transformation logic and behavioural assumptions. Minimum Qualifications: Education – Bachelor’s or Master’s in Computer Science, Data Engineering, Analytics, Cybersecurity or related field. Experience – 3 + years building data pipelines and/or performing data analysis on large log datasets. Core Skills Python (pandas, numpy, elasticsearch-py, Matplotlib, plotly, seaborn; PySpark desirable) Elasticsearch & ELK stack query optimisation SQL for ad-hoc analysis Workflow orchestration (Apache Airflow, Prefect or similar) Data modelling, versioning and time-series handling Familiarity with visualisation tools (Kibana, Grafana). DevOps – Docker, Git, CI/CD best practices. Nice-to-Have Kafka, Fluentd or Logstash experience for high-throughput log streaming. Web-server log expertise (NGINX / Apache, HTTP semantics) Cloud data platform deployment on AWS / GCP / Azure. Hands-on exposure to feature stores (Feast, Tecton) and MLOps. Prior work on anomaly-detection or cybersecurity analytics systems. Why Join Us? You’ll sit at the nexus of data engineering and behavioural analytics, turning raw traffic logs into the lifeblood of a cutting-edge AI security product. If you thrive on building resilient pipelines and diving into the data to uncover hidden patterns, we’d love to meet you. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Work Location: In person

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3.0 - 6.0 years

0 Lacs

Telangana

On-site

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details We are looking for a Support Engineer with strong experience in supporting applications. We offer an attractive and dynamic international working environment with opportunities for travel and professional development, reflecting our conviction that people are our most important asset. Our support engineers manage the next-generation technologies that change how billions of users connect, explore, and interact with insurance companies. Our products need to handle information on a massive scale. We're looking for engineers who bring the best ideas from all areas, including application management, application sustenance needs, Application monitoring, application deployment needs, oversee application deployments, application support, the list goes on and is growing every day. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle problems and requests across from applications to the underlying infrastructure on which applications are running. Major Duties and Responsibilities Application support ( Incident Triage, RCA, and Fix Code/Config/ Data/ Emergency fixes) Deployment needs ( Change management coordination/ Release certification) Standardize/Optimize: Support needs (KB articles), Alert Reduction, Automations Infrastructure support ( Changes and followups with relevant teams) Performance tuning , Security Vulnerability changes Participate in Life Cycle Management of support. Monitor and enforce proactive assessments for application asserts Extend support with the Infrastructure and DevOps team on monitoring and alerts refinements Learning curve on application technology stack Provide fucntional guidance and support various stakeholders Regulatory / Compliance / Audit support Defects/System Bug < 40 hours of development Work indipendently with minimal support Follow-up on Problems related to infrastructure/Network/ Vendor issues Technical Skills (preferred) Cloud Technologies Azure, Azure Kubernets Service , App services Application Technologies Full Stack .NET , Angular , JavaScript, jQuery, HTML5, CSS Databases Mongo DB, Cosmos, Blob Storage, Azure Table Storage, Redis Cache, SQL, Tools Visual Studio Code, Browser developer tools, Service Now, Postman Version Control Tools GitHub Build and Deployment Tools Jenkins, JIRA, Swagger, Docker, Kubernetes, Apache Httpd Monitoring Tools Azure Appinsights, Kibana, OpenSearch Good to Have Support Experience, ITSM/ITIL, SRE, Azure Fundamentals , Service now Experience 3 - 6 years’ experience in support which involved shift working hours Willing to work in shifts Excellent Experience working with best support practices Proven track record in adhering to SLA’s for support tickets Experience in supporting Azure, docker, and Kubernetes activities is a must. Exposure in Continuous Development and Continuous Integration DevOps methodologies and processes Experience in supporting InsureTech applications is a big plus Proven experience in collaborating and working in small teams or projects Fluent in English both written and spoken Outstanding communication and presentation abilities Ability to work autonomously, well organised Pragmatic and open-minded Passionate about learning new technologies and concepts Strong experience with matrix organization and business projects multi-disciplinary teams International exposure and multi-cultural experience Qualifications B.Tech/BE/MCA/M.Tech degree in Computer Science, similar technical field of study or equivalent practical experience. Software support experience in one or more general purpose programming languages. Infrastructure support experience on Docker and Container Environments. Working proficiency and communication skills in verbal and written English. · Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers TBD

