Key Accounts Manager

What’s the gig?

We’re not looking for someone to just manage client relationships, we want

someone who owns them. This role is for a strategic thinker, a proactive

problem solver, and a people person who can build trust, spot

opportunities, and drive growth across our key accounts.

What you'll be doing:

Build and nurture long-term relationships (think trusted advisor, not

vendor).

Deeply understand client goals : today, tomorrow, and the ones they

haven’t thought of yet.

Collaborate cross-functionally with tech and ops to ensure seamless

delivery.

Identify growth opportunities within accounts (yes,

upsell/cross-sell—done right).

Be the client’s voice internally : advocating for their needs, loudly and

clearly.

What you bring to the table:

✅ 3–5 years in account management, client success, or similar

client-facing roles

✅ Experience in iGaming/ SaaS is a strong bonus

✅ Proven ability to upsell and cross-sell with strategy and empathy

✅ High emotional intelligence and strong listening skills

✅ Excellent written and verbal communication (emails, calls, Slack—you

nail them all)

✅ A calm, solutions-first mindset : even when things get messy

✅ Comfortable working across time zones

Job Type: Full-time

Pay: ₹13,481.94 - ₹51,095.93 per month

Work Location: In person