Key Account Manager

Job Description

Key Responsibility Areas (KRAs) Key Account Manager 1. Onboarding of Enrolled Candidates The Key Account Manager will be responsible for ensuring the smooth onboarding of all enrolled candidates into the designated hospitals. This includes end-to-end coordination, timely communication, and resolving any onboarding-related issues to guarantee a positive candidate experience. 2. Stakeholder Coordination Managing effective communication and coordination with key stakeholders such as hospital representatives, internal departments, and external partners will be a critical aspect of the role. The Key Account Manager will ensure that all parties are aligned on deliverables, timelines, and expectations through proactive engagement. 3. Documentation & Drafting The role involves meticulous handling of all documentation including candidate records, contracts, MOUs, and regulatory paperwork. The Key Account Manager must ensure all documents are accurate, timely, and compliant with the organization's and partner hospitals requirements. 4. Financial Coordination with Stakeholders This includes working closely with the finance departments of hospitals and internal teams to facilitate invoice generation, payment tracking, and financial reporting. The Key Account Manager will ensure all financial operations related to the accounts are transparent, timely, and reconciled. 5. Account Management & Performance Tracking The Key Account Manager will oversee the overall relationship and performance of the assigned hospital accounts. This involves regular performance monitoring, issue resolution, and identifying opportunities for improvement or growth in each account. Qualification: Bachelors Proficiency in English is mandatory