Job
Description
Job Summary: We are seeking a knowledgeable and enthusiastic Jewellery Trainer to deliver training programs for staff across retail. The ideal candidate will possess in-depth knowledge of jewellery products, trends, materials, and customer service, along with a passion for teaching and developing others. Key Responsibilities: Deliver training modules for staff across retail sales, Back end, Telecalling, cashiers and Managerial staff. Conduct onboarding sessions for new employees on jewellery basics, product knowledge, and brand guidelines. Train sales associates on effective selling techniques, customer service, and handling valuable and precious goods. Educate teams on jewellery types, gemstones, precious metals, hallmarking, and care instructions. Stay updated with current trends, certifications, and industry standards and incorporate them into training. Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking. Collaborate with management to identify training needs and improve team competencies. Maintain and update training documentation and manuals. Conduct periodic refresher courses and skill enhancement workshops. Conduct training on grooming standards and evaluate on daily basis and arrive 100% applications of grooming standards across all showroom staff Conduct on the Job training Asses training effectiveness at the floor and make necessary corrections there and then Required Skills & Qualifications: Graduate in Jewellery Design, Gemology, or related field (preferred). Strong knowledge of gold, diamond, gemstones, and hallmarking standards. Experience in retail training or jewellery manufacturing training is a plus. Excellent communication, presentation, and interpersonal skills. Proficiency in regional/local languages is an advantage. Ability to simplify complex information and train individuals at different skill levels. Preferred Qualifications: Certification from GIA/IGI/NIFT/NID or other recognized jewellery institutions. Prior experience working in a reputed jewellery brand. Experience with e-learning platforms or virtual training tools. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person
