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Netcore Cloud
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Key Account Manager - North

Key Account Manager - North

Netcore Cloud

4 - 8 years

0 Lacs

haryana

Posted:1 week ago| Platform: Shine logo

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Skills Required

key account management enterprise sales saas analytical skills communication skills negotiation skills client success martech problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Key Account Manager at Netcore Cloud in Gurugram, Haryana, you will play a vital role in managing and expanding relationships with strategic clients in North India. Your exceptional interpersonal skills and strategic account planning abilities will be crucial in delivering tailored AI-powered marketing technology solutions that drive measurable business growth and client satisfaction. **Key Responsibilities:** - Act as the single point of contact and trusted advisor for key accounts, fostering long-term partnerships. - Develop a deep understanding of each client's business challenges, goals, and industry landscape to align solutions with their objectives. - Create and execute strategic account plans focused on growth through upselling, cross-selling, and retention initiatives. - Cultivate strong relationships with senior stakeholders and decision-makers to positively influence business outcomes. - Collaborate with internal teams to ensure seamless solution delivery and exceptional client experiences. - Conduct regular business review meetings, track performance against KPIs, and adjust strategies to maximize revenue and client satisfaction. - Monitor account health metrics, usage patterns, and feedback to proactively address risks and identify opportunities. - Prepare and deliver accurate sales forecasts on a monthly, quarterly, and annual basis. **Key Requirements:** - 4-7 years of experience in key account management, enterprise sales, or client success roles, preferably in SaaS, Martech, or enterprise technology sectors. - Proven ability to manage complex accounts and multi-level stakeholder relationships. - Strong analytical and problem-solving skills with a keen eye for business opportunities. - Excellent communication, negotiation, and interpersonal skills. - Ability to thrive in a fast-paced, collaborative, and results-oriented environment. **Qualifications:** - Bachelor's degree or equivalent in Business or related discipline; MBA in Sales and Marketing is highly preferred. - Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint). - Exceptional written and verbal communication skills. Netcore Cloud is a pioneering global MarTech company empowering over 6,500 brands across 40+ countries with personalized, AI-driven customer engagement and marketing automation solutions since 1997. Join our vibrant culture that values innovation, collaboration, and customer success. You'll work with cutting-edge technology, impact global clients, and grow your career in a supportive environment. Apply now to shape the future of marketing technology and elevate your career with Netcore Cloud!,

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Key Account Manager - North