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0 years

7 - 10 Lacs

Hyderābād

Remote

Hyderabad, India Job ID: R-1080050 Apply prior to the end date: August 23rd, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... We are seeking a highly motivated and experienced Engineer III to serve as the primary Operations Engineer for our Software-Defined Networking (SDN) controllers, with integrated DevOps responsibilities. In this critical role, you will be instrumental in ensuring the reliability, scalability, and performance of our core network provisioning infrastructure. You will work closely with a team to manage, maintain, and troubleshoot the BNC OpenDaylight controller platform and its successor, the NEAP OpenDaylight controller platform (including Redhat Openshift, Kubernetes, Elasticsearch, Grafana, Kafka, Kibana, MongoDB, and Prometheus components), Nokia Nuage, and Nokia SRIC (Segment Routing Controller) platforms. You will also contribute to building automation tools to enhance operational efficiency. Triaging, researching, and appropriately routing AYS (At Your Service) tickets submitted against the operations team, and following up on tickets throughout their lifecycle. Scheduling and tracking maintenance windows in the Kirke Change Control system for hands-on operational procedures to be executed on production platforms. Understanding the needs of the Operations teams and driving solutions to problems through prioritizing projects, managing your time, taking accountability for delivering results, and maintaining close relationships with peer teams/organizations, including SDN Planning. Overseeing and taking accountability for compliance to all Verizon security standards through CPI-810, requirements for all Verizon built applications, adherence to privacy and data policies. Presenting and communicating progress on projects to various teams. Partnering internally and externally with peer organizations and vendors to provide operational leadership. Helping to usher in a DevOps culture to Verizon. Contributing to the design, build, test, and deployment of automation utilities that are integral to the operations toolkit. Helping support the team through actively providing feedback to management on status and any obstacles. What we're looking for... You are excited by the prospect of working on groundbreaking technology in a creative and entrepreneurial environment. You’re a great team player and can use your excellent communication skills to get your point across to technical and non-technical audiences alike. No stranger to a fast-paced environment, you manage competing priorities with ease and get a kick out of finding innovative solutions to complex problems. You'll need to have: Bachelor’s degree and four or more years of work experience. Four or more years of relevant work experience in networking and software. Knowledge of software automation, programming languages, virtualization, and the networking layers. Comfort working in the Linux command line environment. Familiarity with Python network automation libraries including Netmiko, Napalm, Ansible, REST, and Netconf. Experience with Redhat Openstack and Openshift deployment environments Experience in monitoring tools such as prometheus, grafana, newrelic, ELK etc Experience in operations/platform support for network applications along with automation development to improve operational efficiency using python, ansible etc. Even better if you have one or more of the following: Experience with managing network devices. Good organizational skills and the ability to handle multiple work assignments simultaneously. Four or more years' experience in the telco industry focused on technology. Ability to lead technical discussions with a group of individuals in the industry with varying technical positions. Experience using REST-based web services. Knowledge of Network Configuration Protocol (NETCONF), REST-CONF, and YANG. Knowledge of NextGen Optical Networks, 5G, SDN, NFV, and other relevant technologies. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Engineer III Specialist-Cloud Save Chennai, India Technology Principal Kubernetes Engineer Save Ashburn, Virginia, +4 other locations Technology Engineer III Consultant-Software Development Save Hyderabad, India Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.

