Junior Operations Executive in Delhi

Key Responsibilities

• Lead customer training sessions to empower our clients to achieve their goals.
• Provide personalized support to customers and resolve any roadblocks they may encounter.
• Build strong relationships with clients through regular check-ins and proactive problem-solving.
• Escalate technical challenges to the technical team and ensure timely resolution.
• Ensure seamless payment processes and manage follow-ups with ease.
• Drive greater adoption and success of our app by understanding and fulfilling the evolving needs of customers.
• Stay ahead of the game by staying updated on the latest industry trends and requirements.
• Unleash your creativity by designing captivating visuals that bring smiles to the customer’s face.
  

About Company: Hello Parent is a mobile application-based platform that aims to plug all pain points around operating a school and keeping track of the child's growth. It has up to 12 competent features and more in development for its users and is on a roadmap to digitize schools and preschools. Our illustrious client base includes GD Goenka, SRGPS, MBCS, Kidzee/Euro Kids franchises, etc.
The company's prominent journey and distinguished future are greatly pioneered by our founder, Mr. Atul Lakhotia, a DCE alumnus who has previously worked with top tech organizations like Cisco, EXL, etc. As we grow stronger, we are looking for passionate folks who would love to shape the way HelloParent, as a product, is designed for parents and school users. Staying updated about his child is a problem faced by almost every parent and keeping track of fee payments is a headache for every school owner. It should be amazing to build an experience that these users swear by.