Junior IT Executive

As a Junior IT Executive at our company located in Taloja, Navi Mumbai, you will play a crucial role in maintaining the organization's technology infrastructure and ensuring smooth IT operations. Your responsibilities will include system and hardware management, software and application support, network and connectivity tasks, security and data protection measures, as well as inventory and IT administration. Key Responsibilities: - System & Hardware Management - Install, configure, and maintain desktops, laptops, printers, and peripherals. - Perform system formatting, component upgrades, and hardware-level troubleshooting. - Manage OS installation and configuration (Windows 10 / 11). - Software & Application Support - Install and troubleshoot MS Office (Excel, Word, Outlook). - Configure and manage email accounts on Google Workspace / G-Suite. - Provide user support for routine software and application issues. - Network & Connectivity - Perform LAN cabling, crimping, and basic network setup. - Troubleshoot network issues including connectivity, IP allocation, and device configuration. - Basic working knowledge of firewalls (Preferred: GajShield, Sophos, Fortinet). - Security & Data Protection - Install and manage antivirus/endpoint protection tools (e.g., Seqrite Endpoint Security). - Ensure timely updates, threat monitoring, and system security compliance. - Support backup and data recovery procedures. - Inventory & IT Administration - Maintain IT asset records (hardware, software & licenses). - Document configurations, issue logs, and resolutions. - Coordinate with vendors for repairs, maintenance, and procurement when needed. Qualifications and Skills: - Diploma / Graduate in IT / Computer Science or equivalent. - Experience: 1-2 years in IT Support / Technical Support. - Strong understanding of computer hardware troubleshooting. - Knowledge of LAN networking and basic network protocols. - Familiarity with firewall and endpoint protection tools. - Good communication and user-support skills. - Ability to prioritize and handle multiple tasks efficiently. In your role, you will be expected to handle tasks independently, troubleshoot technical issues effectively, and ensure the smooth functioning of the IT infrastructure. Your proactive approach and efficiency will be key to maintaining a reliable IT environment for the organization. (Note: The additional details of the company were not present in the provided job description.),