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3.0 years

36 Lacs

Delhi

On-site

Job description Technical Requirements: Requirement: ELASTIC SEARCH (3+ YEARS) Experience: Minimum of 3+ years of experience working with Elasticsearch in a production environment. Experience with distributed systems, big data, and search technologies is highly desirable. Skills: Design, implement, and manage Elasticsearch clusters, ensuring optimal performance, scalability, and reliability Configure and maintain Elasticsearch index mappings, settings, and lifecycle management. Create and maintain comprehensive documentation for Elasticsearch setups, configurations, and best practices. Monitor cluster health, performance, and capacity planning to ensure high availability. Create and maintain comprehensive documentation for Elasticsearch setups, configurations, and best practices. Stay updated with the latest developments in Elasticsearch and related technologies and share knowledge with the team. Manage the lifecycle of indexed data, including rollovers, snapshots, and retention policies In-depth knowledge of Elasticsearch, including cluster management, indexing, search optimization, and security. Proficiency in data ingestion tools like Logstash, Beats, and other ETL pipelines. Develop and implement data ingestion pipelines using tools such as Logstash, Beats, or custom scripts to ingest structured and unstructured data. Strong understanding of JSON, REST APIs, and data modeling. Experience with Linux/Unix systems and scripting languages (e.g., Bash, Python). Familiarity with monitoring tools like Kibana, Grafana, or Prometheus. Job Types: Full-time, Contractual / Temporary Pay: From ₹300,000.00 per month Work Location: In person Job Types: Full-time, Contractual / Temporary Pay: From ₹300,000.00 per month Work Location: In person

