Junior IT Executive

Role Overview: As a Junior IT Troubleshooting Executive at our well-established law firm located in Sector 50, Gurgaon, you will play a crucial role in providing first-line technical support to office staff, troubleshooting hardware and software issues, and ensuring the smooth functioning of IT systems. This is a full-time position offering a competitive salary based on your experience. Key Responsibilities: - Provide first-line technical support to office staff for hardware and software issues - Troubleshoot problems with desktops, laptops, printers, scanners, and other office equipment - Maintain and update IT-related records, including inventory and service logs - Assist in managing databases, cloud storage, and internal documentation systems - Set up and configure workstations and software tools for new staff - Coordinate with external IT vendors for support and hardware purchases - Ensure data security protocols and software updates are maintained across systems Qualifications Required: - Diploma or Bachelor's degree in IT, Computer Science, or a related field - 13 years of relevant experience in IT support or system administration - Basic knowledge of networking, Windows OS, MS Office Suite, and common troubleshooting tools - Good communication and documentation skills - Ability to work independently and manage priorities efficiently What We Offer: Join our team to experience a professional and supportive work environment, work with a leading legal team, and gain exposure to various IT tools and systems. This is a full-time permanent position with day shift work hours located in Sector 50, Gurgaon. Role Overview: As a Junior IT Troubleshooting Executive at our well-established law firm located in Sector 50, Gurgaon, you will play a crucial role in providing first-line technical support to office staff, troubleshooting hardware and software issues, and ensuring the smooth functioning of IT systems. This is a full-time position offering a competitive salary based on your experience. Key Responsibilities: - Provide first-line technical support to office staff for hardware and software issues - Troubleshoot problems with desktops, laptops, printers, scanners, and other office equipment - Maintain and update IT-related records, including inventory and service logs - Assist in managing databases, cloud storage, and internal documentation systems - Set up and configure workstations and software tools for new staff - Coordinate with external IT vendors for support and hardware purchases - Ensure data security protocols and software updates are maintained across systems Qualifications Required: - Diploma or Bachelor's degree in IT, Computer Science, or a related field - 13 years of relevant experience in IT support or system administration - Basic knowledge of networking, Windows OS, MS Office Suite, and common troubleshooting tools - Good communication and documentation skills - Ability to work independently and manage priorities efficiently What We Offer: Join our team to experience a professional and supportive work environment, work with a leading legal team, and gain exposure to various IT tools and systems. This is a full-time permanent position with day shift work hours located in Sector 50, Gurgaon.