Key Accounts Manager

Job Description

Job Description: About us: ProcMart is the largest B2B Marketplace in India in terms of categories served, focusing on MRO & Indirect Procurement of manufacturing and service-based organizations. We understand the hassles of managing multiple suppliers and the problems of follow up & reliability, and thus, we have built a robust ecosystem of MRO and Office supplies where you can source all your indirect purchases via a single window, with the shortest turnaround time in the industry, and be assured of quality and authenticity. Funded by IndiaMART, we have the leverage of its pan-India supplier network and are delighted to serve the most prominent names in the industry. Our clientele includes companies like Colgate Palmolive, Mondelez International, PepsiCo, Kellogg's, DIAGEO, Samsung, and many other reputed organizations. Role- Procurement - Operations Roles and Responsibilities- 1. Key Account Management: Handling key accounts from the initial RFQ stage through to the closure of purchase orders (PO). 2. P&L Management: Taking ownership of the entire Profit and Loss (P&L) of the key accounts under your purview. 3. Client Service Excellence: Ensuring end-to-end client satisfaction by promptly addressing inquiries, urgencies, and maintaining service levels and turnaround times (TAT). 4. Procurement and Sales Cycle: Managing the complete Procure-to-Pay (P2P) or Sales-to-Order cycle efficiently. 5. Vendor Development: Identifying and developing new or alternate vendors for key products and services to enhance client serviceability. 6. ERP Proficiency: Demonstrating proficiency in using ERP systems for sales order and PO creation. 7. MIS Reporting: Preparing daily and weekly MIS reports to track and analyze performance. 8. TAT Adherence: Taking ownership of ensuring that materials reach customers within agreed-upon TAT. 9. Stakeholder Engagement: Engaging in effective and consistent interaction and follow-up with internal and external stakeholders. 10. Supplier Coordination: Coordinating with a large number of suppliers on a daily basis to fulfill orders. 11. Dispatch Team Collaboration: Collaborating with the Dispatch team to optimize serviceability. 12. Product Knowledge: Possessing a basic understanding of products in the MRO (Maintenance, Repair, and Operations), Chemicals, and Packaging categories. Industry Type- E-Commerce Functional Area- Operations Employment Type- Full Time, Permanent Role Category- Operations - Procurement Education- Btech / MBA - Supply chain management/Operations Years of experience - 3 - 5 years.