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18.0 - 25.0 years

6 - 8 Lacs

Noida

On-site

Company Description SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms. Job Description What You’ll Do Design and Implement Test Automation Strategy: Develop and own a comprehensive test automation strategy covering all levels of testing – unit, component, integration, and end-to-end – across the platform’s microservices and user interfaces. Ensure that each layer of the tech stack has appropriate automated test coverage for fast, high-quality releases. Drive Full-Stack Test Coverage: Proactively identify functional coverage gaps and under-tested areas – especially in the UI , API , and caching layers (e.g. Redis ) – and address them with improved automated tests. Continuously raise the bar on test effectiveness by expanding coverage and improving test scenarios for edge cases and failure conditions. Build & Enhance Automation Frameworks: Architect and implement robust test automation frameworks for different domains of testing as required. This includes improving our UI automation (using Cypress or similar), strengthening API testing frameworks (using K6 or similar) , and establishing performance testing to simulate load and stress. You will ensure these frameworks are scalable, maintainable, and aligned with a modern JVM/Spring Boot & Angular tech stack. Select and Integrate Testing Tools: Evaluate and implement or enhance the right set of automation tools and libraries that best fit our stack (Java/Kotlin, Spring Boot backend, Angular frontend). If needed, introduce new tools or testing approaches (e.g. BDD, contract testing) to improve quality. Ensure that our choice of tools (testing frameworks, assertion libraries, reporting tools) maximizes efficiency and developer friendliness. Embed Testing in CI/CD Pipelines: Integrate automated tests into our GitLab CI/CD pipelines as quality gates. Implement continuous testing practices so that every code commit triggers automated test suites (unit, API, UI, performance), providing rapid feedback on failures. You will lead the evolution of our continuous testing strategy within the CI/CD pipeline , ensuring that no code reaches production without passing the necessary checks. Manage Test Environments & Data: Oversee test environment provisioning and test data management. Use AWS cloud infrastructure and Infrastructure-as-Code (Terraform) to set up and tear down test environments on demand, automate test data creation/seeding, and ensure test environments mimic production for reliable results. Maintain data integrity and compliance (GDPR, PCI DSS, etc.) in test datasets given the regulatory environment. Collaborate and Champion Quality: Work closely with developers, DevOps engineers, product managers, and other stakeholders to instill an automation-first mindset . Through design reviews, code reviews, and regular sync-ups, ensure testing considerations are part of planning and development. Act as a quality evangelist , coaching teams on best practices and helping to troubleshoot testing challenges. Influence and improve the overall engineering quality culture , making sure that quality is a shared responsibility across the team. Ensure Compliance and Reliability: In a SaaS, cloud-native environment with rapid sprint cycles, ensure our test processes and frameworks account for strict regulatory constraints and security requirements of the banking domain. Design test scenarios for regulatory compliance (e.g. PSD2, GDPR, PCI) and fail-safes for sensitive financial workflows, so that our platform remains compliant and reliable under all conditions. Monitor, Report, and Improve: Define and track quality KPIs such as automated test coverage, test pass rates, defect leakage, and performance benchmarks. Regularly report on quality status to stakeholders. Use these insights to continually improve test strategies – optimize test execution time, enhance CI/CD feedback loops, and ensure that automation delivers tangible value in catching issues early. Qualifications Minimum Qualification Extensive QA & Automation Experience: Bachelor’s/Master’s degree in Computer Science or related field (or equivalent experience). 18 to 25 years in software testing/QA, with at least a few years in a test automation architect or lead role for complex software products. You have a track record of designing automation solutions for large-scale, distributed systems. Hands-on Automation Skills: Proven experience in building and maintaining automated test frameworks for web applications and APIs. You are a hands-on coder with deep programming skills in languages like Java or other JVM languages, and comfortable scripting in JavaScript/TypeScript or Python when needed. You write clean, maintainable test code and are familiar with design patterns for test automation. Testing Framework Expertise: In-depth knowledge of modern testing tools and frameworks. You have worked with UI automation (e.g. Cypress, Selenium, or Playwright), API testing (e.g. K6, RestAssured, Postman/Newman, or similar), and performance testing tools (e.g. k6, JMeter, Gatling). You understand testing across different layers – including contract testing of microservices, database validation, and can even script tests around caching layers like Redis if required. CI/CD and DevOps Know-how: Solid experience integrating test automation into CI/CD pipelines . You are familiar with Git-based workflows and tools like GitLab CI (or Jenkins/Azure DevOps etc.), and can write pipeline scripts/jobs to run tests, handle artifacts, and report results. Knowledge of Docker/Kubernetes for containerized test execution is a plus. Cloud and Infrastructure Skills: Experience working in cloud environments (AWS) and using Terraform or other IaC tools to manage infrastructure. You understand how to set up test environments in the cloud, manage configurations (perhaps using Docker compose or Kubernetes manifests), and utilize cloud services for testing (S3, databases, etc.). Quality Mindset & Soft Skills: An automation-first mindset – you consistently look to automate repetitive testing tasks and reduce manual effort. Excellent analytical and problem-solving abilities to debug test failures and pinpoint issues across complex systems. Strong collaboration and communication skills to work with cross-functional teams and to advocate for quality practices. You are comfortable leading discussions on testing strategy, providing constructive feedback, and influencing without authority when necessary. Attention to Detail and Accountability: A keen eye for detail in identifying edge cases, race conditions, and potential failure points that others might miss. High sense of ownership and accountability for product quality – you take pride in catching issues early and ensuring the customer experience is flawless. Preferred Qualifications Domain Expertise: Experience in banking, fintech, or financial services domains, especially in core banking, payments, or digital lending. Understanding of banking workflows and regulations helps you design better test scenarios and compliance checks. Performance & Security Testing: Advanced experience with performance testing (analyzing throughput, latency, bottlenecks) and exposure to security testing in financial applications. Familiarity with tools for security scanning or vulnerability testing in CI/CD is a plus. Leadership & Certifications: Prior experience leading a QA/Automation team or mentoring other QA engineers. Relevant certifications (e.g. ISTQB Advanced Test Manager/Architect, Certified Agile Testing, AWS Cloud Practitioner) can be a plus, but proven skills matter more. Additional Tools: Exposure to monitoring/observability tools (e.g. Grafana, Kibana) to correlate test results with system metrics. Experience with contract testing (e.g. Pact) or service virtualization in complex integrations. Any experience in using AI/ML tools for testing or predictive quality analytics would be an extra bonus (showing you stay on the cutting edge). Additional Information Secondary Location:Noida Campus At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

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4.0 - 12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Title : Google Cloud DevOps Engineer Location : PAN India The Opportunity: Publicis Sapient is looking for a Cloud & DevOps Engineer to join our team of bright thinkers and enablers. You will use your problem-solving skills, craft & creativity to design and develop infrastructure interfaces for complex business applications. Contribute ideas for improvements in Cloud and DevOps practices, delivering innovation through automation. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions. Your Impact OR Responsibilities: Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business. Lead and support the implementation of Engineering side of Digital Business Transformations with cloud, multi-cloud, security, observability and DevOps as technology enablers. Responsible for Building Immutable Infrastructure & maintain highly scalable, secure, and reliable cloud infrastructure, which is optimized for performance cost, and compliant with security standards to prevent security breaches Enable our customers to accelerate their software development lifecycle and reduce the time-to-market for their products or services. Your Skills & Experience: 4 to 12 years of experience in Cloud & DevOps with Full time Bachelor’s /Master’s degree (Science or Engineering preferred) Expertise in below DevOps & Cloud tools: GCP (Compute, IAM, VPC, Storage, Serverless, Database, Kubernetes, Pub-Sub, Operations Suit) Configuration and monitoring DNS, APP Servers, Load Balancer, Firewall for high volume traffic Extensive experience in designing, implementing, and maintaining infrastructure as code using preferably Terraform or Cloud Formation/ARM Templates/Deployment Manager/Pulumi Experience Managing Container Infrastructure (On Prem & Managed e.g., AWS ECS, EKS, or GKE) Design, implement and Upgrade container infrastructure e.g., K8S Cluster & Node Pools Create and maintain deployment manifest files for microservices using HELM Utilize service mesh Istio to create gateways, virtual services, traffic routing and fault injection Troubleshoot and resolve container infrastructure & deployment issues Continues Integration & Continues Deployment Develop and maintain CI/CD pipelines for software delivery using Git and tools such as Jenkins, GitLab, CircleCI, Bamboo and Travis CI Automate build, test, and deployment processes to ensure efficient release cycles and enforce software development best practices e.g., Quality Gates, Vulnerability Scans etc. Automate Build & Deployment process using Groovy, GO, Python, Shell, PowerShell Implement DevSecOps practices and tools to integrate security into the software development and deployment lifecycle. Manage artifact repositories such as Nexus and JFrog Artifactory for version control and release management. Design, implement, and maintain observability, monitoring, logging and alerting using below tools Observability: Jaeger, Kiali, CloudTrail, Open Telemetry, Dynatrace Logging: Elastic Stack (Elasticsearch, Logstash, Kibana), Fluentd, Splunk Monitoring: Prometheus, Grafana, Datadog, New Relic Good to Have: Associate Level Public Cloud Certifications Terraform Associate Level Certification Benefits of Working Here: Gender-Neutral Policy 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Learn more about us at www.publicissapient.com or explore other career opportunities here

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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What will you do: Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc. Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment. Ensure quality resolution to avoid escalations from customers and reopening of issue tickets. Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc. Collaborate with cross-functional teams, including developers, quality assurance engineers, and product managers, to resolve complex issues and provide feedback for product improvement. Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes. Capturing development areas for product improvement and drive interlocks with product managers and engineering Ensure that the customers/ ticket requestors are educated, and understand the solution provided in the ticket if the issue is longstanding or needs explanation or would benefit the customer experience. Create and maintain detailed documentation, such as knowledge base articles, FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues efficiently. Conduct testing and quality assurance activities to identify and report product defects or potential areas for improvement. This may involve participating in beta testing programs or performing regression tests after bug fixes or product updates. Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations. Assist Customers to seamless use our platform, while meeting all requirements and fulfilling expectations regarding the ticket resolution. Be at the forefront in case of customer escalation, if any, and do RCA, and ensure customer sentiment is maintained positively. Share learning with the team and take corrective actions as deemed necessary. Ensure that the SLAs, ticket resolution times are met on time, while multitasking on different tickets and coordinating with Account team/Customer/Engineering team What makes you qualified? 0-5 years (For CCaas – 1-5 years) of experience in enterprise software debugging, engineering & support operations processes [ For CCaas- Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on] Excellent written and verbal communication skills Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills Ability to work independently and as a member of a team Ability to work effectively to meet the SLAs and juggle several tickets/priorities simultaneously Passion for solving customer concerns and commitment to client delight A drive to dig into the details of a system or process to solve customer problems. Zeal to learn and constantly upgrade skills in a fast-changing work environment. Ability to think on your feet and remain calm under pressure. Self-motivated, takes initiative, assumes ownership. Ability to work in a highly collaborative and fast-paced environment. Strong teamwork - willingness and ability to get help from team members when required, and the good judgment to know when to seek help. Experience in Web technologies, CRM or SaaS platforms and/or digital marketing experience in social platforms. Experience coding or scripting in one or more of JavaScript, Python, Java, Node. Understanding of data storage technologies/databases. Ex- MongoDB, MySQL, etc. Understand & excel in deciphering technical aspects like – Graylogs, Kibana, API Browser, Query Executor, Restricted Curls, Runner Logs Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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15.0 years

0 Lacs

India

On-site

NVIDIA’s Infrastructure, Planning and Processes (IPP) organization is seeking a hard-working and experienced DevOps Architect for influencing and implementing the organization’s multi-year DevOps strategy. The IPP team globally sources private cloud systems for NVIDIA divisions' infrastructure services. You'll design and maintain resilient, scalable and secure build, deployment and development workflows and processes, collaborating with various teams. What You’ll Be Doing Architecting, implementing, and supporting end-to-end CI/CD system using open-source and NVIDIA proprietary software. Collaborating closely with team members across the company to continuously innovate DevOps strategy based on their evolving needs. Detailing and crafting architecture proposals & standard methodologies, driving decisions, and technically leading a team of brilliant engineers to implement impactful solutions. Driving automation to monitor and gain more insight into applications and system health. O ptimizing the performance of applications and systems, ensuring high availability and scalability Identifying problem areas within the current software systems and crafting efficient solutions. Developing, improving, and maintaining our infrastructure codebase. Implementing security measures and compliance controls throughout the DevOps lifecycle, protecting sensitive data and adhering to industry standards Crafting and implementing critical metrics using various analytics methods and dashboards. What We Need To See Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience. 15+ years of proven track record in crafting & implementing sophisticated software systems. 13+ years’ of experience in leading DevOps platforms, workflows, and pipelines. 7+ years’ confirmed experience as a DevOps Architect building and implementing DevOps practices in innovative software development environments. Expert level automation skills and driving initiatives to automate processes. Strong expertise in scripting languages like Python (Object Oriented), Go and Shell and Linux/Unix environments. Expertise in Jenkins, Gitlab CI/CD and other automated CI/CD tools. Excellent knowledge of infrastructure automation tools (Ansible, Chef, Puppet) and Git. Work experience in AI tools, prompt engineering Experience in data pipelines setup via Kafka, Filebeat and visualizing using tools like Elasticsearch, Kibana, Tableau. Solid understanding of containerization & orchestration tools like Dockers and Kubernetes. Knowledge of DevOps monitoring systems such as Zabbix, Prometheus and/or similar systems. Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization. Ways To Stand Out From The Crowd Excellent communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams and partners. Proven working experience with developer platforms like Backstage Relevant certifications (e.g., AWS Certified DevOps Engineer) are a plus. NVIDIA is recognized as a highly sought-after employer in the technology industry. We are fortunate to have some of the most dedicated and versatile individuals on our team. If you possess a creative and independent approach, we encourage you to apply. JR1999863

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a software engineer in this role, you will be responsible for executing software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems. You will create secure and high-quality production code, maintaining algorithms that run synchronously with appropriate systems. Additionally, you will produce architecture and design artifacts for complex applications while ensuring design constraints are met by software code development. In this position, you will also be responsible for gathering, analyzing, synthesizing, and developing visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identifying hidden problems and patterns in data will be a key part of your role, using these insights to drive improvements to coding hygiene and system architecture. You will contribute to software engineering communities of practice and participate in events that explore new and emerging technologies, adding to the team culture of diversity, equity, inclusion, and respect. To qualify for this role, you should have formal training or certification on software engineering concepts and at least 3 years of applied experience. Hands-on experience with Performance Testing concepts is required, along with familiarity with tools and languages like Jmeter, Dynatrace, splunk, Grafana, Kibana, Jenkins, Chaos Engineering, UI Based Testing, and Groovy Scripting. Practical experience in system design, application development, testing, and operational stability is essential, as well as proficiency in coding in one or more languages. Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages is preferred. A solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security is necessary, along with demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). Familiarity with modern front-end technologies and exposure to cloud technologies are also preferred qualifications for this role.,

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